"What are you talking about?" While we may not ask that literal question at the beginning of every conversation, it's certainly a question that should be answered before that conversation takes place. In this episode of the Everyday Leadership Conversations podcast, Colleen and Dr. Ray visit with retired Navy Captain Lena Hartzel for a discussion about how best to prepare and "set the stage" for a particular conversation – even one we may not be looking forward to having. Listen for the Context, Purpose, Outcome (CPO) strategies we've discussed in earlier podcast episodes. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events