The troubled launch of what was supposed to be a new and improved Free Application for Federal Student Aid, or FAFSA, has created frustration for students and parents. The widespread delays have left students uncertain about the future of their education and sparked headlines nationwide.

In this episode, Ben sits down with Harvard professor and financial aid expert Susan Dynarski to unpack the FAFSA rollout and the turmoil it caused across higher education. The setback led to a significant drop in applications, especially among first-time college students.

Susan explores why financial aid is essential to college access and examines what went wrong with the ambitious redesign. She also discusses potential solutions, from using tax data to simplify applications for students to the possibility of eliminating the FAFSA altogether. This conversation sheds light on what’s at stake for students nationwide and what changes are needed to make financial aid more accessible and equitable.

Higher Ed Spotlight is sponsored by Chegg’s Center for Digital Learning and aims to explore the future of higher education. It is produced by Antica Productions.