In this special &quot;Best Of&quot; episode of Body Bangin’, we are pulling back the curtain on the games insurance companies play and how you can stop losing money to them. The insurance company is in the business of making money, not fixing cars. It puts them in a very different place in the process than it puts you and me. They have policies in place to mitigate their loss as much as possible , but at the end of the day, the liability for the repair falls completely on the shop. This episode is your blueprint for taking your power back, getting paid for the work you do, and protecting your shop from massive liability gaps. What You’ll Learn in This Episode: 🛡️ Stop Being Defensive: The second emotions get involved, you stop thinking with the rational brain. We discuss how to keep the peace while holding your ground against estimators. 💵 The Show &amp; Tell Strategy: Walt Silmon shares his exact tactic for proving his labor charges. Hint: Leaving the vehicle dirty and showing the customer CCC P-Pages makes it nearly impossible for an adjuster to lie. ⚖️ You Owe the Customer, Not the Insurer: Barrett Smith explains why giving the insurance company too much credibility is a mistake, and why your sole responsibility is to the vehicle owner. 🏢 The $600k Insurance Gap: Alex Whittit reveals why rising building values have left most shops dangerously underinsured , and how to avoid the &quot;co-insurance penalty&quot; if you have a total loss. Meet Our Guests Micki Woods: Sharing inside tips from conversations with insurance adjusters. Ep #14: Part 1 of 2 - Inside Tips from Insurance Companies with Micki Woods https://www.youtube.com/watch?v=jN1oa5oZlT0 Walt Silmon: Expert on getting insurance to actually pay the invoice. Ep #52: Getting Insurance to Pay with Walt Silmon https://www.youtube.com/watch?v=l31J-SfhCf4 Barrett Smith: Industry veteran and consultant helping shops take back their power. Ep #53: Don&apos;t Give Away Your Power to Insurance Companies with Barrett Smith https://www.youtube.com/watch?v=Fs2CEH9Elpg Alex Whittit: Intrepid Direct insurance expert specializing in collision shop coverage. Ep #41: Common Gaps in Your Garage Insurance with Alex Whittit https://www.youtube.com/watch?v=bMejNRgVjBo 🔔 Subscribe for more episodes that help shops grow for real. <a rel="payment" href="https://www.patreon.com/bodybangin">Support the show</a>For more info on Micki&apos;s Marketing Services to help you grow your shop&apos;s revenue click here: <a href='https://collisioncentermarketing.com/'>https://collisioncentermarketing.com</a> Email Micki directly at <a href='mailto:micki@mickiwoodsmarketing.com'>micki@mickiwoodsmarketing.com </a> Join the Body Bangin&apos; Facebook Group! <a href='https://www.facebook.com/groups/989546031854134'>https://www.facebook.com/groups/989546031854134</a>

