In this installment of the Frictionless Medicine mini-series, host Geeta Patel interviews Dr. Nels Carroll, a board-certified cardiothoracic surgeon at Los Robles Health System. Dr. Carroll discusses his journey from educator to pioneer in robotic thoracic surgery, the role of marketing in engaging doctors, and how he uses technology, data, and collaboration to provide patient-first healthcare. He shares insights on bridging educational skills with medical practice, handling patient concerns regarding advanced surgical procedures, and his groundbreaking work in Southern California, including the first-ever robotic chest wall reconstruction and single anesthetic robotic lung cancer resection in Ventura County. The episode provides a deep dive into the evolving landscape of robotic surgery and the future of med-tech and AI in the medical field.00:00 Introduction to Frictionless Medicine00:13 Meet Dr. Nels Carroll01:31 Dr. Carroll's Journey into Medicine02:43 The Role of Education in Medicine04:11 Patient Concerns and Communication06:22 Adoption of Advanced Surgical Techniques07:33 Marketing and Communication in Medicine10:25 Innovative Surgical Milestones19:58 Future of Med Tech and AI25:15 Conclusion and Final ThoughtsFrictionless Medicine is a production from /prompt, the leading earned first creative marketing and communications agency. Grounded in the present, yet attuned to the future. Produced and distributed by Simpler Media Productions.