It's a goal of every business owner and often a large expense - acquiring more customers! Additionally, once you get them, how do you ensure retention? Matt Simmons, co-founder of Curbside Laundries, shares tips and tricks he's learned from his background in marketing and the data from their many clients. This is an episode of The Laundromat Millionaire Show every business owner won't want to miss! Also, stay tuned for a peek into the Curbside 2026 Conference!Referenced Links: Our Guest’s Links: Conference Link: https://www.curbsidelaundries.com/conference/Curbside Software: https://www.curbsidelaundries.com/Laundry 'Matt' Podcast: https://www.youtube.com/curbsidelaundriesX: https://x.com/CurbsideAppInstaGram: https://www.instagram.com/curbsidelaundries/Facebook: https://www.facebook.com/CurbsideLaundriesOur Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.comOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Alex Bloom on Curbside: https://www.youtube.com/watch?v=nogsyKKV7jgEpisode on Commercial Accounts: https://youtu.be/bRP1ox4SX2gWebinar on Growing Revenue: https://get.curbsidelaundries.com/webinar/Timestamps 00:00 Episode 113 Intro – Matt Simmons01:29 Spotlight: Dave AI Coaching5:13 Matt’s Entrance into the Laundry Industry10:13 Starting Wash-Dry-Fold POS11:51 Matt’s Laundromat Operations13:33 Learning from Others in the Industry to Speed Growth15:41 First Curbside Laundry Conference18:28 Laundry Industry Trends23:24 Customer Acquisition Costs31:38 Importance of Retargeting34:19 Auto-Route Fill Up42:50 Growth of Pickup & Delivery Laundry Services44:37 Commercial Laundry Trends & OPL Facilities48:27 Speakers for Curbside 2026 Conference56:39 Matt’s Links & Final Thoughts