Uncle Marv unveils his “Top 10 MSP Billing Blunders” drawn from years of running an IT services company, talking with peers, and swapping stories in the MSP community. <ul><li>Learn how treating billing as a scheduled, recurring task prevents missed invoices.</li><li>See why vague “services rendered” invoices confuse clients and delay payment.</li><li>Implement “no work without a ticket” so every action is documented and billable.</li><li>Use PSA, RMM, and tools like Domotz and Action1 as your time and device source of truth.</li><li>Tighten discounts with clear terms, end dates, and regular margin reviews.</li><li>Avoid underpriced flat‑fee or “all you can eat” agreements by understanding usage risk.</li><li>Keep MSAs, SOWs, and PSA data in sync so invoices match contracts and counts.</li><li>Build recurring processes to handle new users, devices, and added services like deeper 365 tenant management.</li><li>Take ownership of inventory and retired devices so billing reflects actual protected assets.</li><li>Design invoices that list counts, services, and selected ticket highlights clients recognize.</li><li>Offer flexible payment methods (checks, cards, ACH) without undermining your pricing.</li><li>Gain confidence to price like a top MSP instead of leading with “we’re cheaper.”</li></ul>Cast your vote for the 2025 Podcast Awards: <a href="https://www.itbusinesspodcast.com/p/2025-podcast-awards/" target="_blank">https://www.itbusinesspodcast.com/p/2025-podcast-awards/</a>=== Links from the Show<ul><li>Domotz: <a href="https://www.domotz.com">https://www.domotz.com</a></li><li>Microsoft 365: <a href="https://www.microsoft.com/microsoft-365">https://www.microsoft.com/microsoft-365</a></li><li>Action1: <a href="https://www.action1.com">https://www.action1.com</a></li><li>Podnutz Network: <a href="https://podnutz.com">https://podnutz.com</a></li></ul>=== SPONSORS: <ul><li>Livestream Partner, ThreatLocker: <a href="https://www.itbusinesspodcast.com/threatlocker">https://www.itbusinesspodcast.com/threatlocker</a></li><li>Legacy Partner, NetAlly: <a href="https://www.itbusinesspodcast.com/netally/">https://www.itbusinesspodcast.com/netally/</a></li><li>Internet Provider, Rythmz: <a href="https://www.itbusinesspodcast.com/rythmz">https://www.itbusinesspodcast.com/rythmz</a></li><li>Production Gear Partner, Liongard: <a href="https://www.itbusinesspodcast.com/liongard">https://www.itbusinesspodcast.com/liongard</a></li><li>Travel Partner: Bvoip: <a href="https://www.itbusinesspodcast.com/bvoip">https://www.itbusinesspodcast.com/bvoip</a></li><li>Travel Partner: TruGrid: <a href="https://www.itbusinesspodcast.com/trugrid">https://www.itbusinesspodcast.com/trugrid</a></li><li>Digital Partner, Designer Ready: <a href="http://itbusinesspodcast.com/designerready">http://itbusinesspodcast.com/designerready</a></li></ul>=== SHOW MUSIC: <ul><li>Item Title: Upbeat & Fun Sports Rock Logo </li><li>Item URL: <a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET">https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET</a></li><li>Author Username: AlexanderRufire </li><li>Item License Code: 7X9F52DNML</li></ul>
SHOW INFORMATION:&nbsp;<ul><li>Website:&nbsp;<a href="https://www.itbusinesspodcast.com/" target="_blank">https://www.itbusinesspodcast.com/</a></li><li>Host: Marvin Bee</li><li>Uncle Marv’s Amazon Store:&nbsp;<a href="https://amzn.to/3EiyKoZ" target="_blank">https://amzn.to/3EiyKoZ</a></li><li>Become a monthly supporter:&nbsp;<a href="https://ko-fi.com/itbusinesspodcast" target="_blank">https://ko-fi.com/itbusinesspodcast</a></li></ul>

