<p><em> DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Cherwell, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.</em> </p> <p>What is <strong>Kaizen</strong>, you may ask?</p> <p><strong>Kaizen </strong>as you may suspect, is <strong>Japanese for &quot;Improvement&quot;</strong>. It&#39;s a concept of business activities to continuously improve all functions for all employees of a company. Mostly used in supply-chain,. Kaizen has been applied to healthcare, life coaching, government, manufacturing, and banking. </p> <p>IMHO <strong>Kaizen is the unwritten bible</strong> of successful consultants and developers. I have adapted this concept with great success with my 100+ Ivanti HEAT ITSM/ITAM implementations worldwide, over the last 28+ years implementing Ivanti Neurons for ITSM/ITAM (powered by HEAT)</p> <p> </p>