<p><a href='https://www.linkedin.com/in/jordonpeeple/'>Jordon Peeple</a> is Head of IT Infrastructure Operations at Acrisure—the fast-growing fintech powerhouse you’ve probably used without even knowing it.<br/><br/>In this episode, Jordon shares how his team turned 5,000 ignored alerts into a focused, AI-ready monitoring system. He explains how they cut through the noise, rebuilt escalation chains, and shifting from reactive ops towards a proactive, business-aligned observability—supported by a complete IT org restructure.<br/><br/><br/>You&apos;ll learn:<br/><br/>1. How to reorganize your ops team for scale and collaboration<br/>2. Why reducing alerts boosts reliability and response time<br/>3. What makes or breaks your escalation chain strategy<br/>4. Why involving business owners early pays dividends in monitoring<br/>5. What it takes to future-proof observability for hybrid infrastructure<br/><br/>___________<br/><br/><br/>Get in touch with Jordon on LinkedIn: <a href='https://www.linkedin.com/in/jordonpeeple/'>https://www.linkedin.com/in/jordonpeeple/</a> <br/><br/>___________<br/><br/><br/>About the host <a href='https://www.linkedin.com/in/eliasvoelker/'>Elias Voelker</a>: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.<br/><br/>Get in touch with Elias via LinkedIn or email [email protected].<br/><br/>___________<br/><br/><br/>Podcast Music:<br/><br/>Music by Ströme, used by permission<br/>‚Panta Rhei‘ written by Mario Schoenhofer<br/>(c)+p 2022, Compost Medien GmbH &amp; Co KG<br/><a href='https://stroeme.com/'>https://stroeme.com/</a><br/><a href='https://compost-rec.com/'>https://compost-rec.com/</a><br/><br/>Thanks to our friends at <a href='https://www.sawoo.io/'>SAWOO</a> for producing this episode with us! </p>