In order to have effective team conditions, you must get into the habit of responding to the emotions of others.  Karla drops some keen insight on what emotional intelligence is and why it's important in leadership.Guest InfoKarla Greene - Cleveland Area, OhioCorporate Trainer and Leadership ExpertLinkedin - karlaogreen/Boss People Making Boss MovesKinshasha Hawkins - Patient Access ConsultingCleveland, OhioLinkedIn: Kinshasha-Hawkins-36328851What's Lit in Literature? Karla's SelectionEmotional Intelligence Mastery by Eric Jordan