In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Allen Cooper, co-founder and CEO of <a href='https://readylist.com/'>ReadyList</a> and the president and CEO of <a href='https://ancillaventures.com/'>Ancilla Ventures.</a>Allen shares how ReadyList was created to digitize environmental services workflows, using checklists and inspection data to improve cleaning consistency, accountability, and room readiness. He emphasizes that COVID-19 showed EVS must be treated as a peer in decision-making, and that stronger collaboration and right-sized technology can reduce burnout, support faster high-quality turnovers, and improve patient safety.If you have any topics or guests you&apos;d like to see on future episodes, reach out to us on <a href='https://www.qualityinsights.org/taking-healthcare-by-storm'>our website.</a> The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-052926-GK

<description>&lt;p&gt;In this episode of &lt;em&gt;Taking Healthcare by Storm&lt;/em&gt;, Quality Insights Medical Director Dr. Jean Storm speaks with Allen Cooper, co-founder and CEO of &lt;a href='https://readylist.com/'&gt;ReadyList&lt;/a&gt; and the president and CEO of &lt;a href='https://ancillaventures.com/'&gt;Ancilla Ventures.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Allen shares how ReadyList was created to digitize environmental services workflows, using checklists and inspection data to improve cleaning consistency, accountability, and room readiness. He emphasizes that COVID-19 showed EVS must be treated as a peer in decision-making, and that stronger collaboration and right-sized technology can reduce burnout, support faster high-quality turnovers, and improve patient safety.&lt;/p&gt;&lt;p&gt;If you have any topics or guests you&amp;apos;d like to see on future episodes, reach out to us on &lt;a href='https://www.qualityinsights.org/taking-healthcare-by-storm'&gt;our website.&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-052926-GK&lt;/p&gt;</description>

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Allen Cooper, co-founder and CEO of ReadyList and the president and CEO of Ancilla Ventures. Allen shares how ReadyList was created to digitize environmental services workflows, using checklists and inspection data to improve cleaning consistency, accountability, and room readiness. He emphasizes that COVID-19 showed EVS must be treated as a peer in decision-making, and that stronger co...

Taking Healthcare by Storm: Industry Insights with Allen Cooper

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Brian Hajjar, President &amp; Founder of <a href='https://telostrand.com/'>Telostrand.</a>Brian describes building non-invasive at-home urine-based molecular tests for infections like HPV, HIV, and hepatitis C to make testing simpler and more accessible. He also explains <a href='https://telostrand.com/telostrand-cloud/'>Telostrand Cloud</a>, a patent-pending system designed to rapidly identify organisms and predict antimicrobial sensitivity in hours rather than days, potentially improving treatment decisions and supporting public health.If you have any topics or guests you&apos;d like to see on future episodes, reach out to us on <a href='https://www.qualityinsights.org/taking-healthcare-by-storm'>our website.</a> The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-052226-GK

<description>&lt;p&gt;In this episode of &lt;em&gt;Taking Healthcare by Storm&lt;/em&gt;, Quality Insights Medical Director Dr. Jean Storm speaks with Brian Hajjar, President &amp;amp; Founder of &lt;a href='https://telostrand.com/'&gt;Telostrand.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Brian describes building non-invasive at-home urine-based molecular tests for infections like HPV, HIV, and hepatitis C to make testing simpler and more accessible. He also explains &lt;a href='https://telostrand.com/telostrand-cloud/'&gt;Telostrand Cloud&lt;/a&gt;, a patent-pending system designed to rapidly identify organisms and predict antimicrobial sensitivity in hours rather than days, potentially improving treatment decisions and supporting public health.&lt;/p&gt;&lt;p&gt;If you have any topics or guests you&amp;apos;d like to see on future episodes, reach out to us on &lt;a href='https://www.qualityinsights.org/taking-healthcare-by-storm'&gt;our website.&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-052226-GK&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;</description>

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Brian Hajjar, President &amp; Founder of Telostrand. Brian describes building non-invasive at-home urine-based molecular tests for infections like HPV, HIV, and hepatitis C to make testing simpler and more accessible. He also explains Telostrand Cloud, a patent-pending system designed to rapidly identify organisms and predict antimicrobial sensitivity in hours rather than days, potentia...

Taking Healthcare by Storm: Industry Insights with Brian Hajjar

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with <a href='https://melaniesuehicks.com/'>Melanie Sue Hicks, PhD, SHRM-SCP, CFRE</a>, an author, speaker, coach, and global philanthropist who specializes in human connection and resilience.Dr. Hicks shares how her path into organizational culture grew from early service work, research on generations, and experience in a toxic workplace. She reframes burnout as driven by misaligned expectations, lack of recognition, and repeated small breaches of trust that fuel disengagement and quiet quitting, and points to better onboarding, human-centered leadership, and thoughtful AI use to free time for more human connection.If you have any topics or guests you&apos;d like to see on future episodes, reach out to us on <a href='https://www.qualityinsights.org/taking-healthcare-by-storm'>our website.</a> The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-051526-GK