<description>&lt;p&gt;Uncle Marv unveils his “Top 10 MSP Billing Blunders” drawn from years of running an IT services company, talking with peers, and swapping stories in the MSP community. &lt;/p&gt;&lt;ul&gt;&lt;li&gt;Learn how treating billing as a scheduled, recurring task prevents missed invoices.&lt;/li&gt;&lt;li&gt;See why vague “services rendered” invoices confuse clients and delay payment.&lt;/li&gt;&lt;li&gt;Implement “no work without a ticket” so every action is documented and billable.&lt;/li&gt;&lt;li&gt;Use PSA, RMM, and tools like Domotz and Action1 as your time and device source of truth.&lt;/li&gt;&lt;li&gt;Tighten discounts with clear terms, end dates, and regular margin reviews.&lt;/li&gt;&lt;li&gt;Avoid underpriced flat‑fee or “all you can eat” agreements by understanding usage risk.&lt;/li&gt;&lt;li&gt;Keep MSAs, SOWs, and PSA data in sync so invoices match contracts and counts.&lt;/li&gt;&lt;li&gt;Build recurring processes to handle new users, devices, and added services like deeper 365 tenant management.&lt;/li&gt;&lt;li&gt;Take ownership of inventory and retired devices so billing reflects actual protected assets.&lt;/li&gt;&lt;li&gt;Design invoices that list counts, services, and selected ticket highlights clients recognize.&lt;/li&gt;&lt;li&gt;Offer flexible payment methods (checks, cards, ACH) without undermining your pricing.&lt;/li&gt;&lt;li&gt;Gain confidence to price like a top MSP instead of leading with “we’re cheaper.”&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Cast your vote for the 2025 Podcast Awards: &lt;/strong&gt;&lt;a href="https://www.itbusinesspodcast.com/p/2025-podcast-awards/" target="_blank"&gt;&lt;strong&gt;https://www.itbusinesspodcast.com/p/2025-podcast-awards/&lt;/strong&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;=== Links from the Show&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Domotz: &lt;a href="https://www.domotz.com"&gt;https://www.domotz.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft 365: &lt;a href="https://www.microsoft.com/microsoft-365"&gt;https://www.microsoft.com/microsoft-365&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Action1: &lt;a href="https://www.action1.com"&gt;https://www.action1.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Podnutz Network: &lt;a href="https://podnutz.com"&gt;https://podnutz.com&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;=== SPONSORS: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Livestream Partner, ThreatLocker: &lt;a href="https://www.itbusinesspodcast.com/threatlocker"&gt;https://www.itbusinesspodcast.com/threatlocker&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Legacy Partner, NetAlly: &lt;a href="https://www.itbusinesspodcast.com/netally/"&gt;https://www.itbusinesspodcast.com/netally/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Internet Provider, Rythmz: &lt;a href="https://www.itbusinesspodcast.com/rythmz"&gt;https://www.itbusinesspodcast.com/rythmz&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Production Gear Partner, Liongard: &lt;a href="https://www.itbusinesspodcast.com/liongard"&gt;https://www.itbusinesspodcast.com/liongard&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: Bvoip: &lt;a href="https://www.itbusinesspodcast.com/bvoip"&gt;https://www.itbusinesspodcast.com/bvoip&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: TruGrid: &lt;a href="https://www.itbusinesspodcast.com/trugrid"&gt;https://www.itbusinesspodcast.com/trugrid&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Digital Partner, Designer Ready: &lt;a href="http://itbusinesspodcast.com/designerready"&gt;http://itbusinesspodcast.com/designerready&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;=== SHOW MUSIC: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Item Title: Upbeat &amp; Fun Sports Rock Logo &lt;/li&gt;&lt;li&gt;Item URL: &lt;a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET"&gt;https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Author Username: AlexanderRufire &lt;/li&gt;&lt;li&gt;Item License Code: 7X9F52DNML&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;p&gt;&lt;strong&gt;SHOW INFORMATION:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Website:&amp;nbsp;&lt;a href="https://www.itbusinesspodcast.com/" target="_blank"&gt;https://www.itbusinesspodcast.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Host: Marvin Bee&lt;/li&gt;&lt;li&gt;Uncle Marv’s Amazon Store:&amp;nbsp;&lt;a href="https://amzn.to/3EiyKoZ" target="_blank"&gt;https://amzn.to/3EiyKoZ&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Become a monthly supporter:&amp;nbsp;&lt;a href="https://ko-fi.com/itbusinesspodcast" target="_blank"&gt;https://ko-fi.com/itbusinesspodcast&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;</description>

Uncle Marv breaks down the “Top 10 MSP Billing Blunders” that dig into the billing mistakes MSPs make every month: treating invoicing as an afterthought, giving away work, mismanaging discounts, flat-fee risk, and making it hard for customers to pay.

Top 10 MSP Billing Blunders (EP 949)

