In this episode, Donnie and Dan sit down with PestSure's COO Todd Burke and Director of Safety Linda Midyett to share what effective safety training looks like in pest companies. They share the results of their cell-free zone distracted driving initiative and cover other strategies to reduce claims, strengthen culture and lower insurance costs, helping owners build safer, more profitable operations.
 




Guests: Todd Burke, COO &amp; Linda Midyett, Director of Safety, PestSure
 
Hosts: 
Dan Gordon, PCO Bookkeepers &amp; M&amp;A Specialists 
Donnie Shelton, Triangle Home Services

<description>








In this episode, Donnie and Dan sit down with PestSure's COO Todd Burke and Director of Safety Linda Midyett to share what effective safety training looks like in pest companies. They share the results of their cell-free zone distracted driving initiative and cover other strategies to reduce claims, strengthen culture and lower insurance costs, helping owners build safer, more profitable operations.
 




Guests: Todd Burke, COO &amp;amp; Linda Midyett, Director of Safety, PestSure

Hosts:
Dan Gordon, PCO Bookkeepers &amp;amp; M&amp;amp;A Specialists
Donnie Shelton, Triangle Home Services













</description>










In this episode, Donnie and Dan sit down with PestSure's COO Todd Burke and Director of Safety Linda Midyett to share what effective safety training looks like in pest companies. They share the results of their cell-free zone distracted driving initiative and cover other strategies to reduce claims, strengthen culture and lower insurance costs, helping owners build safer, more profitable operations.
 




Guests: Todd Burke, COO &amp; Linda Midyett, Director of Safety, PestSure
Hosts:Dan Gordon, PCO Bookkeepers &amp; M&amp;A SpecialistsDonnie Shelton, Triangle Home Services















Episode 254:  Safety Training That Actually Works

🎙️ Welcome to Insiders Rewind — Recapping November!
Episodes from October:
✅ Ep. 250 - Reflections on PestWorld &amp; 250 Episodes
✅ Ep. 251 - When AI Picks the Pest or Lawn Company
✅ Ep. 252 - Why M&amp;A Isn't Just For The Big Guys: Part 2
 
A HUGE shout to our sponsors!
Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!
PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.
VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. <a href='https://www.voiceforpest.com/podcast/'>https://www.voiceforpest.com/podcast/</a>
 
We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.
 
🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts

<description>&lt;p&gt;🎙️ Welcome to Insiders Rewind — Recapping November!&lt;/p&gt;
&lt;p&gt;Episodes from October:&lt;/p&gt;
&lt;p&gt;✅ Ep. 250 - Reflections on PestWorld &amp;amp; 250 Episodes&lt;/p&gt;
&lt;p&gt;✅ Ep. 251 - When AI Picks the Pest or Lawn Company&lt;/p&gt;
&lt;p&gt;✅ Ep. 252 - Why M&amp;amp;A Isn't Just For The Big Guys: Part 2&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
&lt;p&gt;A HUGE shout to our sponsors!&lt;/p&gt;
&lt;p&gt;Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!&lt;/p&gt;
&lt;p&gt;PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.&lt;/p&gt;
&lt;p&gt;VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. &lt;a href='https://www.voiceforpest.com/podcast/'&gt;https://www.voiceforpest.com/podcast/&lt;/a&gt;&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
&lt;p&gt;We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
&lt;p&gt;🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
</description>

🎙️ Welcome to Insiders Rewind — Recapping November!
Episodes from October:
✅ Ep. 250 - Reflections on PestWorld &amp; 250 Episodes
✅ Ep. 251 - When AI Picks the Pest or Lawn Company
✅ Ep. 252 - Why M&amp;A Isn't Just For The Big Guys: Part 2
 
A HUGE shout to our sponsors!
Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!
PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.
VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/
 
We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.
 
🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts
 
 

Top Takeaways from November | Insiders Rewind

This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.
 
Guest: Raymond Kidwell, Director of Business Development, Voice for Pest
 
Hosts: 
Dan Gordon, PCO Bookkeepers &amp; M&amp;A Specialists 
Donnie Shelton, Triangle Home Services

<description>&lt;p&gt;This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
Guest: Raymond Kidwell, Director of Business Development, Voice for Pest

Hosts:
Dan Gordon, PCO Bookkeepers &amp;amp; M&amp;amp;A Specialists
Donnie Shelton, Triangle Home Services</description>

This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.
 
Guest: Raymond Kidwell, Director of Business Development, Voice for Pest
Hosts:Dan Gordon, PCO Bookkeepers &amp; M&amp;A SpecialistsDonnie Shelton, Triangle Home Services

Episode 253:  X-Rai Call Analytics Dashboard — Explained

Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&amp;A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.
 
Guest: Jeremy Ecker, CEO of Rest Easy Pest Control 
 
Hosts: 
Dan Gordon, PCO Bookkeepers &amp; M&amp;A Specialists 
Donnie Shelton, Triangle Home Services

<description>&lt;p&gt;Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&amp;amp;A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;
&lt;p&gt;Guest: Jeremy Ecker, CEO of Rest Easy Pest Control

Hosts:
Dan Gordon, PCO Bookkeepers &amp;amp; M&amp;amp;A Specialists
Donnie Shelton, Triangle Home Services&lt;/p&gt;
 </description>

Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&amp;A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.
 
Guest: Jeremy Ecker, CEO of Rest Easy Pest ControlHosts:Dan Gordon, PCO Bookkeepers &amp; M&amp;A SpecialistsDonnie Shelton, Triangle Home Services
 

Episode 252:  Why M&A Isn’t Just for the Big Guys: Part 2

This week, Dan and Donnie dive into AI updates, including the debut of the Atlas brower and rise of ChatGPT's "agent mode." They demo several examples of what this new technology can do for pest and lawn companies, and they discuss how marketing strategies must adapt as consumers move away from standard Google searches toward AI research and task execution.
 
Hosts: 
Dan Gordon, PCO Bookkeepers &amp; M&amp;A Specialists 
Donnie Shelton, Triangle Home Services

<description>





This week, Dan and Donnie dive into AI updates, including the debut of the Atlas brower and rise of ChatGPT's "agent mode." They demo several examples of what this new technology can do for pest and lawn companies, and they discuss how marketing strategies must adapt as consumers move away from standard Google searches toward AI research and task execution.
 
Hosts:
Dan Gordon, PCO Bookkeepers &amp;amp; M&amp;amp;A Specialists
Donnie Shelton, Triangle Home Services

 
 





</description>







This week, Dan and Donnie dive into AI updates, including the debut of the Atlas brower and rise of ChatGPT's "agent mode." They demo several examples of what this new technology can do for pest and lawn companies, and they discuss how marketing strategies must adapt as consumers move away from standard Google searches toward AI research and task execution.
 
Hosts:Dan Gordon, PCO Bookkeepers &amp; M&amp;A SpecialistsDonnie Shelton, Triangle Home Services

 
 







Episode 251:  When AI Picks the Pest or Lawn Company: What Businesses Must Know

The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.

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