<p>Email is essential, but it can also suck the life out of you. In this episode, Jen and Michael share their best advice for taming the inbox: write clear subject lines, put your call to action up front, and keep emails short so you reduce the cognitive load on the person reading.</p><p>They also discuss a brilliant piece of counterintuitive advice from Dr Jonathan O&#39;Donnell: take <em>longer</em> to reply. Slowing down your responses to non-urgent emails breaks the cycle of constant back-and-forth, and gives everyone a bit of time back in their day.</p><p>You can find more great advice here:</p><ul><li><a href="https://hbr.org/2022/08/5-tips-for-writing-professional-emails" target="_blank" rel="ugc noopener noreferrer">https://hbr.org/2022/08/5-tips-for-writing-professional-emails</a></li><li><a href="https://www.sunsama.com/blog/how-to-manage-email-overload" target="_blank" rel="ugc noopener noreferrer">https://www.sunsama.com/blog/how-to-manage-email-overload</a></li></ul><p>Transcript: <a href="https://go.unimelb.edu.au/us72" target="_blank" rel="noopener noreferer">https://go.unimelb.edu.au/us72</a></p>