<p>Wendy Smith is a management professor at the University of Delaware and the co-author of Both/And Thinking, a book translating 25 years of research into practical tools leaders can apply immediately.</p><br><p>In this conversation:</p><br><p>- Why workplace tensions are a feature, not a bug</p><p>- What most business schools are getting wrong about leadership</p><p>- The difference between a dilemma (where you choose) and a paradox (where you don't)</p><p>- Four types of paradox every leader faces: learning, performing, organising, belonging</p><p>- The three traps of either/or thinking: rabbit holes, wrecking balls, trench warfare</p><p>- Why King Charles got both sides of the US Congress on their feet</p><p>- The X-on-the-hand habit that made Wendy a better listener (and a better leader)</p><p>- A preview of her next book on anxiety and finding comfort in the discomfort</p><br><p>Wendy's biggest invitation: notice how often the tensions in your life present themselves as either/or. Then ask one question. What if it's both?</p><br><p>Featuring callbacks to previous Better at Work guests Jennifer Moss and Amy Gallo. Recorded with Wendy in Philadelphia.</p><br><p>Got a career dilemma? Send it in at betteratwork.com</p><br><p>NEXT WEEK: Q&amp;A with Annette on this episode and listener questions.</p><br><p>Making your work life better, one conversation at a time.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>