For MSPs trying to go “Microsoft‑first” without blowing up their business, Ben Wilcox lays out the playbook ProArch uses every day. Hear how a 500‑person firm standardizes on Microsoft 365, Azure, Defender XDR, and automation while still leaving room for partners and third‑party tools where they actually add value.Why Listen<ul><li>See why ProArch standardized on Microsoft security (Defender XDR, Intune, Purview) instead of juggling multiple point products.</li><li>Understand the journey from on‑prem servers and basic AV to EDR/XDR, zero trust, and 24/7 SOC operations.</li><li>Get actionable starting points for going Microsoft‑first: Azure AD, Intune, conditional access, and Defender for Business/Premium.</li><li>Hear how to gradually move customers from on‑prem AD and file shares to hybrid identity and cloud‑native storage like OneDrive and SharePoint.</li><li>Learn how Nerdio and Remo3 help manage multi‑tenant Microsoft environments, AVD, and app packaging efficiently.</li><li>Discover how ProArch evaluates which third‑party tools to keep and which to replace with built‑in Microsoft capabilities.</li><li>Understand Microsoft Purview’s role in data classification, labeling, insider risk, and safe Copilot rollouts.</li><li>Get insight into identity as the top cyber risk and how passwordless logins (Windows Hello, passkeys, YubiKeys) can reduce phishing impact.</li><li>Hear real‑world challenges of enforcing zero trust with vendors who want you to weaken security controls.</li><li>Learn how telemetry across devices, email, identities, and behavior allows risk‑based decisions and automatic enforcement.</li><li>Get a realistic look at deepfakes, AI‑generated voices, and their impact on fraud and social engineering.</li><li>See what Microsoft Intelligent Security Association (MISA) membership means and why MSPs should look for MISA‑aligned partners.</li><li>Explore how ProArch partners with MSPs: one‑time projects, co‑managed solutions, dedicated offshore teams, and SOC outsourcing.</li></ul>Webinar: How to Build Agents that Understand Your Data with Copilot Studio: <a href="https://linkly.link/2Tcp6" target="_blank">https://linkly.link/2Tcp6</a>Links from the Show:<ul><li>Microsoft 365: <a href="https://www.microsoft.com/microsoft-365">https://www.microsoft.com/microsoft-365</a></li><li>Microsoft Azure: <a href="https://azure.microsoft.com">https://azure.microsoft.com</a></li><li>Microsoft Intune: <a href="https://www.microsoft.com/microsoft-intune">https://www.microsoft.com/microsoft-intune</a></li><li>Microsoft Azure Virtual Desktop (AVD): <a href="https://azure.microsoft.com/services/virtual-desktop">https://azure.microsoft.com/services/virtual-desktop</a></li><li>Microsoft Purview: <a href="https://www.microsoft.com/security/business/microsoft-purview">https://www.microsoft.com/security/business/microsoft-purview</a></li><li>Microsoft Copilot: <a href="https://copilot.microsoft.com/" target="_blank">https://copilot.microsoft.com/</a></li><li>Microsoft Intelligent Security Association (MISA): <a href="https://www.microsoft.com/en-us/security/business/intelligent-security-association" target="_blank">https://www.microsoft.com/en-us/security/business/intelligent-security-association</a></li><li>Microsoft Ignite: <a href="https://ignite.microsoft.com">https://ignite.microsoft.com</a></li><li>Nerdio: <a href="https://getnerdio.com">https://getnerdio.com</a></li><li>Rimo3: <a href="https://www.rimo3.com/" target="_blank">https://www.rimo3.com/</a></li><li>RSA Conference: <a href="https://www.rsaconference.com">https://www.rsaconference.com</a></li><li>Windows Hello: <a href="https://www.microsoft.com/en-us/windows/tips/windows-hello" target="_blank">https://www.microsoft.com/en-us/windows/tips/windows-hello</a></li></ul>=== SPONSORS: <ul><li>Livestream Partner, ThreatLocker: <a href="https://www.itbusinesspodcast.com/threatlocker">https://www.itbusinesspodcast.com/threatlocker</a></li><li>Legacy Partner, NetAlly: <a href="https://www.itbusinesspodcast.com/netally/">https://www.itbusinesspodcast.com/netally/</a></li><li>Internet Provider, Rythmz: <a href="https://www.itbusinesspodcast.com/rythmz">https://www.itbusinesspodcast.com/rythmz</a></li><li>Production Gear Partner, Liongard: <a href="https://www.itbusinesspodcast.com/liongard">https://www.itbusinesspodcast.com/liongard</a></li><li>Travel Partner: Bvoip: <a href="https://www.itbusinesspodcast.com/bvoip">https://www.itbusinesspodcast.com/bvoip</a></li><li>Travel Partner: TruGrid: <a href="https://www.itbusinesspodcast.com/trugrid">https://www.itbusinesspodcast.com/trugrid</a></li><li>Digital Partner, Designer Ready: <a href="http://itbusinesspodcast.com/designerready">http://itbusinesspodcast.com/designerready</a></li></ul>=== SHOW MUSIC: <ul><li>Item Title: Upbeat & Fun Sports Rock Logo </li><li>Item URL: <a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET">https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET</a></li><li>Author Username: AlexanderRufire </li><li>Item License Code: 7X9F52DNML</li></ul>
SHOW INFORMATION:&nbsp;<ul><li>Website:&nbsp;<a href="https://www.itbusinesspodcast.com/" target="_blank">https://www.itbusinesspodcast.com/</a></li><li>Host: Marvin Bee</li><li>Uncle Marv’s Amazon Store:&nbsp;<a href="https://amzn.to/3EiyKoZ" target="_blank">https://amzn.to/3EiyKoZ</a></li><li>Become a monthly supporter:&nbsp;<a href="https://ko-fi.com/itbusinesspodcast" target="_blank">https://ko-fi.com/itbusinesspodcast</a></li></ul>