<description>&lt;p&gt;In this special &amp;quot;Best Of&amp;quot; episode of Body Bangin’, we are pulling back the curtain on the games insurance companies play and how you can stop losing money to them.&lt;br/&gt;&lt;br/&gt;The insurance company is in the business of making money, not fixing cars. It puts them in a very different place in the process than it puts you and me. They have policies in place to mitigate their loss as much as possible , but at the end of the day, the liability for the repair falls completely on the shop.&lt;br/&gt;&lt;br/&gt;This episode is your blueprint for taking your power back, getting paid for the work you do, and protecting your shop from massive liability gaps.&lt;br/&gt;&lt;br/&gt;What You’ll Learn in This Episode:&lt;br/&gt;&lt;br/&gt;🛡️ Stop Being Defensive: The second emotions get involved, you stop thinking with the rational brain. We discuss how to keep the peace while holding your ground against estimators.&lt;br/&gt;&lt;br/&gt;💵 The Show &amp;amp; Tell Strategy: Walt Silmon shares his exact tactic for proving his labor charges. Hint: Leaving the vehicle dirty and showing the customer CCC P-Pages makes it nearly impossible for an adjuster to lie.&lt;br/&gt;&lt;br/&gt;⚖️ You Owe the Customer, Not the Insurer: Barrett Smith explains why giving the insurance company too much credibility is a mistake, and why your sole responsibility is to the vehicle owner.&lt;br/&gt;&lt;br/&gt;🏢 The $600k Insurance Gap: Alex Whittit reveals why rising building values have left most shops dangerously underinsured , and how to avoid the &amp;quot;co-insurance penalty&amp;quot; if you have a total loss.&lt;br/&gt;&lt;br/&gt;Meet Our Guests&lt;br/&gt;&lt;br/&gt;Micki Woods: Sharing inside tips from conversations with insurance adjusters.&lt;br/&gt;&lt;br/&gt;Ep #14: Part 1 of 2 - Inside Tips from Insurance Companies with Micki Woods&lt;br/&gt;https://www.youtube.com/watch?v=jN1oa5oZlT0&lt;br/&gt;&lt;br/&gt;Walt Silmon: Expert on getting insurance to actually pay the invoice.&lt;br/&gt;Ep #52: Getting Insurance to Pay with Walt Silmon&lt;br/&gt;https://www.youtube.com/watch?v=l31J-SfhCf4&lt;br/&gt;&lt;br/&gt;Barrett Smith: Industry veteran and consultant helping shops take back their power.&lt;br/&gt;Ep #53: Don&amp;apos;t Give Away Your Power to Insurance Companies with Barrett Smith&lt;br/&gt;https://www.youtube.com/watch?v=Fs2CEH9Elpg&lt;br/&gt;&lt;br/&gt;Alex Whittit: Intrepid Direct insurance expert specializing in collision shop coverage.&lt;br/&gt;Ep #41: Common Gaps in Your Garage Insurance with Alex Whittit&lt;br/&gt;https://www.youtube.com/watch?v=bMejNRgVjBo&lt;br/&gt;&lt;br/&gt;🔔 Subscribe for more episodes that help shops grow for real.&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;a rel="payment" href="https://www.patreon.com/bodybangin"&gt;Support the show&lt;/a&gt;&lt;/p&gt;&lt;p&gt;For more info on Micki&amp;apos;s Marketing Services to help you grow your shop&amp;apos;s revenue click here: &lt;a href='https://collisioncentermarketing.com/'&gt;https://collisioncentermarketing.com&lt;/a&gt;&lt;br/&gt;Email Micki directly at &lt;a href='mailto:micki@mickiwoodsmarketing.com'&gt;micki@mickiwoodsmarketing.com &lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Join the Body Bangin&amp;apos; Facebook Group!&lt;br/&gt;&lt;a href='https://www.facebook.com/groups/989546031854134'&gt;https://www.facebook.com/groups/989546031854134&lt;/a&gt;&lt;/p&gt;</description>

In this special "Best Of" episode of Body Bangin’, we are pulling back the curtain on the games insurance companies play and how you can stop losing money to them.  The insurance company is in the business of making money, not fixing cars. It puts them in a very different place in the process than it puts you and me. They have policies in place to mitigate their loss as much as possible , but at the end of the day, the liability for the repair falls completely on the shop.  This episode is yo...

What Auto Insurance Companies Don't Want You to Know | Ep. #138

In this special &quot;Best Of&quot; episode of Body Bangin’, we are shifting gears from KPIs and cycle times to the most important asset in your shop: your people. The collision industry has one of the highest rates of su*cide across all industries in the United States . It is a high-pressure, male-dominated environment where the &quot;tough guy&quot; culture often prevents us from seeking help . This episode is a reminder that you are not alone, and that taking care of your mind is just as important as fixing the cars. What You’ll Learn in This Episode: 🧠 The Silent Crisis: We discuss the shocking statistics regarding su*cide in the collision industry and why the stigma of &quot;weakness&quot; keeps people from getting the care they need . 💊 Navigating Neurodivergence: Andy Tilka opens up about his personal journey with ADHD, Bipolar Disorder, and addiction, and why acknowledging these struggles is actually a superpower, not a deficit . 🗓️ The 4-Day Work Week Solution: Hear how one shop transitioned to a 4-day work week (Monday-Thursday) to improve work-life balance for their techs, resulting in better recruiting and improved cycle times . 🏥 Health Insurance as &quot;Offense&quot;: Why you should stop treating health insurance as a &quot;catastrophic only&quot; tool and start using it proactively for mental health maintenance before a crisis hits . 🚀 Confidence &amp; Preparation: How to overcome &quot;Imposter Syndrome&quot; and build confidence by knowing your stuff three times better than anyone else in the room . Meet Our Guests: https://www.youtube.com/watch?v=pqKOmj129aw Kevin Dunn is the CEO and Founder of Decisely Richie Seaberry VP of Sales. (The one speaking in the clip) https://www.youtube.com/watch?v=6A0Nnw2YxSo Kena Dacus, co-owner of Dacus Auto Body &amp; Collision Repair https://www.youtube.com/watch?v=SZRBZT9xGfw Andy Tylka, owner of Tag Auto Group and founder of Brake the Stigma https://www.youtube.com/watch?v=zbS65hfbhTU&amp;t=1s Jamie McKinney is the author of &quot;Speak Up, Sister&quot;, is a motivational speaker and leadership coach 👇 Listen to Body Bangin’ 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037 🎧 Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA 🔔 Subscribe for more episodes that help shops grow for real. <a rel="payment" href="https://www.patreon.com/bodybangin">Support the show</a>For more info on Micki&apos;s Marketing Services to help you grow your shop&apos;s revenue click here: <a href='https://collisioncentermarketing.com/'>https://collisioncentermarketing.com</a> Email Micki directly at <a href='mailto:micki@mickiwoodsmarketing.com'>micki@mickiwoodsmarketing.com </a> Join the Body Bangin&apos; Facebook Group! <a href='https://www.facebook.com/groups/989546031854134'>https://www.facebook.com/groups/989546031854134</a>

