<p>What can we learn about the way we speak by analysing <em>thousands</em> of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, <em>Talk: The Science of Conversation and the Art of Being Ourselves</em> joins Isabel Berwick to discuss her research. She explains how to plan a conversation even when you don’t know who you’ll be speaking to, how we misunderstand apologies, and why there’s no such thing as too many questions.</p><br><p><strong>Want more? Free links:</strong></p><p><a href="https://on.ft.com/4fW2tp9" rel="noopener noreferrer" target="_blank">What we talk about when we talk about the office</a></p><p><a href="https://on.ft.com/4appDTJ" rel="noopener noreferrer" target="_blank">The difficult work conversation AI helped me with</a></p><br><p>Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.</p><br><p><a href="https://www.ft.com/content/a058df24-22bf-4537-b171-2da604efcdc6" rel="noopener noreferrer" target="_blank"><strong>Read a transcript of this episode on FT.com</strong></a></p><br /><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>