Episode 84 - The Human Advantage in an AI-First World
MAY 8, 202646 MIN
Episode 84 - The Human Advantage in an AI-First World
MAY 8, 202646 MIN
Description
Your buyers already researched you. Your competitors. Your product. And probably generated a shortlist with AI before the first meeting even started.In this episode, we’re joined by Stephen Morse (30+ year SE leader, founder of the SC Leadership Institute, executive coach, and former Salesforce global SE leader) to unpack what leadership looks like in an AI-first world.We dig into:Why SEs need to shift from “stable state managers” to wartime strategistsHow AI is amplifying the value of emotional intelligence, empathy, and human connectionWhy buyers still need confidence and belief before making big decisionsThe danger of automating away the human moments that actually matterHow modern SE leaders can balance decisiveness, pressure, and compassionWhy the future of presales belongs to people who know when to leverage AI, and when to slow down and be intentionalWe also dive into Steven’s upcoming leadership book, decades of lessons from scaling global SE organizations, and why this may be the most important moment yet for the presales profession.