<description>&lt;p&gt;In this special &amp;quot;Best Of&amp;quot; episode of Body Bangin’, we are shifting gears from KPIs and cycle times to the most important asset in your shop: your people.&lt;br/&gt;&lt;br/&gt;The collision industry has one of the highest rates of su*cide across all industries in the United States . It is a high-pressure, male-dominated environment where the &amp;quot;tough guy&amp;quot; culture often prevents us from seeking help .&lt;br/&gt;&lt;br/&gt;This episode is a reminder that you are not alone, and that taking care of your mind is just as important as fixing the cars.&lt;br/&gt;&lt;br/&gt;What You’ll Learn in This Episode:&lt;br/&gt;&lt;br/&gt;🧠 The Silent Crisis: We discuss the shocking statistics regarding su*cide in the collision industry and why the stigma of &amp;quot;weakness&amp;quot; keeps people from getting the care they need .&lt;br/&gt;&lt;br/&gt;💊 Navigating Neurodivergence: Andy Tilka opens up about his personal journey with ADHD, Bipolar Disorder, and addiction, and why acknowledging these struggles is actually a superpower, not a deficit .&lt;br/&gt;&lt;br/&gt;🗓️ The 4-Day Work Week Solution: Hear how one shop transitioned to a 4-day work week (Monday-Thursday) to improve work-life balance for their techs, resulting in better recruiting and improved cycle times .&lt;br/&gt;&lt;br/&gt;🏥 Health Insurance as &amp;quot;Offense&amp;quot;: Why you should stop treating health insurance as a &amp;quot;catastrophic only&amp;quot; tool and start using it proactively for mental health maintenance before a crisis hits .&lt;br/&gt;&lt;br/&gt;🚀 Confidence &amp;amp; Preparation: How to overcome &amp;quot;Imposter Syndrome&amp;quot; and build confidence by knowing your stuff three times better than anyone else in the room .&lt;br/&gt;&lt;br/&gt;Meet Our Guests:&lt;/p&gt;&lt;p&gt;&lt;br/&gt;https://www.youtube.com/watch?v=pqKOmj129aw&lt;br/&gt;Kevin Dunn is the CEO and Founder of Decisely&lt;br/&gt;Richie Seaberry VP of Sales. (The one speaking in the clip)&lt;br/&gt;&lt;br/&gt;https://www.youtube.com/watch?v=6A0Nnw2YxSo&lt;br/&gt;Kena Dacus, co-owner of Dacus Auto Body &amp;amp; Collision Repair&lt;br/&gt;&lt;br/&gt;https://www.youtube.com/watch?v=SZRBZT9xGfw&lt;br/&gt;Andy Tylka, owner of Tag Auto Group and founder of Brake the Stigma&lt;br/&gt;&lt;br/&gt;https://www.youtube.com/watch?v=zbS65hfbhTU&amp;amp;t=1s&lt;br/&gt;Jamie McKinney is the author of &amp;quot;Speak Up, Sister&amp;quot;, is a motivational speaker and leadership coach&lt;br/&gt;&lt;br/&gt;&lt;br/&gt;👇 Listen to Body Bangin’&lt;br/&gt;&lt;br/&gt;🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037&lt;br/&gt;&lt;br/&gt;🎧 Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA&lt;br/&gt;&lt;br/&gt;🔔 Subscribe for more episodes that help shops grow for real.&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;a rel="payment" href="https://www.patreon.com/bodybangin"&gt;Support the show&lt;/a&gt;&lt;/p&gt;&lt;p&gt;For more info on Micki&amp;apos;s Marketing Services to help you grow your shop&amp;apos;s revenue click here: &lt;a href='https://collisioncentermarketing.com/'&gt;https://collisioncentermarketing.com&lt;/a&gt;&lt;br/&gt;Email Micki directly at &lt;a href='mailto:micki@mickiwoodsmarketing.com'&gt;micki@mickiwoodsmarketing.com &lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Join the Body Bangin&amp;apos; Facebook Group!&lt;br/&gt;&lt;a href='https://www.facebook.com/groups/989546031854134'&gt;https://www.facebook.com/groups/989546031854134&lt;/a&gt;&lt;/p&gt;</description>

