<p>In this episode, <strong>Bob Azman</strong> explores the powerful connection between <strong>mental health and workplace performance</strong> with special guest <strong>Rachel Lutz Guevara</strong>, Division Vice President of Trust and Safety at <strong>TaskUs</strong>.</p><p>Rachel shares her inspiring journey from a background in <strong>clinical mental health care</strong> to leading a <strong>global psychological health and safety program</strong> for frontline digital workers. Together, they uncover how proactive wellness initiatives can transform both employee experience and business outcomes—reducing attrition, absenteeism, and burnout while strengthening resilience and customer satisfaction.</p><p>Discover how TaskUs is <strong>setting new industry standards</strong> by integrating wellness into business operations, empowering global teams, and influencing clients to rethink their own approach to employee wellbeing.</p><p>Whether you’re a <strong>business leader, CX professional, or people manager</strong>, this episode will help you understand how mental health can become a <strong>strategic advantage</strong>—and why investing in your people’s wellbeing is one of the smartest business decisions you can make.</p><p></p>

All Things Considered CX with Bob Azman

Robert Azman

Mental Health: The Key to Happy Teams and Customers, with Rachel Lutz Guevara

NOV 12, 202532 MIN
All Things Considered CX with Bob Azman

Mental Health: The Key to Happy Teams and Customers, with Rachel Lutz Guevara

NOV 12, 202532 MIN

Description

<p>In this episode, <strong>Bob Azman</strong> explores the powerful connection between <strong>mental health and workplace performance</strong> with special guest <strong>Rachel Lutz Guevara</strong>, Division Vice President of Trust and Safety at <strong>TaskUs</strong>.</p><p>Rachel shares her inspiring journey from a background in <strong>clinical mental health care</strong> to leading a <strong>global psychological health and safety program</strong> for frontline digital workers. Together, they uncover how proactive wellness initiatives can transform both employee experience and business outcomes—reducing attrition, absenteeism, and burnout while strengthening resilience and customer satisfaction.</p><p>Discover how TaskUs is <strong>setting new industry standards</strong> by integrating wellness into business operations, empowering global teams, and influencing clients to rethink their own approach to employee wellbeing.</p><p>Whether you’re a <strong>business leader, CX professional, or people manager</strong>, this episode will help you understand how mental health can become a <strong>strategic advantage</strong>—and why investing in your people’s wellbeing is one of the smartest business decisions you can make.</p><p></p>