Scott Middleton pulls back the curtain on how Your Health is rebuilding the care team from the ground up — integrating hospice into existing care groups, creating a new non-clinical administrator role, and hardwiring mutual accountability into every bonus structure. The takeaway: when you stop forcing square pegs into round roles and start building teams around complementary personalities, everyone wins — including Medicare, which saved $110 million on just 5,000 of Your Health's patients last year.

The Disrupted Podcast

[email protected] (Jamie Preston, Scott Middleton)

The Care Group Model

APR 18, 202641 MIN
The Disrupted Podcast

The Care Group Model

APR 18, 202641 MIN

Description

What if the reason healthcare teams burn out isn't the workload — it's the org chart? On this episode of The Disrupted Podcast, Jamie and Scott, break down the evolution of The Care Group Model — and why the instinct to build a "separate hospice team" is exactly the wrong move. Scott walks through what a true care team looks like when nurse practitioners, nurses, community health workers, social workers, chaplains, and triage nurses are orchestrated around the patient — not siloed around a diagnosis. Inside the episode: Why adding hospice to existing care groups beats building a parallel hospice division The new non-clinical "administrator" role Your Health is rolling out — and why every nurse needs one at their side Using DISC assessments to build teams that actually function (and why nurses aren't the same personality type) How mutual accountability and group-based bonuses fix the "don't bill too much CCM" problem Why matching a chaplain to a patient's faith tradition matters more than checking the box The $110 million Medicare savings story the industry still doesn't understand If you lead a clinical team, run an operation, or care about what healthcare could look like when it's built around people instead of paperwork — press play. www.YourHealth.Org