<description>&lt;p&gt;For MSPs trying to go “Microsoft‑first” without blowing up their business, Ben Wilcox lays out the playbook ProArch uses every day. Hear how a 500‑person firm standardizes on Microsoft 365, Azure, Defender XDR, and automation while still leaving room for partners and third‑party tools where they actually add value.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Why Listen&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;See why ProArch standardized on Microsoft security (Defender XDR, Intune, Purview) instead of juggling multiple point products.&lt;/li&gt;&lt;li&gt;Understand the journey from on‑prem servers and basic AV to EDR/XDR, zero trust, and 24/7 SOC operations.&lt;/li&gt;&lt;li&gt;Get actionable starting points for going Microsoft‑first: Azure AD, Intune, conditional access, and Defender for Business/Premium.&lt;/li&gt;&lt;li&gt;Hear how to gradually move customers from on‑prem AD and file shares to hybrid identity and cloud‑native storage like OneDrive and SharePoint.&lt;/li&gt;&lt;li&gt;Learn how Nerdio and Remo3 help manage multi‑tenant Microsoft environments, AVD, and app packaging efficiently.&lt;/li&gt;&lt;li&gt;Discover how ProArch evaluates which third‑party tools to keep and which to replace with built‑in Microsoft capabilities.&lt;/li&gt;&lt;li&gt;Understand Microsoft Purview’s role in data classification, labeling, insider risk, and safe Copilot rollouts.&lt;/li&gt;&lt;li&gt;Get insight into identity as the top cyber risk and how passwordless logins (Windows Hello, passkeys, YubiKeys) can reduce phishing impact.&lt;/li&gt;&lt;li&gt;Hear real‑world challenges of enforcing zero trust with vendors who want you to weaken security controls.&lt;/li&gt;&lt;li&gt;Learn how telemetry across devices, email, identities, and behavior allows risk‑based decisions and automatic enforcement.&lt;/li&gt;&lt;li&gt;Get a realistic look at deepfakes, AI‑generated voices, and their impact on fraud and social engineering.&lt;/li&gt;&lt;li&gt;See what Microsoft Intelligent Security Association (MISA) membership means and why MSPs should look for MISA‑aligned partners.&lt;/li&gt;&lt;li&gt;Explore how ProArch partners with MSPs: one‑time projects, co‑managed solutions, dedicated offshore teams, and SOC outsourcing.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Webinar&lt;/strong&gt;: How to Build Agents that Understand Your Data with Copilot Studio: &lt;a href="https://linkly.link/2Tcp6" target="_blank"&gt;https://linkly.link/2Tcp6&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Links from the Show:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Microsoft 365: &lt;a href="https://www.microsoft.com/microsoft-365"&gt;https://www.microsoft.com/microsoft-365&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Azure: &lt;a href="https://azure.microsoft.com"&gt;https://azure.microsoft.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Intune: &lt;a href="https://www.microsoft.com/microsoft-intune"&gt;https://www.microsoft.com/microsoft-intune&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Azure Virtual Desktop (AVD): &lt;a href="https://azure.microsoft.com/services/virtual-desktop"&gt;https://azure.microsoft.com/services/virtual-desktop&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Purview: &lt;a href="https://www.microsoft.com/security/business/microsoft-purview"&gt;https://www.microsoft.com/security/business/microsoft-purview&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Copilot: &lt;a href="https://copilot.microsoft.com/" target="_blank"&gt;https://copilot.microsoft.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Intelligent Security Association (MISA): &lt;a href="https://www.microsoft.com/en-us/security/business/intelligent-security-association" target="_blank"&gt;https://www.microsoft.com/en-us/security/business/intelligent-security-association&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Microsoft Ignite: &lt;a href="https://ignite.microsoft.com"&gt;https://ignite.microsoft.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Nerdio: &lt;a href="https://getnerdio.com"&gt;https://getnerdio.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Rimo3: &lt;a href="https://www.rimo3.com/" target="_blank"&gt;https://www.rimo3.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;RSA Conference: &lt;a href="https://www.rsaconference.com"&gt;https://www.rsaconference.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Windows Hello: &lt;a href="https://www.microsoft.com/en-us/windows/tips/windows-hello" target="_blank"&gt;https://www.microsoft.com/en-us/windows/tips/windows-hello&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;=== SPONSORS: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Livestream Partner, ThreatLocker: &lt;a href="https://www.itbusinesspodcast.com/threatlocker"&gt;https://www.itbusinesspodcast.com/threatlocker&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Legacy Partner, NetAlly: &lt;a href="https://www.itbusinesspodcast.com/netally/"&gt;https://www.itbusinesspodcast.com/netally/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Internet Provider, Rythmz: &lt;a href="https://www.itbusinesspodcast.com/rythmz"&gt;https://www.itbusinesspodcast.com/rythmz&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Production Gear Partner, Liongard: &lt;a href="https://www.itbusinesspodcast.com/liongard"&gt;https://www.itbusinesspodcast.com/liongard&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: Bvoip: &lt;a href="https://www.itbusinesspodcast.com/bvoip"&gt;https://www.itbusinesspodcast.com/bvoip&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: TruGrid: &lt;a href="https://www.itbusinesspodcast.com/trugrid"&gt;https://www.itbusinesspodcast.com/trugrid&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Digital Partner, Designer Ready: &lt;a href="http://itbusinesspodcast.com/designerready"&gt;http://itbusinesspodcast.com/designerready&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;=== SHOW MUSIC: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Item Title: Upbeat &amp; Fun Sports Rock Logo &lt;/li&gt;&lt;li&gt;Item URL: &lt;a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET"&gt;https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Author Username: AlexanderRufire &lt;/li&gt;&lt;li&gt;Item License Code: 7X9F52DNML&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;p&gt;&lt;strong&gt;SHOW INFORMATION:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Website:&amp;nbsp;&lt;a href="https://www.itbusinesspodcast.com/" target="_blank"&gt;https://www.itbusinesspodcast.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Host: Marvin Bee&lt;/li&gt;&lt;li&gt;Uncle Marv’s Amazon Store:&amp;nbsp;&lt;a href="https://amzn.to/3EiyKoZ" target="_blank"&gt;https://amzn.to/3EiyKoZ&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Become a monthly supporter:&amp;nbsp;&lt;a href="https://ko-fi.com/itbusinesspodcast" target="_blank"&gt;https://ko-fi.com/itbusinesspodcast&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;</description>

