Wired to Work with Jess Chapman

Most people aren’t afraid of feedback. They’re afraid of the awkwardness, defensiveness, tension, and fallout that often comes with it. In Part 2 of Jess Chapman’s feedback series, she shares the N.I.C.E.R. framework — a practical, brain-friendly approach for having difficult conversations without triggering defensiveness or damaging relationships. You’ll learn:• Why most feedback conversations fail• How to reduce threat responses and defensiveness• The five-step N.I.C.E.R. framework• How to address behaviour without attacking the person• What to do when someone doesn’t change after receiving feedback If you’ve ever put off a difficult conversation, this episode is for you. Want to go deeper? Join Jess live on June 24 at 12 PM EST for Fearless Feedback, a practical webinar on how to give feedback that actually lands. The webinar is free for Substack subscribers and will include real-world examples, tools, and opportunities to practice these skills. Sign up through the Wired to Work Substack for access. #leadership #feedback #communication #management #emotionalintelligence #leadershipdevelopment #workplaceculture #wiredtowork

Feedback is one of the most important tools a leader has. It’s also one of the most avoided. In this replay episode of Wired to Work, Jess Chapman explores why feedback conversations feel so difficult, what neuroscience tells us about our reactions to feedback, and how leaders can create conversations that help people grow instead of triggering defensiveness. You’ll learn: • why feedback activates the brain’s threat response• the hidden reason leaders avoid giving feedback• how to normalize feedback so it becomes part of everyday work• why mindset matters more than scripts• the difference between being direct and being harsh• how curiosity creates better outcomes than correction Jess also introduces the principles behind NeuroWorks’ NICER framework for feedback conversations and explains why the best feedback conversations feel more like exploration than evaluation. This episode is a perfect companion to Jess’s upcoming Fearless Feedback workshop on June 24. ️ Fearless Feedback is free for Patreon and Substack subscribers. Join the Wired to Work community:Patreon: https://www.patreon.com/wiredtoworkWebsite & Podcast Hub: https://www.wiredtowork.castos.com Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts!https://lnkd.in/ezzK9CVZ #Leadership #Feedback #Neuroscience #Management #Communication #WorkplaceCulture #WiredToWork

Menopause is having a moment. There’s more conversation, more awareness, and more information than ever before. But when it comes to the workplace, many leaders still don’t understand what menopause actually looks like—or how it can affect performance, wellbeing, and day-to-day work. In this episode of Wired to Work, Jess Chapman speaks with counselor and researcher Tina Pomroy about the biological, psychological, and professional realities of menopause and perimenopause. They discuss: • what’s happening with estrogen, progesterone, cortisol, and dopamine during menopause• why symptoms are often misunderstood or treated in isolation• how menopause can affect cognition, memory, focus, and emotional regulation• the mental health risks that often go unrecognized• why many leaders feel uncomfortable discussing menopause at work• practical ways organizations can better support employees• why menopause should be viewed as a transition—not a decline Whether you’re experiencing menopause yourself, supporting someone who is, or leading a team that includes midlife professionals, this conversation offers practical insights and a more informed way to think about performance, flexibility, and workplace support. Join the Wired to Work community on Patreon for bonus content, exclusive clips, and deeper conversations:https://www.patreon.com/WiredtoWork Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts! https://www.wiredtowork.castos.com

Gen Z is entering the workforce with completely different expectations about stress, mental health, flexibility, and what a meaningful life should actually look like. And many workplaces aren’t ready for that shift. In this episode of Wired to Work, Jess Chapman sits down with Dr. Ashlee Cunsolo, Provost and Vice-President Academic at Acadia University, for a fascinating conversation about how universities are preparing students for an uncertain future.. and how younger generations may fundamentally reshape the way we think about work itself. Listen to the full episode of Wired to Work:https://wiredtowork.castos.com/ Join the Wired to Work Patreon community for exclusive content, behind-the-scenes conversations, bonus clips, and leadership insights:https://www.patreon.com/wiredtowork #futureofwork #leadership #workplaceculture #burnout #mentalhealth #genz #emotionalintelligence #highereducation #workplacepsychology #wiredtowork

In this episode of Wired to Work, Jess Chapman speaks with Dr. Jo Burrell, clinical psychologist and co-founder of Ultimate Resilience, about the mental health crisis facing HR professionals and why the people responsible for supporting everyone else at work often have too little support themselves. They discuss why HR has become the emotional shock absorber of the workplace, how the profession has changed since COVID, and why burnout, compassion fatigue, vicarious trauma, and moral injury are becoming serious concerns for people professionals. You’ll hear: • why 74% of HR professionals reported symptoms of depression • why three quarters of HR respondents are experiencing or at risk of burnout • why HR professionals often feel isolated, even inside large teams • how workplace culture places unrealistic expectations on HR • why resilience can’t just be treated as an individual responsibility • how clinical supervision could offer HR the kind of support already embedded in healthcare • why organizations need to address the sources of stress, not just the symptoms This conversation is for HR professionals, senior leaders, founders, and anyone who relies on HR to hold the emotional weight of the organization. Chapters: 00:00 Introduction and Context 02:54 The Evolution of HR and Mental Health Awareness 05:53 The Impact of COVID-19 on HR Professionals 08:58 Data Gaps and the Need for Research 11:50 The Role of HR in Employee Wellbeing 14:52 Challenges Faced by HR Professionals 17:56 Setting Boundaries in HR 21:06 Survey Findings on Mental Health in HR 24:04 Conclusion and Future Directions 25:06 The Mental Health Crisis in HR 30:46 The Burden of Emotional Labor 35:01 The Need for Tailored Support 42:43 Resilience as a Shared Responsibility 48:07 The Role of HR in Organizational Wellbeing Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts! https://www.wiredtowork.castos.com Join the Wired to Work community on Patreon for bonus content and deeper conversations: https://patreon.com/WiredtoWork Guest: Dr. Jo Burrell, Ultimate Resilience Website: https://ultimate-resilience.com LinkedIn: https://linkedin.com/in/joburrell Resources: Clinical Supervision in Healthcare: https://www.healthcareprofessional.org/supervision Mental Health First Aid: https://mentalhealth.org.uk/firstaid Gallup Stress and Burnout Statistics: https://gallup.com/reports/stress-burnout LinkedIn HR Networks: https://linkedin.com/groups/hr-networks