<p>Three years ago, Jennifer Moss came on Better at Work and gave us a line that stuck: we can't yoga our way out of a bad boss.</p><p>She's back. New book. Sharper take.</p><br><p>Jennifer is a burnout researcher and workplace culture strategist whose new book <em>Why Are We Here? Creating a Work Culture Everybody Wants</em> is her third on this space and one of the most useful Cathal has read this year.</p><br><p>In this conversation:</p><p>→ Why hope is collapsing at work, especially for under-25s (the World Happiness Report numbers are bleak) </p><p>→ Charles Snyder's hope theory and why agency is the piece most leaders miss </p><p>→ Why a compliant team isn't a loyal team, it's a team where hope is dying </p><p>→ The real cost of layoffs to the people who stay </p><p>→ Phobos and the 1 in 2 stat on AI anxiety from Microsoft's Work Trend Index </p><p>→ Why most micromanagers are frightened, not malicious </p><p>→ The 5-step compassionate leadership framework for AI transitions </p><p>→ Why "I'm an ally" framing has made diversity work fragile, and the reframe that fixes it </p><p>→ Optimal distinctiveness: fitting in and standing out at the same time </p><p>→ Three things leaders can do this week</p><br><p>Jennifer references Adam Grant, Lindsay McIntyre (formerly of Microsoft), Amy Gallo, Claudia Goldin, Robin Dunbar, and case studies from companies including Patagonia and Bright Horizons.</p><br><p>Find Jennifer at jennifer-moss.com and on LinkedIn.</p><br><p>Better at Work is hosted by Cathal Quinlan. New episodes every Thursday 7am.</p><br><p>If this one resonated, share it with someone on your team who needs it.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>