<p>In which we sit in the garden, roast gently in the sun, and talk about cognitive biases, Panglossian optimism, Russian roulette, snakes on planes, and why most design is... fine actually. A very one-take kind of episode. Leaf-in-coffee energy throughout.</p><p><br></p><ul><li>Confirmation bias affects individuals. But if you want to harm an entire organisation, you need validation.</li><li>You can be right, they can be right, or (more likely) you’re <em>both</em> missing something and a third way exists.</li><li>Heuristics are usually good. It’s when you step into a new context that they betray you.</li><li>Change start with acceptance. Weirdly, that’s when things can shift.</li><li>Almost everything on our shelves is poorly designed in some way ... and yet it’s still there.</li></ul><p><br></p><p><strong>Links, Ideas, and People Referenced</strong></p><p><br></p><ul><li>Gary Klein – firefighter heuristic/pattern recognition story –&nbsp;more at <a href="https://youtu.be/QKpMLYwLRR4?si=8ie9txFbL__Q88gI" rel="noopener noreferrer" target="_blank">https://youtu.be/QKpMLYwLRR4?si=8ie9txFbL__Q88gI</a></li><li>Daniel Kahneman – cognitive biases, focusing illusion</li><li>Nora Bateson – snake instinct, context-specific intuition </li><li>XKCD’s "10,000" Comic – <a href="https://xkcd.com/1053/" rel="noopener noreferrer" target="_blank">https://xkcd.com/1053/</a></li><li>Taylor Pearson on Ergodicity – <a href="https://taylorpearson.me/ergodicity/" rel="noopener noreferrer" target="_blank">https://taylorpearson.me/ergodicity/</a></li><li>Prisoner's Dilemma – <a href="https://en.wikipedia.org/wiki/Prisoner%27s_dilemma" rel="noopener noreferrer" target="_blank">https://en.wikipedia.org/wiki/Prisoner%27s_dilemma</a></li><li>Candide by Voltaire – Dr. Pangloss and "all for the best" satire</li><li>Gary’s Economics (YouTube) – <a href="https://www.youtube.com/@garyseconomics" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@garyseconomics</a></li><li>Oliver Burkeman – stress, lateness, perspective</li><li>10–10–10 Rule – “Will I care in 10 minutes, 10 months, 10 years?”</li></ul><p><br></p><br><p><br></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>

Trigger Strategy is now Tentacles

Tom Kerwin and Corissa Nunn

104: Snakes in a cave, or why biases aren't bugs

MAY 18, 202535 MIN
Trigger Strategy is now Tentacles

104: Snakes in a cave, or why biases aren't bugs

MAY 18, 202535 MIN

Description

<p>In which we sit in the garden, roast gently in the sun, and talk about cognitive biases, Panglossian optimism, Russian roulette, snakes on planes, and why most design is... fine actually. A very one-take kind of episode. Leaf-in-coffee energy throughout.</p><p><br></p><ul><li>Confirmation bias affects individuals. But if you want to harm an entire organisation, you need validation.</li><li>You can be right, they can be right, or (more likely) you’re <em>both</em> missing something and a third way exists.</li><li>Heuristics are usually good. It’s when you step into a new context that they betray you.</li><li>Change start with acceptance. Weirdly, that’s when things can shift.</li><li>Almost everything on our shelves is poorly designed in some way ... and yet it’s still there.</li></ul><p><br></p><p><strong>Links, Ideas, and People Referenced</strong></p><p><br></p><ul><li>Gary Klein – firefighter heuristic/pattern recognition story –&nbsp;more at <a href="https://youtu.be/QKpMLYwLRR4?si=8ie9txFbL__Q88gI" rel="noopener noreferrer" target="_blank">https://youtu.be/QKpMLYwLRR4?si=8ie9txFbL__Q88gI</a></li><li>Daniel Kahneman – cognitive biases, focusing illusion</li><li>Nora Bateson – snake instinct, context-specific intuition </li><li>XKCD’s "10,000" Comic – <a href="https://xkcd.com/1053/" rel="noopener noreferrer" target="_blank">https://xkcd.com/1053/</a></li><li>Taylor Pearson on Ergodicity – <a href="https://taylorpearson.me/ergodicity/" rel="noopener noreferrer" target="_blank">https://taylorpearson.me/ergodicity/</a></li><li>Prisoner's Dilemma – <a href="https://en.wikipedia.org/wiki/Prisoner%27s_dilemma" rel="noopener noreferrer" target="_blank">https://en.wikipedia.org/wiki/Prisoner%27s_dilemma</a></li><li>Candide by Voltaire – Dr. Pangloss and "all for the best" satire</li><li>Gary’s Economics (YouTube) – <a href="https://www.youtube.com/@garyseconomics" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@garyseconomics</a></li><li>Oliver Burkeman – stress, lateness, perspective</li><li>10–10–10 Rule – “Will I care in 10 minutes, 10 months, 10 years?”</li></ul><p><br></p><br><p><br></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>