In this special "Best Of" episode of Body Bangin’, we are shifting gears from KPIs and cycle times to the most important asset in your shop: your people.  The collision industry has one of the highest rates of su*cide across all industries in the United States . It is a high-pressure, male-dominated environment where the "tough guy" culture often prevents us from seeking help .  This episode is a reminder that you are not alone, and that taking care of your mind is just as important as fixing...

Breaking the Silence on Mental Health & Burnout in Collision Repair | Ep. #137

In this episode of Body Bangin’, I sat down with Sean Preston (Managing Attorney at Coverall Law) and shop owner Brian Bernard (Total Care Accident Repair) to discuss how to bulletproof your collision center against liability and insurance bullying. It is a highly regulated industry, and most shop owners don’t know what they don’t know until they get served a lawsuit. In this conversation, we break down why your current authorization forms are likely leaving you exposed, why insurers are suing shops (and how to stop them), and the exact strategy Brian is using to ensure he gets paid for every procedure he performs. This episode is a masterclass on moving from &quot;reactive&quot; to &quot;proactive&quot; so you can sleep at night knowing your house is in order. What You’ll Learn in This Episode: 🛡️ The &quot;Forever Forms&quot; Revolution: Sean explains how he condensed 9 complex legal documents into a single, bulletproof intake form that evolves with the law, protecting you, getting you paid, and keeping you compliant with one signature. ⚖️ Unlimited Liability: Why every dollar that passes through your shop represents &quot;unlimited liability,&quot; and why you have the responsibility to own the terms and conditions of that transaction . 💵 The &quot;Super Bill&quot; Secret: The three things you must provide to ensure your customer gets fully reimbursed: A paid-in-full invoice, the latest OEM research, and evidence (photos) that the work was required and performed . 🚫 Stopping Insurance Lawsuits: Brian shares how shifting his legal strategy gave him better standing against insurers who try to flex their muscles, and why &quot;recommended&quot; procedures are actually &quot;minimum standards&quot; for liability . 🛑 Getting Paid in Full: How to stop accepting short pays and start using legal leverage to ensure the shop gets paid what it is owed without painting yourself into a corner . Meet Our Guests Sean Preston is the Managing Attorney at Coverall Law. He specializes in creating &quot;Forever Forms&quot; that keep collision centers protected, paid, and compliant. Brian Bernard is the owner of Total Care Accident Repair, a shop owner who has successfully implemented these legal strategies to protect his business and customers. 🔗 Connect with them: Sean Preston - Coverall Law  📧 Email: spreston@coveralllaw.com  📞 Phone: (508) 635-5329  📅 Book a meeting with Sean: https://outlook.office.com/book/TalkwithaLawyer1@coveralllaw.com/?ismsaljsauthenabled  🌐 Website: https://www.coveralllaw.com/  🔗 LinkedIn: https://www.linkedin.com/in/sean-preston-ab81697a/ Brian Bernard - Total Care Accident Repair  🌐 Website: https://www.tcaccidentrepair.com/  🔗 LinkedIn: https://www.linkedin.com/in/brian-bernard-56a0bb1/ 👇 Listen to Body Bangin’ 🔔 Subscribe for more episodes that help shops grow for real. <a rel="payment" href="https://www.patreon.com/bodybangin">Support the show</a>For more info on Micki&apos;s Marketing Services to help you grow your shop&apos;s revenue click here: <a href='https://collisioncentermarketing.com/'>https://collisioncentermarketing.com</a> Email Micki directly at <a href='mailto:micki@mickiwoodsmarketing.com'>micki@mickiwoodsmarketing.com </a> Join the Body Bangin&apos; Facebook Group! <a href='https://www.facebook.com/groups/989546031854134'>https://www.facebook.com/groups/989546031854134</a>

