<p>Q&amp;A episode answering a tough leadership question from Emer, plus Annette&#39;s takeaways from Laura Gassner-Otting.</p><p><br></p><p>IN THIS EPISODE:</p><p><br></p><p>Thank You Email Goes Viral:</p><p>Cathal&#39;s email praising his daughter&#39;s teacher went around the whole school. Miss Smith said &quot;You&#39;d be surprised how little that happens.&quot; Why recognition matters more than we think.</p><p><br></p><p>Annette&#39;s Laura Takeaways:</p><p>- The Four Horsemen of Success (money, title, power, prestige) and why we chase them</p><p>- The Forces (Calling, Connection, Contribution, Control)</p><p>- &quot;Refuse not to be happy now&quot;</p><p>- Balance = being yourself everywhere</p><p>- Do Laura&#39;s quiz</p><p><br></p><p>Listener Question: New Leader, Difficult Team Member</p><p><br></p><p>Emer started a new leadership role. Most of her team is on board. But one woman has &quot;taken a total dislike&quot; to her. The woman ignores everything Emer says.</p><p><br></p><p>Annette&#39;s advice:</p><p>1. Work as team to agree on values/behaviors (clear is kind)</p><p>2. Get to know this person - seek to understand</p><p>3. Might be anxiety, trauma, nothing to do with you</p><p>4. Build connection and safety</p><p><br></p><p>Cathal&#39;s advice:</p><p>1. Start with YOU - is this about YOUR need for validation?</p><p>2. Imposter syndrome from previous org?</p><p>3. Ask open questions: &quot;How are you finding it?&quot; &quot;Any concerns?&quot;</p><p>4. Discuss ways of working</p><p>5. Reality check: She might just be difficult/jealous/wanted the job</p><p>6. If intractable after doing the work, she might need to go</p><p><br></p><p>Key Insights:</p><p><br></p><p>&quot;You&#39;d be surprised how little that happens.&quot; - Teacher receiving thank you</p><p><br></p><p>&quot;Refuse not to be happy now. Balance is being yourself in work and life.&quot; - Annette</p><p><br></p><p>&quot;Let&#39;s be real. She might be a piece of work. But we try to be fair.&quot; - Cathal</p><p><br></p><p>Resources:</p><p><a href="Q&A episode answering a tough leadership question from Emer, plus Annette's takeaways from Laura Gassner-Otting. IN THIS EPISODE: Thank You Email Goes Viral: Cathal's email praising his daughter's teacher went around the whole school. Miss Smith said "You'd be surprised how little that happens." Why recognition matters more than we think. Annette's Laura Takeaways: - The Four Horsemen of Success (money, title, power, prestige) and why we chase them - The Forces (Calling, Connection, Contribution, Control) - "Refuse not to be happy now" - Balance = being yourself everywhere - Do Laura's quiz Listener Question: New Leader, Difficult Team Member Emer started a new leadership role. Most of her team is on board. But one woman has "taken a total dislike" to her. The woman ignores everything Emer says. Annette's advice: 1. Work as team to agree on values/behaviors (clear is kind) 2. Get to know this person - seek to understand 3. Might be anxiety, trauma, nothing to do with you 4. Build connection and safety Cathal's advice: 1. Start with YOU - is this about YOUR need for validation? 2. Imposter syndrome from previous org? 3. Ask open questions: "How are you finding it?" "Any concerns?" 4. Discuss ways of working 5. Reality check: She might just be difficult/jealous/wanted the job 6. If intractable after doing the work, she might need to go Key Insights: "You'd be surprised how little that happens." - Teacher receiving thank you "Refuse not to be happy now. Balance is being yourself in work and life." - Annette "Let's be real. She might be a piece of work. But we try to be fair." - Cathal Resources: Laura Gassner-Otting's quiz Previous episode: Laura on Limitless Submit your career dilemma: betteratwork.net Next Episode: Marcus Collins (worked with Beyoncé, marketing/culture expert) Better at Work - Making work better, one conversation at a time. New episodes every Thursday. Hosted by Cathal Quinlan & Annette Sloan" target="_blank" rel="noopener noreferer">Laura Gassner-Otting&#39;s quiz</a></p><p><br></p><p>Submit your career dilemma: betteratwork.net</p><p><br></p><p>Better at Work - Making work better, one conversation at a time.</p><p>New episodes every Thursday.</p><p><br></p><p>Hosted by Cathal Quinlan &amp; Annette Sloan</p>

Better At Work with Cathal Quinlan

Cathal Quinlan

When Your Team Member Hates You + A Thank You Email That Went Viral | Listener Questions