Ben Wilcox, CTO/CISO at ProArch, joins Uncle Marv to share how a global Microsoft‑first MSP runs cloud modernization, managed security, and AI projects across the Microsoft 365 and Azure ecosystem. Hear how ProArch uses Intune, Azure AD, Defender XDR, Purview, Nerdio, and automation to reduce tooling, harden identity, and scale a 24/7 SOC, plus how MSPs can partner with ProArch for complex Microsoft work.​

Building an All‑In Microsoft Security Stack (EP 948)

MSPs are being dragged into compliance whether they’re ready or not, and this episode gives you a practical roadmap from people who’ve already done it. Tim and Shanna break down how to launch compliance-as-a-service, reduce your legal exposure, and finally get paid for work you’re already doing for free.Why Listen:<ul><li>Learn how Compliance Scorecard evolved from a simple checklist into a multi-module GRC platform built by an MSP for MSPs.</li><li>Hear real stories about CMMC, HIPAA, New York DFS, SOC 2 and cyber insurance requirements driving new revenue and risk.</li><li>Understand how to document client decisions so “we told you no” is provable when lawyers and insurers get involved.</li><li>Discover how to reposition your QBRs/TBRs from “ticket counts” to executive-level risk and business impact conversations.</li><li>See why assigning a dedicated compliance champion inside your MSP is the crucial first step before tools.</li><li>Get a preview of Compliance Scorecard’s AI-driven policy experience that explains policies “like I’m five” and tests user understanding.</li></ul>*** Cast your vote for the 2025 Podcast Awards: <a href="https://www.itbusinesspodcast.com/p/2025-podcast-awards/" target="_blank">https://www.itbusinesspodcast.com/p/2025-podcast-awards/</a>Links from the Show:<ul><li>Compliance Scorecard: <a href="https://www.compliancescorecard.com">https://www.compliancescorecard.com</a></li><li>CMMC (Cybersecurity Maturity Model Certification): <a href="https://dodcio.defense.gov/cmmc/About/" target="_blank">https://dodcio.defense.gov/cmmc/About/</a></li><li>HIPAA (Health Insurance Portability and Accountability Act): <a href="https://www.hhs.gov/hipaa">https://www.hhs.gov/hipaa</a></li><li>New York DFS (Department of Financial Services Cybersecurity Regulation): <a href="https://www.dfs.ny.gov">https://www.dfs.ny.gov</a></li><li>FedRAMP: <a href="https://www.fedramp.gov">https://www.fedramp.gov</a></li><li>CIS IG1 (Center for Internet Security Implementation Group 1): <a href="https://www.cisecurity.org">https://www.cisecurity.org</a></li><li>SOC 2 (Service Organization Control 2): <a href="https://linkly.link/2SBSQ" target="_blank">https://linkly.link/2SBSQ</a></li></ul>SPONSORS:<ul><li>Livestream Partner, ThreatLocker: <a href="https://www.itbusinesspodcast.com/threatlocker">https://www.itbusinesspodcast.com/threatlocker</a></li><li>Legacy Partner, NetAlly: <a href="https://www.itbusinesspodcast.com/netally/">https://www.itbusinesspodcast.com/netally/</a></li><li>Internet Provider, Rythmz: <a href="https://www.itbusinesspodcast.com/rythmz">https://www.itbusinesspodcast.com/rythmz</a></li><li>Production Gear Partner, Liongard: <a href="https://www.itbusinesspodcast.com/liongard">https://www.itbusinesspodcast.com/liongard</a></li><li>Travel Partner: Bvoip: <a href="https://www.itbusinesspodcast.com/bvoip">https://www.itbusinesspodcast.com/bvoip</a></li><li>Travel Partner: TruGrid: <a href="https://www.itbusinesspodcast.com/trugrid">https://www.itbusinesspodcast.com/trugrid</a></li><li>Digital Partner, Designer Ready: <a href="http://itbusinesspodcast.com/designerready">http://itbusinesspodcast.com/designerready</a></li></ul>SHOW MUSIC: <ul><li>Item Title: Upbeat & Fun Sports Rock Logo</li><li>Item URL: <a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET">https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET</a></li><li>Author Username: AlexanderRufire</li><li>Item License Code: 7X9F52DNML</li></ul>
SHOW INFORMATION:&nbsp;<ul><li>Website:&nbsp;<a href="https://www.itbusinesspodcast.com/" target="_blank">https://www.itbusinesspodcast.com/</a></li><li>Host: Marvin Bee</li><li>Uncle Marv’s Amazon Store:&nbsp;<a href="https://amzn.to/3EiyKoZ" target="_blank">https://amzn.to/3EiyKoZ</a></li><li>Become a monthly supporter:&nbsp;<a href="https://ko-fi.com/itbusinesspodcast" target="_blank">https://ko-fi.com/itbusinesspodcast</a></li></ul>

<description>&lt;p&gt;MSPs are being dragged into compliance whether they’re ready or not, and this episode gives you a practical roadmap from people who’ve already done it. Tim and Shanna break down how to launch compliance-as-a-service, reduce your legal exposure, and finally get paid for work you’re already doing for free.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Why Listen:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Learn how Compliance Scorecard evolved from a simple checklist into a multi-module GRC platform built by an MSP for MSPs.&lt;/li&gt;&lt;li&gt;Hear real stories about CMMC, HIPAA, New York DFS, SOC 2 and cyber insurance requirements driving new revenue and risk.&lt;/li&gt;&lt;li&gt;Understand how to document client decisions so “we told you no” is provable when lawyers and insurers get involved.&lt;/li&gt;&lt;li&gt;Discover how to reposition your QBRs/TBRs from “ticket counts” to executive-level risk and business impact conversations.&lt;/li&gt;&lt;li&gt;See why assigning a dedicated compliance champion inside your MSP is the crucial first step before tools.&lt;/li&gt;&lt;li&gt;Get a preview of Compliance Scorecard’s AI-driven policy experience that explains policies “like I’m five” and tests user understanding.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;*** Cast your vote for the 2025 Podcast Awards: &lt;a href="https://www.itbusinesspodcast.com/p/2025-podcast-awards/" target="_blank"&gt;https://www.itbusinesspodcast.com/p/2025-podcast-awards/&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Links from the Show:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Compliance Scorecard: &lt;a href="https://www.compliancescorecard.com"&gt;https://www.compliancescorecard.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;CMMC (Cybersecurity Maturity Model Certification): &lt;a href="https://dodcio.defense.gov/cmmc/About/" target="_blank"&gt;https://dodcio.defense.gov/cmmc/About/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;HIPAA (Health Insurance Portability and Accountability Act): &lt;a href="https://www.hhs.gov/hipaa"&gt;https://www.hhs.gov/hipaa&lt;/a&gt;&lt;/li&gt;&lt;li&gt;New York DFS (Department of Financial Services Cybersecurity Regulation): &lt;a href="https://www.dfs.ny.gov"&gt;https://www.dfs.ny.gov&lt;/a&gt;&lt;/li&gt;&lt;li&gt;FedRAMP: &lt;a href="https://www.fedramp.gov"&gt;https://www.fedramp.gov&lt;/a&gt;&lt;/li&gt;&lt;li&gt;CIS IG1 (Center for Internet Security Implementation Group 1): &lt;a href="https://www.cisecurity.org"&gt;https://www.cisecurity.org&lt;/a&gt;&lt;/li&gt;&lt;li&gt;SOC 2 (Service Organization Control 2): &lt;a href="https://linkly.link/2SBSQ" target="_blank"&gt;https://linkly.link/2SBSQ&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;SPONSORS:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Livestream Partner, ThreatLocker: &lt;a href="https://www.itbusinesspodcast.com/threatlocker"&gt;https://www.itbusinesspodcast.com/threatlocker&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Legacy Partner, NetAlly: &lt;a href="https://www.itbusinesspodcast.com/netally/"&gt;https://www.itbusinesspodcast.com/netally/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Internet Provider, Rythmz: &lt;a href="https://www.itbusinesspodcast.com/rythmz"&gt;https://www.itbusinesspodcast.com/rythmz&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Production Gear Partner, Liongard: &lt;a href="https://www.itbusinesspodcast.com/liongard"&gt;https://www.itbusinesspodcast.com/liongard&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: Bvoip: &lt;a href="https://www.itbusinesspodcast.com/bvoip"&gt;https://www.itbusinesspodcast.com/bvoip&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: TruGrid: &lt;a href="https://www.itbusinesspodcast.com/trugrid"&gt;https://www.itbusinesspodcast.com/trugrid&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Digital Partner, Designer Ready: &lt;a href="http://itbusinesspodcast.com/designerready"&gt;http://itbusinesspodcast.com/designerready&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;SHOW MUSIC: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Item Title: Upbeat &amp; Fun Sports Rock Logo&lt;/li&gt;&lt;li&gt;Item URL: &lt;a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET"&gt;https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Author Username: AlexanderRufire&lt;/li&gt;&lt;li&gt;Item License Code: 7X9F52DNML&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;p&gt;&lt;strong&gt;SHOW INFORMATION:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Website:&amp;nbsp;&lt;a href="https://www.itbusinesspodcast.com/" target="_blank"&gt;https://www.itbusinesspodcast.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Host: Marvin Bee&lt;/li&gt;&lt;li&gt;Uncle Marv’s Amazon Store:&amp;nbsp;&lt;a href="https://amzn.to/3EiyKoZ" target="_blank"&gt;https://amzn.to/3EiyKoZ&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Become a monthly supporter:&amp;nbsp;&lt;a href="https://ko-fi.com/itbusinesspodcast" target="_blank"&gt;https://ko-fi.com/itbusinesspodcast&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;</description>

