In this episode of The Digital Banking Podcast, host Josh DeTar sat down with Ryan Canin, CEO of DocFox, to explore the multifaceted world of technology, empathy, and innovation in the banking industry. They discussed the impact of COVID-19 on client relationships, emphasizing the newfound intimacy and connection through virtual meetings. Canin shared insights into breaking down barriers and the importance of open dialogue in the workplace.
The conversation took a deeper dive into the challenges of leadership and the courage to pursue big ideas. Canin reflected on his personal experiences and the complexities of diversity and inclusion within the tech space. He emphasized the need for empathy and openness to make progress in these areas.
Finally, they touched on the success stories and the transformation of traditional banking culture. The episode concluded with a candid discussion of personal and professional growth, weaving together themes of life, business, and work.