<description> &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;Join me as I share my experience on creating a memorable welcome basket for your B&amp;amp;B guests. With over 17 years of experience running my own B&amp;amp;B and training hundreds of B&amp;amp;B owners since 2006, I provide practical tips and ideas to enhance your guest experience, ensuring they become loyal and repeat customers.&lt;/p&gt; &lt;h1&gt;Key Topics Covered:&lt;/h1&gt; &lt;h2&gt;Introduction:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;My background and experience in the B&amp;amp;B industry.&lt;/li&gt; &lt;li&gt;Transition from in-person to online training.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Why a Welcome Basket?&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Importance of making guests feel special.&lt;/li&gt; &lt;li&gt;How welcome baskets can enhance guest experience and encourage repeat visits.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;What to Include in a Welcome Basket:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Homemade treats like lemon drizzle cake and shortbread.&lt;/li&gt; &lt;li&gt;Local produce and goodies.&lt;/li&gt; &lt;li&gt;Options for guests with dietary restrictions.&lt;/li&gt; &lt;li&gt;Examples of non-food items: toiletries, postcards, and local guides.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Tailoring Your Welcome Basket:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Adjusting offerings based on guest type and stay duration.&lt;/li&gt; &lt;li&gt;Considering your budget and pricing.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Reviewing and Updating Your Basket:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Importance of guest feedback.&lt;/li&gt; &lt;li&gt;Regularly updating the basket contents to keep them fresh and appealing.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Offering Different Tiers:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Creating special incentives for email subscribers and repeat guests.&lt;/li&gt; &lt;li&gt;Examples of added benefits: early check-in, late check-out, and special treats.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Charging for Extras:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Balancing free items with optional purchasable extras.&lt;/li&gt; &lt;li&gt;Encouraging guests to buy additional items without detracting from the overall experience.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Resources Mentioned:&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;&lt;a href="https://www.outofeden.co.uk/?utm_source=bed+and+breakfast+academy&amp;amp;utm_medium=blog&amp;amp;utm_campaign=guest-welcome-basket&amp;amp;utm_id=guest-welcome-basket" target="_blank" rel="noopener noreferrer"&gt;Out of Eden&lt;/a&gt;&lt;/li&gt; &lt;li&gt;Blog post on &lt;a href="https://www.bandbacademy.co.uk/blog/specialdiets" target="_blank" rel="noopener noreferrer"&gt;"How to Cater for Guests with Special Dietary Requirements"&lt;/a&gt;&lt;/li&gt; &lt;li&gt;&lt;a href="https://www.bandbacademy.co.uk/blog/lemondrizzlecake" target="_blank" rel="noopener noreferrer"&gt;Lemon drizzle cake&lt;/a&gt; and &lt;a href="https://www.bandbacademy.co.uk/blog/the-perfect-homemade-shortbread-recipe" target="_blank" rel="noopener noreferrer"&gt;shortbread recipes&lt;/a&gt; on the blog&lt;/li&gt; &lt;li&gt;Blog post on &lt;a href="https://www.bandbacademy.co.uk/blog/Choosing-Toiletries-for-your-bed-and-breakfast" target="_blank" rel="noopener noreferrer"&gt;"Choosing the Right Toiletries for Your B&amp;amp;B"&lt;/a&gt;&lt;/li&gt; &lt;li&gt;Blog post on &lt;a href="https://www.bandbacademy.co.uk/blog/what-to-put-in-your-bed-and-breakfast-welcome-basket" target="_blank" rel="noopener noreferrer"&gt;"What to Put in Your Guest Welcome Basket"&lt;/a&gt;&lt;/li&gt; &lt;li&gt;Blog post on "&lt;a href="https://www.bandbacademy.co.uk/blog/alcohol" target="_blank" rel="noopener noreferrer"&gt;Do you Need a Licence to Sell Alcohol to Guests"&lt;/a&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Connect with Me:&lt;/h2&gt; &lt;p&gt;Visit &lt;a href="https://www.bandbacademy.co.uk/"&gt;Bed and Breakfast Academy&lt;/a&gt; for more blog posts, podcasts, and courses.&lt;/p&gt; &lt;p&gt;Check out the &lt;a href="https://www.bandbacademy.co.uk/first-steps-to-owning-a-b-b-mini-course-find-out-more-evergreen-1" target="_blank" rel="noopener noreferrer"&gt;mini workshop for those considering starting a B&amp;amp;B.&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Subscribe to the podcast on Spotify or Apple to stay updated with new episodes.&lt;/p&gt; &lt;h2&gt;&amp;nbsp;&lt;/h2&gt; &lt;p&gt;Enjoy the episode and happy hosting!&lt;/p&gt; </description>

The Bed and Breakfast Academy Podcast

Karen Thorne

#25 What to Put in Your Guest Welcome Basket

JUL 19, 202423 MIN
The Bed and Breakfast Academy Podcast

#25 What to Put in Your Guest Welcome Basket

JUL 19, 202423 MIN

Description

 

Join me as I share my experience on creating a memorable welcome basket for your B&B guests. With over 17 years of experience running my own B&B and training hundreds of B&B owners since 2006, I provide practical tips and ideas to enhance your guest experience, ensuring they become loyal and repeat customers.

Key Topics Covered:

Introduction:

  • My background and experience in the B&B industry.
  • Transition from in-person to online training.

Why a Welcome Basket?

  • Importance of making guests feel special.
  • How welcome baskets can enhance guest experience and encourage repeat visits.

What to Include in a Welcome Basket:

  • Homemade treats like lemon drizzle cake and shortbread.
  • Local produce and goodies.
  • Options for guests with dietary restrictions.
  • Examples of non-food items: toiletries, postcards, and local guides.

Tailoring Your Welcome Basket:

  • Adjusting offerings based on guest type and stay duration.
  • Considering your budget and pricing.

Reviewing and Updating Your Basket:

  • Importance of guest feedback.
  • Regularly updating the basket contents to keep them fresh and appealing.

Offering Different Tiers:

  • Creating special incentives for email subscribers and repeat guests.
  • Examples of added benefits: early check-in, late check-out, and special treats.

Charging for Extras:

  • Balancing free items with optional purchasable extras.
  • Encouraging guests to buy additional items without detracting from the overall experience.

Resources Mentioned:

Connect with Me:

Visit Bed and Breakfast Academy for more blog posts, podcasts, and courses.

Check out the mini workshop for those considering starting a B&B.

Subscribe to the podcast on Spotify or Apple to stay updated with new episodes.

 

Enjoy the episode and happy hosting!