Episode 007: Crisis Shame Line: Profit, Mental Health & Data Do Not Mix
JAN 31, 202239 MIN
Episode 007: Crisis Shame Line: Profit, Mental Health & Data Do Not Mix
JAN 31, 202239 MIN
Description
Rae and Chris discuss the breaking news in Politico on Friday that Crisis Text Line is selling information to an AI-based customer service company that they are also an investor in.<br /><br />Read Hannah Zeavin’s excellent piece on the origins of hotlines as a third option, distinct from psychiatric and police intervention: <a href="http://somatosphere.net/2020/the-third-choice-suicide-hotlines-psychiatry-and-the-police.html/" rel="noopener">http://somatosphere.net/2020/the-third-choice-suicide-hotlines-psychiatry-and-the-police.html/</a><br /><br />We found Zeavin’s essay from Jack Poulson’s very informative Twitter thread on Crisis Text Line. Read the whole thing here: <a href="https://twitter.com/_jack_poulson/status/1487128251319341063" rel="noopener">https://twitter.com/_jack_poulson/status/1487128251319341063</a><br /><br />The NY TImes article Chris mentioned on Deanonymization: <a href="https://www.nytimes.com/interactive/2018/12/10/business/location-data-privacy-apps.html" rel="noopener">https://www.nytimes.com/interactive/2018/12/10/business/location-data-privacy-apps.html</a><br /><br />Finally, here is Politico’s feature on CLT and Loris.ai: <a href="https://www.politico.com/news/2022/01/28/suicide-hotline-silicon-valley-privacy-debates-00002617" rel="noopener">https://www.politico.com/news/2022/01/28/suicide-hotline-silicon-valley-privacy-debates-00002617</a><br /><br />PeerPride is at PeerPride.org.