Jana Ferraro earned a double major in biology and criminal justice, but her heart for service pulled her into the nonprofit world. Now her job is making sure other organizations have the right tool for the job.

The Phoenix ToolBank is a nonprofit tool lending program that provides fellow nonprofit organizations with year-round access to an inventory of tools to use in volunteer projects and maintenance.

The organization maintains an 8,000 sq. ft. warehouse and an inventory of nearly 600 different types of tools and equipment in volumes large enough to equip thousands of volunteers at a time. They also have special event supplies like tables and chairs, pop-up tents, sound systems, parking stanchions - even T-shirt launchers! In total, more than 37,000 items.

Access to ToolBank tools eliminates the need for agencies to incur the expense of purchasing, repairing, and storing tools, reducing the costs associated with service projects and allowing these agencies to focus more of their resources on their mission. 

Even more exciting is the city of Phoenix Neighborhood Services Department recently formed a partnership with the Phoenix ToolBank to expand its lending program, supporting neighborhood revitalization, community events and volunteer-led neighborhood improvement efforts. ToolBank currently partners with more than 800 community organizations.

Click here to learn more about the Phoenix ToolBank: www.phoenixtoolbank.org

Original air date: November 6, 2025.

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