Uncle Marv sits down with Compliance Scorecard’s founder Tim Golden and channel veteran Shanna Utgard to unpack how MSPs can turn compliance from a painful checkbox exercise into a profitable, defensible service offering. They dive into risk conversations, cyber insurance, frameworks like CMMC and HIPAA, and why documenting client decisions is now essential for avoiding lawsuits.​

From Checklists to True Compliance-as-a-Service (EP 947)

This NSITSP Member Spotlight dives into Cameron’s journey through higher education IT, a Fortune 500 manufacturing role, church AV/IT, and ultimately going all-in on his MSP in 2020. The conversation explores building recurring revenue from legacy software automation, setting financial and personal boundaries for leaving corporate, and elevating MSP professionalism so clients see you as a trusted strategic partner—not just the person who fixes printers.​Why listen:<ul><li>Learn how Cameron turned a nights-and-weekends web gig into a full MSP practice.</li><li>Hear how early automation and SQL scripting work led directly to full IT management contracts.</li><li>Get practical advice on when to leave corporate and what financial guardrails to have in place.</li><li>Discover why “not all business is good business” and how to define a good-fit client.</li><li>Understand Cameron’s view on democratizing technology instead of just blocking users.</li><li>See how The Tech Tribe and peer groups shaped his growth and decision-making.</li><li>Learn what NSITSP is doing to raise professionalism and give IT providers a voice with regulators.</li></ul>Links from the show: <ul><li>Square PlanIT: <a href="https://squareplanit.com/">https://squareplanetit.com</a></li><li>National Society of IT Service Providers (NSITSP): <a href="https://nsitsp.org">https://nsitsp.org</a></li><li>The Tech Tribe: <a href="https://thetechtribe.com">https://thetechtribe.com</a></li><li>Immybot: <a href="https://immy.bot">https://immy.bot</a></li><li>ScaleCon: <a href="https://scalecon.com">https://scalecon.com</a></li><li>University of Louisiana at Monroe: <a href="https://ulm.edu">https://ulm.edu</a></li><li>Karl Palachuk: <a href="https://smallbizthoughts.com">https://smallbizthoughts.com</a> </li><li>American Bar Association: <a href="https://americanbar.org">https://americanbar.org</a></li><li>David Phillips: <a href="https://dependableitservices.com/" target="_blank">https://dependableitservices.com/</a></li></ul>SPONSORS:<ul><li>Livestream Partner, ThreatLocker: <a href="https://www.itbusinesspodcast.com/threatlocker">https://www.itbusinesspodcast.com/threatlocker</a></li><li>Legacy Partner, NetAlly: <a href="https://www.itbusinesspodcast.com/netally/">https://www.itbusinesspodcast.com/netally/</a></li><li>Internet Provider, Rythmz: <a href="https://www.itbusinesspodcast.com/rythmz">https://www.itbusinesspodcast.com/rythmz</a></li><li>Production Gear Partner, Liongard: <a href="https://www.itbusinesspodcast.com/liongard">https://www.itbusinesspodcast.com/liongard</a></li><li>Travel Partner: Bvoip: <a href="https://www.itbusinesspodcast.com/bvoip">https://www.itbusinesspodcast.com/bvoip</a></li><li>Travel Partner: TruGrid: <a href="https://www.itbusinesspodcast.com/trugrid">https://www.itbusinesspodcast.com/trugrid</a></li><li>Digital Partner, Designer Ready: <a href="http://itbusinesspodcast.com/designerready">http://itbusinesspodcast.com/designerready</a></li></ul>SHOW MUSIC: <ul><li>Item Title: Upbeat & Fun Sports Rock Logo</li><li>Item URL: <a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET">https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET</a></li><li>Author Username: AlexanderRufire</li><li>Item License Code: 7X9F52DNML</li></ul>
SHOW INFORMATION:&nbsp;<ul><li>Website:&nbsp;<a href="https://www.itbusinesspodcast.com/" target="_blank">https://www.itbusinesspodcast.com/</a></li><li>Host: Marvin Bee</li><li>Uncle Marv’s Amazon Store:&nbsp;<a href="https://amzn.to/3EiyKoZ" target="_blank">https://amzn.to/3EiyKoZ</a></li><li>Become a monthly supporter:&nbsp;<a href="https://ko-fi.com/itbusinesspodcast" target="_blank">https://ko-fi.com/itbusinesspodcast</a></li></ul>

