Episode 30: From Spreadsheets to AI: Future Proofing Public Healthcare
MAR 19, 202637 MIN
Episode 30: From Spreadsheets to AI: Future Proofing Public Healthcare
MAR 19, 202637 MIN
Description
<p><br></p><p>What happens when a public health system faces a billion-dollar budget cut? You innovate. Tom Zazueta, COO, explains how Valley Health Foundation is using technology as a "force multiplier" to offset funding gaps and better serve the safety net of Santa Clara County. This episode explores the future of AI in the non-profit sector, specifically how tools like Agentforce allow leaders to "ask their data questions", and the importance of finding the right strategic partners to achieve mission-critical milestones.</p><ul><li><strong>The Transition:</strong> Moving from for-profit tech startups to the non-profit sector.</li><li><strong>The Tech Stack:</strong> Implementing Salesforce (Experience Cloud), NetSuite, Slack, Asana, Rippling, and Ramp.</li><li><strong>The ROI of "Self-Investment":</strong> Reframing overhead costs as essential tools for community impact.</li><li><strong>Advocacy as Scale:</strong> How the foundation helped pass a tax measure to return $1.65 billion to the local healthcare system.</li></ul>