Is poor customer experience causing retention and churn problems? In this episode we explore a couple of real examples that caused me to wonder just how good, or bad, is customer service these days?

Sales Continuum

[email protected] (Tony Bonanno)

Episode 008 - How's Your Customer Experience? + The BE UNSTOPPABLE Foundation

DEC 7, 20209 MIN
Sales Continuum

Episode 008 - How's Your Customer Experience? + The BE UNSTOPPABLE Foundation

DEC 7, 20209 MIN

Description

Is poor customer experience causing retention and churn problems? In this episode we explore a couple of real examples that caused me to wonder just how good, or bad, is customer service these days?