In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Christine Albert, Founder of Adams Street Consulting and former Chief Experience Officer (CXO) at LCMC Health, discuss the collaboration between marketing and HR - exploring the nuances of bridging the gap between these two crucial functions. The conversation underscores that aligning marketing and HR strategies can enhance customer and employee experiences, ultimately driving business success.
Key points covered include:
↪️ The emerging CXO role is nascent and varies across organizations, necessitating a tailored approach to its implementation and execution.
↪️ Aligning marketing and HR functions can enhance customer and employee experiences, driving business results.
↪️ Implementing a cohesive brand strategy can unify disparate organizational identities, fostering clarity and consistency in messaging.
↪️ Recruitment marketing and onboarding processes are vital in attracting and retaining talent, focusing on providing a seamless and engaging experience for candidates and new hires.
↪️ The strategic integration of marketing and HR leads to impactful business results, including increased hiring and cost savings.
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Teri Zipper
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Christine Albert
LCMC Health
In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner Stacey Harris and Sapients Insights Group Director of Research Cliff Stevenson discuss the latest AI developments in HR tech, particularly UKG's appointment of a new president and Paycor's utilization of Visier's AI technology for analytical insights. This episode also touches on Workday's approach to AI governance and the balance between risk and opportunity in HR applications.
Key points covered include:
↪️ Special announcements on the successful launch of Sapient’s new virtual cohort-based program on Building an HR Systems Strategy, along with key insights from their conference circuit travels.
↪️ UKG names Rachel Barger as President of their go-to-market, signaling a strategic move towards enhancing their go-to-market strategies.
↪️ Paycor’s rollout of Visier's AI technology for analytical insights and improved help tools to enhance data retrieval, including natural language processing.
↪️ eQ8 introduces new AI-driven strategic workforce planning solutions, addressing non-standard models and organizations’ unique and broader data needs.
↪️ Workday's adoption of a "one data model" approach stresses its commitment to AI integration and differentiation in the market.
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Stacey Harris
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Cliff Stevenson
In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper gets into the huddle with industry veteran and guest Carolyn Troyan, President and CEO of Leadership 360 — an HR consulting and leadership coaching firm specializing in customized support for individuals and organizations. This conversation tackles strategies for fostering team effectiveness, common characteristics of high-performing teams, and the role of leadership in promoting collaboration and trust.
Key points covered include:
↪️ High-performing teams often display vulnerability-based trust, engage in productive conflict, and demonstrate commitment to shared goals.
↪️ Autonomy and accountability are key attributes of effective teams, fostering creativity, trust, and shared responsibility.
↪️ Encouraging vulnerability and sharing experiences can cultivate a culture of trust and collaboration within teams.
↪️ Leaders play a crucial role in modeling vulnerability, facilitating open dialogue, and empowering team members to take ownership of team effectiveness.
↪️ The importance of constructive conflict resolution can lead to more innovative ideas and stronger team dynamics, provided it is handled respectfully and with a focus on problem-solving.
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Sapient Insights Group
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Teri Zipper
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Carolyn Troyan
Leadership 360
In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, talk about the future of Artificial Intelligence (AI) and its implications for the workforce and innovation. They also address the evolving conversation around human capital metrics and employee well-being.
Key points covered include:
↪️ Vendor acquisitions, such as Deel's acquisition of Zavvy, underscore the shifting priorities of HR technology vendors towards catering to the varied requirements of modern workforces.
↪️ Insights from the World Economic Forum’s and PwC’s report on prioritizing skills development and lifelong learning in the workforce.
↪️ The importance of human capital metrics is gaining recognition, with organizations realizing the value of prioritizing employee wellbeing alongside financial returns.
↪️ Repercussions of vendor dynamics on HR operations, considering the effects of vendor shutdowns and disruptions on employee benefits and recognition programs.
↪️ Growing concerns about AI's impact on job security, citing anecdotal evidence of shifting perceptions and the need for proactive discussions to address workforce implications.
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Sapient Insights Group
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Stacey Harris
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Cliff Stevenson
In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper speaks with guest Dr. Dennis Hill, Chairman of the Board and CEO at the International Association For Human Resource Information Management (IHRIM), a global leader in advancing HR technology since 1980. Their conversation touches on the history and evolution of HR technology, exploring its growth, development, and the challenges HR professionals face today.
Key points covered include:
↪️ HR technology has evolved from its early days of personnel management to a strategic focus on people, driving the need for organizations like IHRIM to bridge the gap between HR and IT.
↪️ The pandemic accelerated the adoption of technology, prompting HR departments to rethink their people strategies and embrace new technologies like remote work solutions and data-driven analytics.
↪️ HR technologists are crucial in solving contemporary challenges such as wellness programs, remote work accommodations, and integrating emerging technologies like AI and collaborative robotics into HR practices.
↪️ CHROs and HR leaders must recognize the strategic importance of HR technology and foster collaboration between HR and IT teams to drive innovation and effectively address evolving workforce needs.
Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:
Sapient Insights Group
Download the 2023-24 HR Systems Survey White Paper
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Teri Zipper
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Dr. Dennis Hill
IHRIM