<description>&lt;p&gt;In this episode of Body Bangin’, I sat down with Sean Preston (Managing Attorney at Coverall Law) and shop owner Brian Bernard (Total Care Accident Repair) to discuss how to bulletproof your collision center against liability and insurance bullying.&lt;br/&gt;&lt;br/&gt;It is a highly regulated industry, and most shop owners don’t know what they don’t know until they get served a lawsuit. In this conversation, we break down why your current authorization forms are likely leaving you exposed, why insurers are suing shops (and how to stop them), and the exact strategy Brian is using to ensure he gets paid for every procedure he performs.&lt;br/&gt;&lt;br/&gt;This episode is a masterclass on moving from &amp;quot;reactive&amp;quot; to &amp;quot;proactive&amp;quot; so you can sleep at night knowing your house is in order.&lt;br/&gt;&lt;br/&gt;What You’ll Learn in This Episode:&lt;br/&gt;&lt;br/&gt;🛡️ The &amp;quot;Forever Forms&amp;quot; Revolution: Sean explains how he condensed 9 complex legal documents into a single, bulletproof intake form that evolves with the law, protecting you, getting you paid, and keeping you compliant with one signature.&lt;br/&gt;&lt;br/&gt;⚖️ Unlimited Liability: Why every dollar that passes through your shop represents &amp;quot;unlimited liability,&amp;quot; and why you have the responsibility to own the terms and conditions of that transaction .&lt;br/&gt;&lt;br/&gt;💵 The &amp;quot;Super Bill&amp;quot; Secret: The three things you must provide to ensure your customer gets fully reimbursed: A paid-in-full invoice, the latest OEM research, and evidence (photos) that the work was required and performed .&lt;br/&gt;&lt;br/&gt;🚫 Stopping Insurance Lawsuits: Brian shares how shifting his legal strategy gave him better standing against insurers who try to flex their muscles, and why &amp;quot;recommended&amp;quot; procedures are actually &amp;quot;minimum standards&amp;quot; for liability .&lt;br/&gt;&lt;br/&gt;🛑 Getting Paid in Full: How to stop accepting short pays and start using legal leverage to ensure the shop gets paid what it is owed without painting yourself into a corner .&lt;br/&gt;&lt;br/&gt;Meet Our Guests&lt;br/&gt;&lt;br/&gt;Sean Preston is the Managing Attorney at Coverall Law. He specializes in creating &amp;quot;Forever Forms&amp;quot; that keep collision centers protected, paid, and compliant. Brian Bernard is the owner of Total Care Accident Repair, a shop owner who has successfully implemented these legal strategies to protect his business and customers.&lt;br/&gt;&lt;br/&gt;🔗 Connect with them:&lt;br/&gt;&lt;br/&gt;Sean Preston - Coverall Law &lt;br/&gt;📧 Email: spreston@coveralllaw.com &lt;br/&gt;📞 Phone: (508) 635-5329 &lt;br/&gt;📅 Book a meeting with Sean: https://outlook.office.com/book/TalkwithaLawyer1@coveralllaw.com/?ismsaljsauthenabled &lt;br/&gt;🌐 Website: https://www.coveralllaw.com/ &lt;br/&gt;🔗 LinkedIn: https://www.linkedin.com/in/sean-preston-ab81697a/&lt;br/&gt;&lt;br/&gt;Brian Bernard - Total Care Accident Repair &lt;br/&gt;🌐 Website: https://www.tcaccidentrepair.com/ &lt;br/&gt;🔗 LinkedIn: https://www.linkedin.com/in/brian-bernard-56a0bb1/&lt;br/&gt;&lt;br/&gt;👇 Listen to Body Bangin’&lt;br/&gt;&lt;br/&gt;🔔 Subscribe for more episodes that help shops grow for real.&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;&lt;a rel="payment" href="https://www.patreon.com/bodybangin"&gt;Support the show&lt;/a&gt;&lt;/p&gt;&lt;p&gt;For more info on Micki&amp;apos;s Marketing Services to help you grow your shop&amp;apos;s revenue click here: &lt;a href='https://collisioncentermarketing.com/'&gt;https://collisioncentermarketing.com&lt;/a&gt;&lt;br/&gt;Email Micki directly at &lt;a href='mailto:micki@mickiwoodsmarketing.com'&gt;micki@mickiwoodsmarketing.com &lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Join the Body Bangin&amp;apos; Facebook Group!&lt;br/&gt;&lt;a href='https://www.facebook.com/groups/989546031854134'&gt;https://www.facebook.com/groups/989546031854134&lt;/a&gt;&lt;/p&gt;</description>

In this episode of Body Bangin’, I sat down with Sean Preston (Managing Attorney at Coverall Law) and shop owner Brian Bernard (Total Care Accident Repair) to discuss how to bulletproof your collision center against liability and insurance bullying.  It is a highly regulated industry, and most shop owners don’t know what they don’t know until they get served a lawsuit. In this conversation, we break down why your current authorization forms are likely leaving you exposed, why insurers are sui...

