<description>&lt;p&gt;&lt;span style="font-size: 10pt;"&gt;The events of 2020 completely redefined the concept of the customer experience.&lt;/span&gt;&lt;br /&gt; &lt;span style="font-size: 10pt;"&gt;Now when consumers venture out to a store, they expect to be rewarded with an&lt;/span&gt; &lt;span style= "font-size: 10pt;"&gt;experience that justifies the trip.&lt;/span&gt;&lt;br /&gt; &lt;span style="font-size: 10pt;"&gt;Hear how digital media plays a pivotal role in delivering this experience in this&lt;/span&gt;&lt;br /&gt; &lt;span style="font-size: 10pt;"&gt;conversation between technology power couple Sarah-Jayne and Dean Gratton, and&lt;/span&gt; &lt;span style= "font-size: 10pt;"&gt;experts from Beaver Trison, a specialized retail and hospitality agency that serves&lt;/span&gt; &lt;span style= "font-size: 10pt;"&gt;companies including ODEON, IKEA, Costa, and Premier Inn.&lt;/span&gt;&lt;/p&gt;</description>

Retail Tech Chat

insight.tech

Episode 3: Digitizing the In-Store Experience

OCT 23, 202042 MIN
Retail Tech Chat

Episode 3: Digitizing the In-Store Experience

OCT 23, 202042 MIN

Description

The events of 2020 completely redefined the concept of the customer experience. Now when consumers venture out to a store, they expect to be rewarded with an experience that justifies the trip. Hear how digital media plays a pivotal role in delivering this experience in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Beaver Trison, a specialized retail and hospitality agency that serves companies including ODEON, IKEA, Costa, and Premier Inn.