Mentorship in insurance isn’t a “nice to have” — it’s how you build an industry that lasts. In this episode of Business Made Personal, Mark Silveira sits down with Brett Piggott, Executive Director at Willis Temby, to unpack a 25-year journey defined by resilience, empathy, and a refusal to compromise on integrity.Brett’s story begins far from boardrooms: in remote WA communities, shaped by his father’s gold prospecting and logging work, and by an early lesson in how deeply events can affect small towns. Those experiences became the foundation of Brett’s professional philosophy — be interested, be interested in people, and don’t lose your sincerity.In this conversation, you’ll hear:Why Brett believes clients deserve 100% of your time, no matter the size of their accountThe role mentorship played in his growth — and why he now prioritises developing future leadersWhat “professionalism” really means in insurance, and why Brett advocates for higher minimum education standardsHow integrity shows up in real decisions — including moments where Brett chose values over convenienceIf you’re building a career in insurance (or leading a team), Brett’s perspective is a masterclass in playing the long game, centred on relationships, standards, and people. Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond. Never miss an episode: Follow & Subscribe on https://bit.ly/bmp-WebsiteJoin the conversation: Connect with us on https://bit.ly/bmp-LinkedInFor enquiries, collaborations, or to suggest a guest: [email protected]