Why Body Shops Get Sued: How To Bulletproof Your Contracts | Ep.136 Sean Preston & Brian Bernard

In this eye-opening episode of Body Bangin’, I sat down with Kevin Dunn (Founder/CEO) and Richie Seaberry (VP of Sales) from Decisely to discuss the &quot;silent crisis&quot; in collision repair… and the benefits strategy that is changing how we retain talent. Decisely has partnered with SCRS to bring big-business benefits to independent shops. In this conversation, we break down why the &quot;tough it out&quot; mentality is destroying shop culture, why employees in 2026 are demanding support over just &quot;more money&quot;, and how offering the right plan can literally save a life. This episode is a wake-up call for every shop owner who thinks health insurance is just a line item expense, it is actually your first line of defense. What You’ll Learn in This Episode: 🧠 The &quot;Silent Crisis&quot; in Collision Why our industry has such high rates of suicide and mental health struggles, and why ignoring it causes problems to compile rather than go away. 📉 The Shift: Paychecks vs. Support Richie explains the massive cultural shift: 15 years ago technicians just wanted more hours, but today they are looking for 401ks, PTO, and benefits that protect their families. 🚫 Breaking the Stigma Why employees are afraid to use their benefits (fear of cost or weakness) and how owners can &quot;normalize&quot; mental health days to keep their team safe and focused. 🏥 Mickey’s Personal Nightmare I share my recent terrifying experience with a &quot;health share&quot; plan that failed me during a medical emergency, and how getting on a real PPO plan through Decisely saved my life. 💰 The Real ROI of Care Kevin breaks down why healthy employees (physically and mentally) are safer, more alert, and more productive, turning insurance from a cost into a competitive advantage. Meet Our Guests Kevin Dunn is the CEO and Founder of Decisely, and Richie Seaberry serves as VP of Sales. Together, they work closely with SCRS to provide affordable, comprehensive benefits packages to the collision repair industry, helping small business owners compete with the consolidators. 🔗 Connect with them: Kevin Dunn: https://www.linkedin.com/in/kevinjdunn/ Richie Seaberry: https://www.linkedin.com/in/richardseaberry/ 🔔 Subscribe for more episodes that help shops grow for real.<a rel="payment" href="https://www.patreon.com/bodybangin">Support the show</a>For more info on Micki&apos;s Marketing Services to help you grow your shop&apos;s revenue click here: <a href='https://collisioncentermarketing.com/'>https://collisioncentermarketing.com</a> Email Micki directly at <a href='mailto:micki@mickiwoodsmarketing.com'>micki@mickiwoodsmarketing.com </a> Join the Body Bangin&apos; Facebook Group! <a href='https://www.facebook.com/groups/989546031854134'>https://www.facebook.com/groups/989546031854134</a>

