In this episode, Eriona Bajrakurtaj shares her inspiring journey from growing up in a family business to becoming a respected leader in the accounting industry. Drawing from her experience at Majors Accounts, Eriona discusses the challenges of navigating family dynamics, embracing digital transformation, and harnessing the power of community support with host Carl Reader of the dt group. The conversation goes beyond technology focusing on human behaviour, leadership lessons, and the personal determination required to drive change. Eriona reflects on handling resistance, learning from conflict, and communicating a compelling vision to gain buy-in. For anyone navigating change, leadership, or complex team dynamics in their firm, this episode offers practical insights and heartfelt reflections from a leader who’s lived it. Want to watch the vodcast instead? You can find the vodcast series playlist here. This podcast is hosted by ZenCast.fm