Restaurantology

In this kickoff episode of Restaurantology 2026, Savory announces a pivotal leadership moment as the platform accelerates into its next chapter.Andrew Smith is joined by co-founder Shauna Smith and industry leader Clay Dover to share two major updates. Shauna is promoted to Managing Director of Savory Fund, and Clay joins as Chief Executive Officer to help lead the platform through its next phase of growth.The conversation reflects on Savory’s evolution, the importance of founder-led leadership, and why this transition is about strengthening what already works. This episode sets the tone for 2026 and Savory’s long-term vision.  Hosted on Acast. See acast.com/privacy for more information.

This episode is the kick off of a two part episode of "Byte to Table", where Juan George (858 Partners) leads a conversation with Sandy Nguyen (Saigon Hustle), Steve Heeley (South Block), and Otto Othman (PINCHO) on how technology is reshaping guest acquisition, retention, and brand loyalty. Together, they share real-world stories of using tools like Ovation, customer data platforms, and voice AI to connect with guests in real time, rescue poor experiences, and unlock insights that drive growth.From franchise expansion and catering strategies to social media, direct mail, and community engagement, the panel highlights how blending old-school tactics with cutting-edge digital solutions can maximize impact. With candid examples of what worked, what didn’t, and how to vet new technology partners, this session provides operators with actionable lessons for navigating today’s crowded tech landscape. Hosted on Acast. See acast.com/privacy for more information.

This episode is the kick off of a two part episode of "Byte to Table", where Juan George (858 Partners) leads a conversation with Sandy Nguyen (Saigon Hustle), Steve Heeley (South Block), and Otto Othman (PINCHO) on how technology is reshaping guest acquisition, retention, and brand loyalty. Together, they share real-world stories of using tools like Ovation, customer data platforms, and voice AI to connect with guests in real time, rescue poor experiences, and unlock insights that drive growth. From franchise expansion and catering strategies to social media, direct mail, and community engagement, the panel highlights how blending old-school tactics with cutting-edge digital solutions can maximize impact. With candid examples of what worked, what didn’t, and how to vet new technology partners, this session provides operators with actionable lessons for navigating today’s crowded tech landscape. Hosted on Acast. See acast.com/privacy for more information.

Josh Merrell (Creative Director, Savory Fund) brings together Chris Connors (Co-Founder, Bonrue), Cassandra Moore (Art Director, Savory Fund), and Farah P. Bhatti (Shareholder, Buchalter) to explore the critical, but often overlooked—world of trademarks. Through firsthand stories, expert insights, and creative strategies, they reveal how trademarks sit at the intersection of legal protection, brand identity, and company culture.Chris shares his cautionary tale of building Farmstead Bakery without securing trademark protection, only to face a costly name change when expansion revealed the mark was already registered. Cassandra highlights the creative process of rebranding to Bonrue, emphasizing how customer transparency and community involvement can turn a potential setback into an opportunity for deeper loyalty. Farah explains the legal nuances, from wordmarks and logos to trade dress and international filings, offering clear guidance on how operators can safeguard their most valuable intangible assets.The conversation also covers practical advice for small brands on balancing originality with practicality, managing costs, and protecting menu items, packaging, and even catchphrases. Together, the panel underscores why trademarks are not just legal technicalities but foundational tools for scaling, protecting, and building long-term brand value in the restaurant industry  Hosted on Acast. See acast.com/privacy for more information.

Shauna Smith (Savory Fund) sits down with founders Nicole Robison (Swig) and Akshat Sethi (Thai Chili 2 Go) for a conversation about building enduring restaurant brands. Together, they share their journeys from opening a single shop to scaling across states, unpacking both the highs of breakthrough moments and the challenges of personal and professional trials.The panel dives into the realities of entrepreneurship, from breaking Guinness World Records to protecting trademarks, refreshing brands, and safeguarding culture during rapid growth. With themes of resilience, kindness, and staying true to your original vision, this conversation offers both inspiration and practical lessons for anyone navigating the restaurant/F&B industry. Hosted on Acast. See acast.com/privacy for more information.