<description>&lt;p&gt;In this eye-opening episode of Body Bangin’, I sat down with Kevin Dunn (Founder/CEO) and Richie Seaberry (VP of Sales) from Decisely to discuss the &amp;quot;silent crisis&amp;quot; in collision repair… and the benefits strategy that is changing how we retain talent.&lt;br/&gt;&lt;br/&gt;Decisely has partnered with SCRS to bring big-business benefits to independent shops. In this conversation, we break down why the &amp;quot;tough it out&amp;quot; mentality is destroying shop culture, why employees in 2026 are demanding support over just &amp;quot;more money&amp;quot;, and how offering the right plan can literally save a life.&lt;br/&gt;&lt;br/&gt;This episode is a wake-up call for every shop owner who thinks health insurance is just a line item expense, it is actually your first line of defense.&lt;br/&gt;&lt;br/&gt;What You’ll Learn in This Episode:&lt;br/&gt;&lt;br/&gt;🧠 The &amp;quot;Silent Crisis&amp;quot; in Collision Why our industry has such high rates of suicide and mental health struggles, and why ignoring it causes problems to compile rather than go away.&lt;br/&gt;&lt;br/&gt;📉 The Shift: Paychecks vs. Support Richie explains the massive cultural shift: 15 years ago technicians just wanted more hours, but today they are looking for 401ks, PTO, and benefits that protect their families.&lt;br/&gt;&lt;br/&gt;🚫 Breaking the Stigma Why employees are afraid to use their benefits (fear of cost or weakness) and how owners can &amp;quot;normalize&amp;quot; mental health days to keep their team safe and focused.&lt;br/&gt;&lt;br/&gt;🏥 Mickey’s Personal Nightmare I share my recent terrifying experience with a &amp;quot;health share&amp;quot; plan that failed me during a medical emergency, and how getting on a real PPO plan through Decisely saved my life.&lt;br/&gt;&lt;br/&gt;&lt;br/&gt;💰 The Real ROI of Care Kevin breaks down why healthy employees (physically and mentally) are safer, more alert, and more productive, turning insurance from a cost into a competitive advantage.&lt;br/&gt;&lt;br/&gt;Meet Our Guests&lt;br/&gt;&lt;br/&gt;Kevin Dunn is the CEO and Founder of Decisely, and Richie Seaberry serves as VP of Sales. Together, they work closely with SCRS to provide affordable, comprehensive benefits packages to the collision repair industry, helping small business owners compete with the consolidators.&lt;br/&gt;&lt;br/&gt;🔗 Connect with them:&lt;br/&gt;&lt;br/&gt;Kevin Dunn: https://www.linkedin.com/in/kevinjdunn/&lt;br/&gt;&lt;br/&gt;Richie Seaberry: https://www.linkedin.com/in/richardseaberry/&lt;br/&gt;&lt;br/&gt;🔔 Subscribe for more episodes that help shops grow for real.&lt;/p&gt;&lt;p&gt;&lt;a rel="payment" href="https://www.patreon.com/bodybangin"&gt;Support the show&lt;/a&gt;&lt;/p&gt;&lt;p&gt;For more info on Micki&amp;apos;s Marketing Services to help you grow your shop&amp;apos;s revenue click here: &lt;a href='https://collisioncentermarketing.com/'&gt;https://collisioncentermarketing.com&lt;/a&gt;&lt;br/&gt;Email Micki directly at &lt;a href='mailto:micki@mickiwoodsmarketing.com'&gt;micki@mickiwoodsmarketing.com &lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Join the Body Bangin&amp;apos; Facebook Group!&lt;br/&gt;&lt;a href='https://www.facebook.com/groups/989546031854134'&gt;https://www.facebook.com/groups/989546031854134&lt;/a&gt;&lt;/p&gt;</description>

In this eye-opening episode of Body Bangin’, I sat down with Kevin Dunn (Founder/CEO) and Richie Seaberry (VP of Sales) from Decisely to discuss the "silent crisis" in collision repair… and the benefits strategy that is changing how we retain talent.  Decisely has partnered with SCRS to bring big-business benefits to independent shops. In this conversation, we break down why the "tough it out" mentality is destroying shop culture, why employees in 2026 are demanding support over just "more mo...

The Silent Crisis in the Collision Industry | Ep. #135 with Kevin Dunn & Richie Seaberry

We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes, the kind of insights that shift how you think, lead, and grow. Here’s what’s inside: #97 — Stars vs. Hamsters (with Robert Snook) → Are you working on &quot;Context&quot; or just &quot;Content&quot;? Robert breaks down the difference between the &quot;Stars&quot; who grow and the &quot;Hamsters&quot; stuck on the revenue wheel. Plus, the &quot;So What?&quot; test: why meeting standard expectations gets you zero loyalty . #96 — Be Extraordinary (with Mike Anderson) → &quot;Nobody notices normal.&quot; Mike Anderson shares a game-changing story about a Lexus dealership that knew a customer’s Starbucks order before he walked in the door. The lesson? Know the person before you know the car . #85 — Grow Your Own Technicians (with Ron Reichen &amp; Barry Dorn) → Stop looking for &quot;plug and play&quot; staff. Ron and Barry explain why the best shops are growing their own talent, creating career paths beyond the bay, and the vital importance of &quot;Internal Marketing&quot; to keep the team you have . #66 — What Are You Willing to Tolerate? (with Andrew Batenhorst) → Mediocrity spreads like a virus. Andrew delivers a mic-drop moment on leadership: If you let people show up late or do poor work, you are setting the standard that it&apos;s okay. You have to hold the line, even when it&apos;s hard . Whether you’re a shop owner, estimator, or marketer, these moments cut through the noise. 🔔 Don’t miss an episode—subscribe now for more real talk on marketing and leadership that helps your shop grow. 👇 RESOURCES &amp; LINKS: 🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037 🎧 Listen on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA🎧 Watch on YouTube: https://www.youtube.com/@BodyBangin 📧 Work with me: collisioncentermarketing.com<a rel="payment" href="https://www.patreon.com/bodybangin">Support the show</a>For more info on Micki&apos;s Marketing Services to help you grow your shop&apos;s revenue click here: <a href='https://collisioncentermarketing.com/'>https://collisioncentermarketing.com</a> Email Micki directly at <a href='mailto:micki@mickiwoodsmarketing.com'>micki@mickiwoodsmarketing.com </a> Join the Body Bangin&apos; Facebook Group! <a href='https://www.facebook.com/groups/989546031854134'>https://www.facebook.com/groups/989546031854134</a>