<description>&lt;p&gt;This NSITSP Member Spotlight dives into Cameron’s journey through higher education IT, a Fortune 500 manufacturing role, church AV/IT, and ultimately going all-in on his MSP in 2020. The conversation explores building recurring revenue from legacy software automation, setting financial and personal boundaries for leaving corporate, and elevating MSP professionalism so clients see you as a trusted strategic partner—not just the person who fixes printers.​&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Why listen:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Learn how Cameron turned a nights-and-weekends web gig into a full MSP practice.&lt;/li&gt;&lt;li&gt;Hear how early automation and SQL scripting work led directly to full IT management contracts.&lt;/li&gt;&lt;li&gt;Get practical advice on when to leave corporate and what financial guardrails to have in place.&lt;/li&gt;&lt;li&gt;Discover why “not all business is good business” and how to define a good-fit client.&lt;/li&gt;&lt;li&gt;Understand Cameron’s view on democratizing technology instead of just blocking users.&lt;/li&gt;&lt;li&gt;See how The Tech Tribe and peer groups shaped his growth and decision-making.&lt;/li&gt;&lt;li&gt;Learn what NSITSP is doing to raise professionalism and give IT providers a voice with regulators.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Links from the show: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Square PlanIT: &lt;a href="https://squareplanit.com/"&gt;https://squareplanetit.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;National Society of IT Service Providers (NSITSP): &lt;a href="https://nsitsp.org"&gt;https://nsitsp.org&lt;/a&gt;&lt;/li&gt;&lt;li&gt;The Tech Tribe: &lt;a href="https://thetechtribe.com"&gt;https://thetechtribe.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Immybot: &lt;a href="https://immy.bot"&gt;https://immy.bot&lt;/a&gt;&lt;/li&gt;&lt;li&gt;ScaleCon: &lt;a href="https://scalecon.com"&gt;https://scalecon.com&lt;/a&gt;&lt;/li&gt;&lt;li&gt;University of Louisiana at Monroe: &lt;a href="https://ulm.edu"&gt;https://ulm.edu&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Karl Palachuk: &lt;a href="https://smallbizthoughts.com"&gt;https://smallbizthoughts.com&lt;/a&gt; &lt;/li&gt;&lt;li&gt;American Bar Association: &lt;a href="https://americanbar.org"&gt;https://americanbar.org&lt;/a&gt;&lt;/li&gt;&lt;li&gt;David Phillips: &lt;a href="https://dependableitservices.com/" target="_blank"&gt;https://dependableitservices.com/&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;SPONSORS:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Livestream Partner, ThreatLocker: &lt;a href="https://www.itbusinesspodcast.com/threatlocker"&gt;https://www.itbusinesspodcast.com/threatlocker&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Legacy Partner, NetAlly: &lt;a href="https://www.itbusinesspodcast.com/netally/"&gt;https://www.itbusinesspodcast.com/netally/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Internet Provider, Rythmz: &lt;a href="https://www.itbusinesspodcast.com/rythmz"&gt;https://www.itbusinesspodcast.com/rythmz&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Production Gear Partner, Liongard: &lt;a href="https://www.itbusinesspodcast.com/liongard"&gt;https://www.itbusinesspodcast.com/liongard&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: Bvoip: &lt;a href="https://www.itbusinesspodcast.com/bvoip"&gt;https://www.itbusinesspodcast.com/bvoip&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Travel Partner: TruGrid: &lt;a href="https://www.itbusinesspodcast.com/trugrid"&gt;https://www.itbusinesspodcast.com/trugrid&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Digital Partner, Designer Ready: &lt;a href="http://itbusinesspodcast.com/designerready"&gt;http://itbusinesspodcast.com/designerready&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;SHOW MUSIC: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Item Title: Upbeat &amp; Fun Sports Rock Logo&lt;/li&gt;&lt;li&gt;Item URL: &lt;a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET"&gt;https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Author Username: AlexanderRufire&lt;/li&gt;&lt;li&gt;Item License Code: 7X9F52DNML&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;p&gt;&lt;strong&gt;SHOW INFORMATION:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Website:&amp;nbsp;&lt;a href="https://www.itbusinesspodcast.com/" target="_blank"&gt;https://www.itbusinesspodcast.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Host: Marvin Bee&lt;/li&gt;&lt;li&gt;Uncle Marv’s Amazon Store:&amp;nbsp;&lt;a href="https://amzn.to/3EiyKoZ" target="_blank"&gt;https://amzn.to/3EiyKoZ&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Become a monthly supporter:&amp;nbsp;&lt;a href="https://ko-fi.com/itbusinesspodcast" target="_blank"&gt;https://ko-fi.com/itbusinesspodcast&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;</description>

In this NSITSP Member Spotlight, Uncle Marv sits down with Cameron Brister of Square PlanIT, an MSP based in Monroe, Louisiana, to trace his journey from college intern and web developer to full-time MSP owner. Cameron shares how a long-running side hustle turned into a thriving managed services business, the role of automation in landing early clients, and why he believes in democratizing technology instead of just “saying no” as IT.​

Cameron Brister: Democratizing Technology for SMBs ( EP 946)

