One day, Gary Kelly and his team had a billion-dollar idea. Literally. In the 90s, Gary implemented a cost-saving measure to protect against fluctuations in jet fuel prices, and it paid off. In this episode, we’ll hear from the Southwest Airlines Chairman and Chief Executive Officer himself about how he and a small team of analysts pioneered a program that would have one of the biggest financial impacts in the history of the airline.
For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen