In this episode, we have a conversation with an assessment leader who adapts The Malcolm Baldridge National Quality Award to higher education through a framework known as "Champion for Excellence." Our guest is Bridget Dewees, who serves as Senior Officer for Institutional Effectiveness at the University of Wisconsin-Stout. Links to resources mentioned in this episode: Malcolm Baldrige National Quality Award (National Institute of Standards and Technology, U.S. Department of Commerce):https://www.nist.gov/baldrige/baldrige-award HBCU-CEEQA (Collaborative for Excellence in Educational Quality Assurance):https://hbcu-ceeqa.org/ This season of Leading Improvements in Higher Education is sponsored by the Center for Assessment and Research Studies at James Madison University; learn more at jmu.edu/assessment. Episode recorded: March 2026.  Host:  Stephen Hundley.  Producers:  Chad Beckner and Angela Bergman.  Original music:  Caleb Keith.  This award-winning podcast is a service of the Assessment Institute in Indianapolis; learn more go.iu.edu/assessmentinstitute.