<description>&lt;p&gt;We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes, the kind of insights that shift how you think, lead, and grow.&lt;br/&gt;&lt;br/&gt;Here’s what’s inside:&lt;br/&gt;&lt;br/&gt;#97 — Stars vs. Hamsters (with Robert Snook) → Are you working on &amp;quot;Context&amp;quot; or just &amp;quot;Content&amp;quot;? Robert breaks down the difference between the &amp;quot;Stars&amp;quot; who grow and the &amp;quot;Hamsters&amp;quot; stuck on the revenue wheel. Plus, the &amp;quot;So What?&amp;quot; test: why meeting standard expectations gets you zero loyalty .&lt;br/&gt;&lt;br/&gt;#96 — Be Extraordinary (with Mike Anderson) → &amp;quot;Nobody notices normal.&amp;quot; Mike Anderson shares a game-changing story about a Lexus dealership that knew a customer’s Starbucks order before he walked in the door. The lesson? Know the person before you know the car .&lt;br/&gt;&lt;br/&gt;#85 — Grow Your Own Technicians (with Ron Reichen &amp;amp; Barry Dorn) → Stop looking for &amp;quot;plug and play&amp;quot; staff. Ron and Barry explain why the best shops are growing their own talent, creating career paths beyond the bay, and the vital importance of &amp;quot;Internal Marketing&amp;quot; to keep the team you have .&lt;br/&gt;&lt;br/&gt;#66 — What Are You Willing to Tolerate? (with Andrew Batenhorst) → Mediocrity spreads like a virus. Andrew delivers a mic-drop moment on leadership: If you let people show up late or do poor work, you are setting the standard that it&amp;apos;s okay. You have to hold the line, even when it&amp;apos;s hard .&lt;br/&gt;&lt;br/&gt;Whether you’re a shop owner, estimator, or marketer, these moments cut through the noise.&lt;br/&gt;&lt;br/&gt;🔔 Don’t miss an episode—subscribe now for more real talk on marketing and leadership that helps your shop grow.&lt;br/&gt;&lt;br/&gt;👇 RESOURCES &amp;amp; LINKS:&lt;br/&gt;&lt;br/&gt;🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037&lt;br/&gt;&lt;br/&gt;🎧 Listen on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA&lt;/p&gt;&lt;p&gt;🎧 Watch on YouTube: https://www.youtube.com/@BodyBangin&lt;br/&gt;&lt;br/&gt;📧 Work with me: collisioncentermarketing.com&lt;/p&gt;&lt;p&gt;&lt;a rel="payment" href="https://www.patreon.com/bodybangin"&gt;Support the show&lt;/a&gt;&lt;/p&gt;&lt;p&gt;For more info on Micki&amp;apos;s Marketing Services to help you grow your shop&amp;apos;s revenue click here: &lt;a href='https://collisioncentermarketing.com/'&gt;https://collisioncentermarketing.com&lt;/a&gt;&lt;br/&gt;Email Micki directly at &lt;a href='mailto:micki@mickiwoodsmarketing.com'&gt;micki@mickiwoodsmarketing.com &lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Join the Body Bangin&amp;apos; Facebook Group!&lt;br/&gt;&lt;a href='https://www.facebook.com/groups/989546031854134'&gt;https://www.facebook.com/groups/989546031854134&lt;/a&gt;&lt;/p&gt;</description>

We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes, the kind of insights that shift how you think, lead, and grow.  Here’s what’s inside:  #97 — Stars vs. Hamsters (with Robert Snook) → Are you working on "Context" or just "Content"? Robert breaks down the difference between the "Stars" who grow and the "Hamsters" stuck on the revenue wheel. Plus, the "So What?" test: why meeting standard expectations gets you zero loyalty .  #96 — Be Extraordinary (wi...

The Shop Owner’s Playbook & The Secret to Customer Loyalty | Ep. #134

On Body Bangin' we will be talking about all things "body"...auto body that is! I'm Micki Woods, a marketing and business growth specialist for the collision industry. As a former shop owner I understand that there is so much information out there that sometimes it seems like we are trying to drink out of a fire hose, yet we are so thirsty for quality information. On the Body Bangin' podcast we will have a fun time while talking about small and large topics with a variety of guests from around the globe. I will break things down each episode to help you leave with something tangible you can take back to your collision center and make a difference. If you have any topics you'd like me to cover or if you would like to be a guest on Body Bangin' then please email my team at admin@mickiwoodsmarketing.com.

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