How to build loyalty that creates fans. Not just buyers
DEC 9, 202541 MIN
How to build loyalty that creates fans. Not just buyers
DEC 9, 202541 MIN
Description
<p>This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast.</p><p>For episode five, we're joined by Sebastian Wangerud, keynote speaker and founder of growth agency SCHMACK.</p><p>The best loyalty programmes of 2025 look more like fan clubs than transaction schemes.</p><p>Tom and Sebastian explore how loyalty, personalisation and AI are reshaping the relationship between retailers and their customers.</p><p>There's more on our website: https://hyperfinity.ai/loyalty</p>