How do you actually level the playing field in trucking cases when the defense has endless resources and a tested playbook? In this episode of Trial Lawyer View, host Jason Lazarus sits down with David W. Craig, managing partner of Craig Kelley & Faultless LLC, a board-certified trucking lawyer who believes real accountability in trucking cases comes from experience, preparation, and knowing how to truly level the playing field for injured families.David explains why commercial vehicle cases are not just “big car wrecks” and how the best trucking lawyers find all responsible parties beyond the driver, from construction contractors to brokers and shippers. He talks through the biggest mistakes he sees lawyers make in these cases, including failing to send a rapid response team and losing critical electronic and scene evidence that can never be recovered.Jason and David also dig into the business and operations side of running a serious trucking firm. David shares how his team uses rapid response investigations, focus groups, KPIs, dedicated pre-lit, litigation, and trial divisions, plus a fractional CFO and audited financials, so the firm can bankroll any size case without losing sleep over payroll. He walks through the systems that protect client experience, from assigning multiple lawyers to each file to using Kolbe and PRINT scores, client navigators, quarterly feedback, and even an in house social worker to support families through the toughest moments of their lives.You will also hear how Craig Kelley & Faultless gives back by using fees to buy and distribute bike helmets after a child was killed, investing in distracted driving simulators, and teaching teens about semis, stopping distance, and blind spots at community safety events. David closes by reflecting on why he still loves trying cases, why he never plans to retire, and how being a trial lawyer lets him “make a difference” every single day.Connect with David W. CraigWebsiteLinkedInLearn more about Synergy’s approach to healthcare lien resolution and firm operations.Trial Lawyer View is a podcast for personal injury lawyers and legal professionals who believe that great verdicts are only part of the equation.Hosted by Jason Lazarus, the show focuses on what happens behind the scenes of elite trial firms. Each episode features conversations with trial lawyers, firm leaders, and industry experts who have lived the work of building, operating, and scaling successful personal injury practices.We go beyond marketing tactics and courtroom strategy to examine leadership, operations, and the decisions that protect outcomes after settlement. This is practical, peer-driven insight for firm owners who want to build stronger operations, lead with clarity, and deliver better results for both clients and teams.New episodes of Trial Lawyer View are released every 2nd and 4th Monday at 5 AM ET. Watch on YouTubeIf this episode gave you a useful perspective or sparked an idea for your firm, consider liking the video, leaving a comment, or sharing it with a colleague.This podcast has been brought to you by APodcastGeek