<p>Bonnie and Clyde delve into my first book 'The Platform Owner's Guidebook' uncovering key themes and practical tips on mastering platform ownership. This episode covers navigating enterprise software like CRMs and ERPs, and highlights the critical role of a platform owner akin to a ship's captain. Learn about zero-based capacity planning, building compelling business cases, and leveraging networks, as well as the importance of understanding company culture during system implementation. </p> <p>They discuss my four levels of platform maturity - and explore the career journey of a platform owner. </p> <p>00:00 Introduction to the Platform Owner's Guidebook</p> <p>00:34 Meet Bonnie and Clyde: Your Reviewers</p> <p>00:53 Navigating Enterprise Software: The Ship Captain Analogy</p> <p>01:50 Building Your A-Team: The Key to Success</p> <p>02:17 The Importance of Company Culture</p> <p>04:20 Irreversible Decisions: Getting It Right from the Start</p> <p>05:48 Purpose-Driven Implementation</p> <p>07:03 Zero-Based Capacity Planning</p> <p>09:37 The Power of Your Network</p> <p>09:55 Learning from Others' Mistakes</p> <p>10:48 Building Internal Relationships</p> <p>11:54 The Concept of Dogfooding</p> <p>13:31 Rewards of Platform Ownership</p> <p>13:55 Shane's Platform Maturity Model</p> <p>14:08 Level One: Rationalize</p> <p>14:56 Level Two: Realize</p> <p>16:26 Level Three: Amplify</p> <p>18:09 Level Four: Becoming Missionaries</p> <p>19:18 Conclusion and Call to Action</p> <p>Bonnie and Clyde are AI generated characters. Their voices and their review were created using Google NotebookLM. I've made no edits; and it's not entirely correct but I think an interesting listen. </p> <p>Get the Platform Owner's Guidebook - https://www.shanewilliams.com.au/book</p>