EP: 012 - The In-House Warranty Roadmap for Contractors
APR 22, 202650 MIN
EP: 012 - The In-House Warranty Roadmap for Contractors
APR 22, 202650 MIN
Description
Send us Fan MailIn this episode, Evan Hoffman explores the innovative world of contractor-owned warranty programs with Jacob G and Will Kinsey. They discuss legalities, wealth creation, and how warranties can be a powerful tool for growth and retention in the HVAC industry.Guests Jacob Gee - Operations team at Rocket Group HoldingsWill Kinsey - Founder of Conduit Warranty Corporation Chapters00:00 - Introduction to Warranty Programs03:12 - The Journey of Conduit Warranty Corporation06:02 - Understanding the Legalities of Warranties08:53 - In-House Warranty Management Strategies12:06 - Communicating Warranty Coverage to Customers14:59 - Sales Impact of Warranty Programs18:08 - Structuring a Contractor-Owned Warranty Company26:16 - Understanding Labor Warranties and Their Benefits30:19 - The Importance of Limited Warranties vs. Service Contracts31:37 - The Concept of Forced Savings Accounts35:50 - Investment Strategies for Warranty Funds40:04 - Leveraging Warranties for Business Growth and Employee Retention49:38 - Final Thoughts on Warranties as a Sales ToolSponsor - https://freeagency.ai/