FEB 5, 202630 MIN
Better At Work with Cathal Quinlan

When Your Team Member Hates You + A Thank You Email That Went Viral | Listener Questions

FEB 5, 202630 MIN

Description

<p>Q&amp;A episode answering a tough leadership question from Emer, plus Annette&#39;s takeaways from Laura Gassner-Otting.</p><p><br></p><p>IN THIS EPISODE:</p><p><br></p><p>Thank You Email Goes Viral:</p><p>Cathal&#39;s email praising his daughter&#39;s teacher went around the whole school. Miss Smith said &quot;You&#39;d be surprised how little that happens.&quot; Why recognition matters more than we think.</p><p><br></p><p>Annette&#39;s Laura Takeaways:</p><p>- The Four Horsemen of Success (money, title, power, prestige) and why we chase them</p><p>- The Forces (Calling, Connection, Contribution, Control)</p><p>- &quot;Refuse not to be happy now&quot;</p><p>- Balance = being yourself everywhere</p><p>- Do Laura&#39;s quiz</p><p><br></p><p>Listener Question: New Leader, Difficult Team Member</p><p><br></p><p>Emer started a new leadership role. Most of her team is on board. But one woman has &quot;taken a total dislike&quot; to her. The woman ignores everything Emer says.</p><p><br></p><p>Annette&#39;s advice:</p><p>1. Work as team to agree on values/behaviors (clear is kind)</p><p>2. Get to know this person - seek to understand</p><p>3. Might be anxiety, trauma, nothing to do with you</p><p>4. Build connection and safety</p><p><br></p><p>Cathal&#39;s advice:</p><p>1. Start with YOU - is this about YOUR need for validation?</p><p>2. Imposter syndrome from previous org?</p><p>3. Ask open questions: &quot;How are you finding it?&quot; &quot;Any concerns?&quot;</p><p>4. Discuss ways of working</p><p>5. Reality check: She might just be difficult/jealous/wanted the job</p><p>6. If intractable after doing the work, she might need to go</p><p><br></p><p>Key Insights:</p><p><br></p><p>&quot;You&#39;d be surprised how little that happens.&quot; - Teacher receiving thank you</p><p><br></p><p>&quot;Refuse not to be happy now. Balance is being yourself in work and life.&quot; - Annette</p><p><br></p><p>&quot;Let&#39;s be real. She might be a piece of work. But we try to be fair.&quot; - Cathal</p><p><br></p><p>Resources:</p><p><a href="Q&A episode answering a tough leadership question from Emer, plus Annette's takeaways from Laura Gassner-Otting. IN THIS EPISODE: Thank You Email Goes Viral: Cathal's email praising his daughter's teacher went around the whole school. Miss Smith said "You'd be surprised how little that happens." Why recognition matters more than we think. Annette's Laura Takeaways: - The Four Horsemen of Success (money, title, power, prestige) and why we chase them - The Forces (Calling, Connection, Contribution, Control) - "Refuse not to be happy now" - Balance = being yourself everywhere - Do Laura's quiz Listener Question: New Leader, Difficult Team Member Emer started a new leadership role. Most of her team is on board. But one woman has "taken a total dislike" to her. The woman ignores everything Emer says. Annette's advice: 1. Work as team to agree on values/behaviors (clear is kind) 2. Get to know this person - seek to understand 3. Might be anxiety, trauma, nothing to do with you 4. Build connection and safety Cathal's advice: 1. Start with YOU - is this about YOUR need for validation? 2. Imposter syndrome from previous org? 3. Ask open questions: "How are you finding it?" "Any concerns?" 4. Discuss ways of working 5. Reality check: She might just be difficult/jealous/wanted the job 6. If intractable after doing the work, she might need to go Key Insights: "You'd be surprised how little that happens." - Teacher receiving thank you "Refuse not to be happy now. Balance is being yourself in work and life." - Annette "Let's be real. She might be a piece of work. But we try to be fair." - Cathal Resources: Laura Gassner-Otting's quiz Previous episode: Laura on Limitless Submit your career dilemma: betteratwork.net Next Episode: Marcus Collins (worked with Beyoncé, marketing/culture expert) Better at Work - Making work better, one conversation at a time. New episodes every Thursday. Hosted by Cathal Quinlan & Annette Sloan" target="_blank" rel="noopener noreferer">Laura Gassner-Otting&#39;s quiz</a></p><p><br></p><p>Submit your career dilemma: betteratwork.net</p><p><br></p><p>Better at Work - Making work better, one conversation at a time.</p><p>New episodes every Thursday.</p><p><br></p><p>Hosted by Cathal Quinlan &amp; Annette Sloan</p>