<description>&lt;p&gt;This conversation delves into the research conducted by Dr Naomi Hogben on the impact of formal complaints on early career Clinical Psychologists in the NHS.&lt;/p&gt;&lt;p&gt;Naomi discusses the lack of existing research on the experiences of clinicians receiving complaints, the methodology of her study, and the significant emotional and systemic challenges faced by those involved. The findings reveal a lack of support during the complaints process and the profound emotional impact on clinicians.&lt;/p&gt;&lt;p&gt;Naomi highlights the need for better communication and support systems, and the importance of talking more openly about complaints within the profession.&lt;/p&gt;&lt;p&gt;Naomi mentions the published paper:&amp;nbsp;&lt;a href="https://www.tandfonline.com/doi/full/10.1080/10508422.2024.2421312#abstract" rel="noopener noreferrer" target="_blank"&gt;How do healthcare professionals experience being subject to complaint? A meta-synthesis of reported psychosocial impacts&lt;/a&gt;&lt;/p&gt;&lt;p&gt;___________&lt;/p&gt;&lt;p&gt;I’d love to connect with you so do come and find me on &lt;a href="https://www.linkedin.com/in/drpaularedmond/" rel="noopener noreferrer" target="_blank"&gt;LinkedIn&lt;/a&gt; or at my &lt;a href="http://drpaularedmond.com/" rel="noopener noreferrer" target="_blank"&gt;website&lt;/a&gt; and do check out the &lt;a href="https://acpuk.org.uk/" rel="noopener noreferrer" target="_blank"&gt;ACP-UK&lt;/a&gt; and everything it has to offer.&lt;/p&gt;&lt;p&gt;&lt;a href="https://podfollow.com/when-work-hurts" rel="noopener noreferrer" target="_blank"&gt;Follow and subscribe&lt;/a&gt; so you don’t miss an episode!&lt;/p&gt;</description>

When Work Hurts

Dr Paula Redmond

The impact of complaints on Clinical Psychologists Part 2: Early career experiences

OCT 7, 202538 MIN
When Work Hurts

The impact of complaints on Clinical Psychologists Part 2: Early career experiences

OCT 7, 202538 MIN

Description

This conversation delves into the research conducted by Dr Naomi Hogben on the impact of formal complaints on early career Clinical Psychologists in the NHS.Naomi discusses the lack of existing research on the experiences of clinicians receiving complaints, the methodology of her study, and the significant emotional and systemic challenges faced by those involved. The findings reveal a lack of support during the complaints process and the profound emotional impact on clinicians.Naomi highlights the need for better communication and support systems, and the importance of talking more openly about complaints within the profession.Naomi mentions the published paper: How do healthcare professionals experience being subject to complaint? A meta-synthesis of reported psychosocial impacts___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!