Modernizing your payment system definitely improves customer experience, but could it also be improving your bottom line?? Steve Marcionetti, President and Founder of CCI (Card Concepts Inc), shares insights on payment system options, the strategies behind implementation, and the ROI you can expect. Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com , Alliance Laundry Systems: https://go.speedqueencommercial.com/LM-SQ-Podcast113-February26 & LaundroBoost: https://laundroboostmarketing.comOur Guest: Steve Marcionetti’s socials: http://www.linkedin.com/in/stevemarcionetti , https://www.facebook.com/marcionetti , https://www.instagram.com/ccisteve/ , https://www.tiktok.com/@ccisteve , https://www.youtube.com/@cardconceptsinc8471Card Concepts Inc: https://www.laundrycard.com/Laundry Concepts Distribution: https://www.laundryconcepts.com/Our Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Timestamps 00:00 Episode 115 Intro – Steve Marcionetti01:24 Spotlight: Next Laundromat Millionaire Workshop02:45 Introduction to Steve Marcionetti and His Background07:07 Early Laundromat Card Systems08:42 The Launch of CCI and Its Impact on the Industry11:50 “Card Systems” – Loyalty vs Credit/Debit14:13 The Laundry Card System – Loyalty Cards16:05 The Financial Benefits of Loyalty Cards – The Float21:59 Innovative Marketing Strategies with Loyalty Cards29:37 CCI's Other Options: Laundry Card vs FASCard vs Flex RF35:53 Payment though Mobile App38:10 Ongoing Fees39:00 Laundry Card for Multi-Store Owners40:07 Data Ownership and On-Premise Solutions42:52 Industry Shift Back to Loyalty Cards44:58 Ownership of the Float and the Loyalty46:16 Product Lifespan and Updates53:04 Transitioning to Cashless: Strategies for Success58:15 Family Dynamics in Business1:02:09 Future of the Laundry Industry – Acquisitions & Consolidations?01:06:18 Innovations Coming in CCI's Payment Systems01:07:56 Compatibility & Integrations with Other Software01:11:24 Contact Info & Final Thoughts