Looking for real-world tech, home, and office upgrades for Black Friday? Marv and Dawn spotlight Roborock robot mops, Plaud AI transcription, Keds conference shoes, active noise-canceling headphones, desk and chair splurges, and smart Christmas lights that daisy-chain cleanly. They wrap it all in an MSP-friendly conversation about IT Nation, podcasting gear, and how AI is quietly improving everyday workflows.​​Products Mentioned: <ul><li>Roborock Qrevo Edge S5A Robot Vacuum and Mop: <a target="_blank">https://amzn.to/4pxf2fF </a></li><li>Treedix USB Cable Tester: <a target="_blank">https://amzn.to/4pxJmXN</a></li><li>MPL 15-Plug Audio Cable Tester: <a target="_blank">https://amzn.to/4ok0yii</a> </li><li>Plaud AI / Plaud Note AI Voice Recorder: <a target="_blank">https://amzn.to/3Kgf10S</a> </li><li>Ninja Hot & Iced Coffee Maker: <a target="_blank">https://amzn.to/3LZg1XK</a> </li><li>Keds Women’s Center 2 Sneakers: <a target="_blank">https://amzn.to/43SinOb</a> </li><li>IT Nation Steak Knives: <a target="_blank">https://amzn.to/4agAiSx</a> </li><li>RODE PodMic: <a target="_blank">https://amzn.to/48jEdLO</a> </li><li>LED Christmas String Lights: <a target="_blank">https://amzn.to/4oiTX7U</a> </li><li>Ember Smart Mug: <a target="_blank">https://amzn.to/48nMgra</a> </li><li>Ember Tumbler, Temperature Control Travel Mug: <a target="_blank">https://amzn.to/4pBXv6q</a></li></ul>SHOW MUSIC: <ul><li>Item Title: Upbeat & Fun Sports Rock Logo</li><li>Item URL: <a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET">https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET</a></li><li>Author Username: AlexanderRufire</li><li>Item License Code: 7X9F52DNML</li></ul>
SHOW INFORMATION:&nbsp;<ul><li>Website:&nbsp;<a href="https://www.itbusinesspodcast.com/" target="_blank">https://www.itbusinesspodcast.com/</a></li><li>Host: Marvin Bee</li><li>Uncle Marv’s Amazon Store:&nbsp;<a href="https://amzn.to/3EiyKoZ" target="_blank">https://amzn.to/3EiyKoZ</a></li><li>Become a monthly supporter:&nbsp;<a href="https://ko-fi.com/itbusinesspodcast" target="_blank">https://ko-fi.com/itbusinesspodcast</a></li></ul>

<description>&lt;p&gt;Looking for real-world tech, home, and office upgrades for Black Friday? Marv and Dawn spotlight Roborock robot mops, Plaud AI transcription, Keds conference shoes, active noise-canceling headphones, desk and chair splurges, and smart Christmas lights that daisy-chain cleanly. They wrap it all in an MSP-friendly conversation about IT Nation, podcasting gear, and how AI is quietly improving everyday workflows.​​&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Products Mentioned: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Roborock Qrevo Edge S5A Robot Vacuum and Mop: &lt;a target="_blank"&gt;https://amzn.to/4pxf2fF &lt;/a&gt;&lt;/li&gt;&lt;li&gt;Treedix USB Cable Tester: &lt;a target="_blank"&gt;https://amzn.to/4pxJmXN&lt;/a&gt;&lt;/li&gt;&lt;li&gt;MPL 15-Plug Audio Cable Tester: &lt;a target="_blank"&gt;https://amzn.to/4ok0yii&lt;/a&gt; &lt;/li&gt;&lt;li&gt;Plaud AI / Plaud Note AI Voice Recorder: &lt;a target="_blank"&gt;https://amzn.to/3Kgf10S&lt;/a&gt; &lt;/li&gt;&lt;li&gt;Ninja Hot &amp; Iced Coffee Maker: &lt;a target="_blank"&gt;https://amzn.to/3LZg1XK&lt;/a&gt; &lt;/li&gt;&lt;li&gt;Keds Women’s Center 2 Sneakers: &lt;a target="_blank"&gt;https://amzn.to/43SinOb&lt;/a&gt; &lt;/li&gt;&lt;li&gt;IT Nation Steak Knives: &lt;a target="_blank"&gt;https://amzn.to/4agAiSx&lt;/a&gt; &lt;/li&gt;&lt;li&gt;RODE PodMic: &lt;a target="_blank"&gt;https://amzn.to/48jEdLO&lt;/a&gt; &lt;/li&gt;&lt;li&gt;LED Christmas String Lights: &lt;a target="_blank"&gt;https://amzn.to/4oiTX7U&lt;/a&gt; &lt;/li&gt;&lt;li&gt;Ember Smart Mug: &lt;a target="_blank"&gt;https://amzn.to/48nMgra&lt;/a&gt; &lt;/li&gt;&lt;li&gt;Ember Tumbler, Temperature Control Travel Mug: &lt;a target="_blank"&gt;https://amzn.to/4pBXv6q&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;SHOW MUSIC: &lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Item Title: Upbeat &amp; Fun Sports Rock Logo&lt;/li&gt;&lt;li&gt;Item URL: &lt;a href="https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET"&gt;https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Author Username: AlexanderRufire&lt;/li&gt;&lt;li&gt;Item License Code: 7X9F52DNML&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;p&gt;&lt;strong&gt;SHOW INFORMATION:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Website:&amp;nbsp;&lt;a href="https://www.itbusinesspodcast.com/" target="_blank"&gt;https://www.itbusinesspodcast.com/&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Host: Marvin Bee&lt;/li&gt;&lt;li&gt;Uncle Marv’s Amazon Store:&amp;nbsp;&lt;a href="https://amzn.to/3EiyKoZ" target="_blank"&gt;https://amzn.to/3EiyKoZ&lt;/a&gt;&lt;/li&gt;&lt;li&gt;Become a monthly supporter:&amp;nbsp;&lt;a href="https://ko-fi.com/itbusinesspodcast" target="_blank"&gt;https://ko-fi.com/itbusinesspodcast&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;</description>

Black Friday gadgets, AI tools, and holiday hacks take center stage in this fun, fast-paced preview episode with Uncle Marv and returning favorite Dawn Sizer from Third Element Consulting. Listeners get real-world recommendations on conference gear, cable testers, AI note-taking, coffee rigs, and even Christmas lights, all framed around how MSPs and IT pros actually live and work.​

Black Friday 2025: Tech, Coffee, and Cables (EP 945)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. 
The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such as:
- Best Practices for Managed Services
- Cybersecurity
- Compliance
- Business ownership
- Cloud computing

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

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