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Summary In this episode of Blind Level Tech, Evan and Kelvin are joined by Emily Joustra, an assistive technology therapist from the Veterans Association. They discuss how Emily works with veterans with vision loss to assess their technology needs and provide training. Emily emphasizes the importance of individualized training based on the client's preferred learning style. They also discuss the different screen readers available, with VoiceOver being the most commonly used. The hosts share their favorite sandwiches of the week and encourage listeners to find joy in overcoming challenges. Takeaways Individualized training is important for clients with vision loss to meet their specific technology needs. VoiceOver is the most commonly used screen reader, but other options like JAWS and NVDA are also available. Learning new technology can be achieved in a short amount of time with determination and practice. Finding joy in overcoming challenges can help improve the overall experience of using assistive technology. Chapters 00:00 Introduction and Tech Picks 03:08 Guest Introduction and Tech Pick 05:59 Working with Veterans with Vision Loss 08:30 Preference for Apple Products 11:43 Trying Out New Devices and Screen Readers 14:09 Determining When to Step Away from Training 16:47 Working with Retired Clients 20:19 Wrap Up and Sandwich of the Week 23:00 Key Takeaways and Encouragement 25:34 Upcoming Audio Trekkers Hike Thank you for listening to this episode of Blind Level Tech if you have any questions for Evan or Kelvin please give us a call at 720-712-8856 or you can email us at [email protected]. Have a fantastic week and we'll see you on the hike.