Abstract Essay

Karen Robinson Trauma Recovery Expert Karen Robinson, LCSW, is a service driven social worker, therapist, and coach with 24 years of clinical experience. Karen received both her BSW and MSW from the University of Maine, where she is originally from. Karen is a genuine, authentic, compassionate provider. Her specialties are trauma recovery, anxiety, and depression. In her free time, Karen enjoys reading, writing, and spending time with her family. Heal Thrive Dream is a mother-daughter company that includes a wide range of service and products for women recovering from trauma. We offer holistic therapy, coaching, virtual group coaching memberships, community service, courses, planners, journals, books, inspirational products and workbooks. We are a one-stop shop for women who are ready to fire their boss, as we offer touchless e-commerce agencies and a full-service digital agency to assist with websites, logos, social media management, SEO, etc. Last, we teach survivors how to explore relationship and affiliate marketing as several streams of revenue will set them up for the best chance of success in every aspect of their lives. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nikki Lindgren Nikki Lindgren - Pennock Digital Agency Founder & Managing Partner Nikki Lindgren is deeply passionate about the intersection of style, self-expression, and wellness rituals, embarking on an exhilarating journey in e-commerce. Commencing her career at Cost Plus World Market, Nikki spearheaded e-commerce marketing strategies, achieving an impressive $500,000 in revenue during the launch month. In the agency realm at Delivery Agent, Nikki expanded the growth team from 3 to 12 members, overseeing 45 clients, including esteemed entertainment brands like Rolling Stores, NY Knicks, HBO's Game of Thrones, FOX's New Girl, Jessica Simpson, Rachel Ray, Ben Sherman, and others. The agency experienced tenfold growth during her tenure. Venturing in-house at KiwiCo, Nikki led Performance Marketing, achieving remarkable revenue growth and propelling the company to its first $1M and $10M months. Driven by an entrepreneurial spirit, Nikki founded Pennock, a dream agency specializing in paid media and ad buying for beauty and lifestyle brands. Collaborating with 53 brands over 4 years, she is dedicated to empowering e-commerce brands and continuing to make a meaningful impact in the digital commerce landscape. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Michael Betler Osteopath using hands-on and regenerative therapies to keep active bodies in motion Hi, I’m Dr Mike, a double board-certified general surgeon and lifestyle medicine physician with certification in shockwave therapy. I've shifted from general surgery to lifestyle medicine and apply osteopathic principles to help motivated individuals stay motivated and stay or get active. I’m passionate about sports and regenerative medicine because I personally want to be able to move and function at a high level well into my older years. Over my life, I’ve played football, wrestled, threw shotput and javelin, soccer, baseball, deck hockey, golfed, and I work to stay fit with a combination of weight training, yoga, stretch, and jogging. My goal at CT Sports Recovery is to keep athletes of all ages able to participate in their chosen activity in full capacity and, if they are injured, get them back to play as fast as possible. We utilize realignment, dry needling, shockwave therapy, magnet therapy, PRP injections. I’ve also added hormone and peptide therapy to our clinic. I provide hormone therapy through Marek Health where I’ve treated thousands of patients with hormone replacement and peptide therapy. I mix my experience with evidence-based therapies and apply that so my patients can be the best athlete they can be! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Abstract Essay, in its fifth season, features Nathaniel A. Turner as a guest, offering a reflective and forward-thinking conversation on how parents and adults can backward-design the life they have always imagined. The episode explores the power of beginning with a clear vision of one’s future—personally, professionally, and within the family—and then intentionally aligning present-day decisions, habits, and values to support that long-term goal. Through thoughtful dialogue, the discussion highlights how clarity, purpose, and consistency can replace overwhelm and uncertainty, especially in the complex realities of modern parenting and adulthood. By blending philosophy with practical insight, Abstract Essay invites listeners to reconsider how they plan their lives, emphasizing intentional design, legacy-building, and the quiet discipline required to create a meaningful and fulfilling future. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sarah Johnson Founder and Strategic Advisor While at TIAA, we were tasked with redesigning the entire website, which consisted of many complex ideas and transactions. We used design thinking as part of our process, and for content strategy, this included listening in on customer support calls, interviewing users, usability studies, and other customer research in the hopes of raising customer task completion rates. They were extremely low. We learned that regardless of how savvy people were with using the computer, they were not comfortable dealing with their finances in a digital environment. They needed more guidance, reassurance, and acknowledgement when they successfully completed a task. They also needed education. As a result, we simplified the visual elements on each page and broke down tasks into one step at a time per page. In addition to asking for information, we told them why we needed that information. We reassured them when they were correct, and provided video education, checklists, chat, email, and calls to the support center. One thing that helped completion rates was letting people know what they were going to need up front in order to complete their task, things such as their partner's social security number, and other paperwork. Getting into a task and not having what they needed was causing a lot of drop off as we could see from the metrics. Using metrics to measure content, we were able to improve the completion rates monthly so that they went from 32% - 78% in the first few months. Calls to the support center were reduced such that the company saved a fortune in time wasted due to a poorly designed website. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.