<description>&lt;p&gt;In this episode of &lt;em&gt;Taking Healthcare by Storm&lt;/em&gt;, Quality Insights Medical Director Dr. Jean Storm speaks with &lt;a href='https://melaniesuehicks.com/'&gt;Melanie Sue Hicks, PhD, SHRM-SCP, CFRE&lt;/a&gt;, an author, speaker, coach, and global philanthropist who specializes in human connection and resilience.&lt;/p&gt;&lt;p&gt;Dr. Hicks shares how her path into organizational culture grew from early service work, research on generations, and experience in a toxic workplace. She reframes burnout as driven by misaligned expectations, lack of recognition, and repeated small breaches of trust that fuel disengagement and quiet quitting, and points to better onboarding, human-centered leadership, and thoughtful AI use to free time for more human connection.&lt;/p&gt;&lt;p&gt;If you have any topics or guests you&amp;apos;d like to see on future episodes, reach out to us on &lt;a href='https://www.qualityinsights.org/taking-healthcare-by-storm'&gt;our website.&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-051526-GK&lt;/p&gt;</description>

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Melanie Sue Hicks, PhD, SHRM-SCP, CFRE, an author, speaker, coach, and global philanthropist who specializes in human connection and resilience. Dr. Hicks shares how her path into organizational culture grew from early service work, research on generations, and experience in a toxic workplace. She reframes burnout as driven by misaligned expectations, lack of recognition, and repeated s...

Taking Healthcare by Storm: Industry Insights with Dr. Melanie Sue Hicks

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with <a href='https://www.jimmymoleymd.com/'>Jimmy Moley, MD</a>, a psychiatrist specializing in mental health care of adults and athletes. Dr. Moley explains sports psychiatry as a growing subspecialty focused on athletes’ unique mental health needs, from injury recovery and identity challenges to medication considerations and sport culture. He discusses how youth sports can build resilience but also heighten pressures from social media, costs, and early specialization, arguing that reducing stigma and embedding mental health professionals in team settings can improve well-being and performance.If you have any topics or guests you&apos;d like to see on future episodes, reach out to us on <a href='https://www.qualityinsights.org/taking-healthcare-by-storm'>our website.</a> The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-050826-GK

<description>&lt;p&gt;In this episode of &lt;em&gt;Taking Healthcare by Storm&lt;/em&gt;, Quality Insights Medical Director Dr. Jean Storm speaks with &lt;a href='https://www.jimmymoleymd.com/'&gt;Jimmy Moley, MD&lt;/a&gt;, a psychiatrist specializing in mental health care of adults and athletes. &lt;/p&gt;&lt;p&gt;Dr. Moley explains sports psychiatry as a growing subspecialty focused on athletes’ unique mental health needs, from injury recovery and identity challenges to medication considerations and sport culture. He discusses how youth sports can build resilience but also heighten pressures from social media, costs, and early specialization, arguing that reducing stigma and embedding mental health professionals in team settings can improve well-being and performance.&lt;/p&gt;&lt;p&gt;If you have any topics or guests you&amp;apos;d like to see on future episodes, reach out to us on &lt;a href='https://www.qualityinsights.org/taking-healthcare-by-storm'&gt;our website.&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-050826-GK&lt;/p&gt;</description>

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jimmy Moley, MD, a psychiatrist specializing in mental health care of adults and athletes.  Dr. Moley explains sports psychiatry as a growing subspecialty focused on athletes’ unique mental health needs, from injury recovery and identity challenges to medication considerations and sport culture. He discusses how youth sports can build resilience but also heighten pressures from soc...

Taking Healthcare by Storm: Industry Insights with Dr. Jimmy Moley

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with <a href='https://www.ignitefitnesswithjanet.com/'>Janet McConnell</a>, speaker, author and fitness coach.Janet shares how a midlife health crisis led her from a corporate career to coaching longevity, reframing aging as reinvention and “decay as optional.” She highlights consistent strength training, protein-forward whole foods, and daily challenge for brain and body health, warns against quick fixes, and calls for a healthcare shift from disease management to prevention through movement, lifestyle education, and community.If you have any topics or guests you&apos;d like to see on future episodes, reach out to us on <a href='https://www.qualityinsights.org/taking-healthcare-by-storm'>our website.</a> The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-050126-GK

<description>&lt;p&gt;In this episode of &lt;em&gt;Taking Healthcare by Storm&lt;/em&gt;, Quality Insights Medical Director Dr. Jean Storm speaks with &lt;a href='https://www.ignitefitnesswithjanet.com/'&gt;Janet McConnell&lt;/a&gt;, speaker, author and fitness coach.&lt;/p&gt;&lt;p&gt;Janet shares how a midlife health crisis led her from a corporate career to coaching longevity, reframing aging as reinvention and “decay as optional.” She highlights consistent strength training, protein-forward whole foods, and daily challenge for brain and body health, warns against quick fixes, and calls for a healthcare shift from disease management to prevention through movement, lifestyle education, and community.&lt;/p&gt;&lt;p&gt;If you have any topics or guests you&amp;apos;d like to see on future episodes, reach out to us on &lt;a href='https://www.qualityinsights.org/taking-healthcare-by-storm'&gt;our website.&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-050126-GK&lt;/p&gt;</description>

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Janet McConnell, speaker, author and fitness coach. Janet shares how a midlife health crisis led her from a corporate career to coaching longevity, reframing aging as reinvention and “decay as optional.” She highlights consistent strength training, protein-forward whole foods, and daily challenge for brain and body health, warns against quick fixes, and calls for a healthcare shift from...

Taking Healthcare by Storm: Industry Insights with Janet McConnell

Quality Insights is a mission-driven non-profit organization that improves health and care for those we serve. For over half a century, we have provided education, data, collaboration and consulting services that impact millions of patients and providers every day. Learn more about what we do through our podcast.

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