<p>In this episode, I&#39;m live from the cafeteria at NAFEM with two special guests: <strong>Scott Westbrook</strong> and <strong>Andre Frenette </strong>from <strong>Alto-Shaam</strong>!</p><p>🌟 <strong>Alto-Shaam: A Family-Owned Legacy</strong> Founded in 1955 by Jerry Moss, Alto-Shaam has grown into a powerhouse in the foodservice industry. From their innovative heated holding cabinets to their industry-leading combi ovens, Alto-Shaam continues to push the envelope with cutting-edge equipment proudly made in America. Scott and Andre share insights into the company&#39;s family-oriented culture, their impressive training programs, and the exciting expansion happening at their Wisconsin headquarters.</p><p>🛠️ <strong>Masterclass Training at Alto-Shaam</strong> Learn why Alto-Shaam&#39;s hands-on Masterclass is a must for any technician looking to sharpen their skills. With 75% hands-on learning and experienced trainers like Sandor and regional service managers contributing real-world insights, this course sets techs up for success.</p><p>💡 <strong>Pro Tips for Technicians</strong> Scott and Andre discuss what Alto-Shaam expects from service providers:</p><ul><li><p>Thorough troubleshooting before calling tech support</p></li><li><p>Communication and accountability in service calls</p></li><li><p>Taking advantage of the extensive resources available on Alto-Shaam&#39;s website, including service manuals and training videos</p></li></ul><p>👉 <strong>Bonus Content:</strong> The guys share stories from the field, including memorable installs, creative solutions, and the importance of proper communication in the industry.</p><p>🍽️ Plus, hear about  <strong>Charlie the Butcher</strong> in Buffalo, NY! That beef was amazing!</p><p>This episode is packed with valuable insights, technician tips, and plenty of laughs. Don&#39;t miss out on this deep dive into the world of Alto-Shaam with two industry pros!</p><p><a href="https://www.alto-shaam.com/en" target="_blank" rel="noopener noreferer">https://www.alto-shaam.com/en</a></p><p><br></p><p>Looking for top-quality HVAC/R tools? TruTech Tools is here to help! From instruments to hand tools, in-stock and shipped fast, they have you covered to get the job done right. Visit TruTechTools.com - Quality Tools - Essential Support!</p><p><br></p><p><a href="https://trutechtools.com" target="_blank" rel="noopener noreferer">https://trutechtools.com</a></p><p><br></p><p><a href="https://commercialkitchenchronicles.com/" target="_blank" rel="noopener noreferer">https://commercialkitchenchronicles.com/</a></p><p><br></p><p>#CommercialKitchenChronicles #FoodserviceEquipmentRepair #AltoShaam #MadeInAmerica #HVACR #TrueTechTools</p><p><br></p>

Commercial Kitchen Chronicles

Commercial Kitchen Chronicles

Episode 132: Alto-Shaam Unplugged: Family Legacy, Masterclass Training, and Pro Tips for Techs

MAR 14, 202533 MIN
Commercial Kitchen Chronicles

Episode 132: Alto-Shaam Unplugged: Family Legacy, Masterclass Training, and Pro Tips for Techs

MAR 14, 202533 MIN

Description

<p>In this episode, I&#39;m live from the cafeteria at NAFEM with two special guests: <strong>Scott Westbrook</strong> and <strong>Andre Frenette </strong>from <strong>Alto-Shaam</strong>!</p><p>🌟 <strong>Alto-Shaam: A Family-Owned Legacy</strong> Founded in 1955 by Jerry Moss, Alto-Shaam has grown into a powerhouse in the foodservice industry. From their innovative heated holding cabinets to their industry-leading combi ovens, Alto-Shaam continues to push the envelope with cutting-edge equipment proudly made in America. Scott and Andre share insights into the company&#39;s family-oriented culture, their impressive training programs, and the exciting expansion happening at their Wisconsin headquarters.</p><p>🛠️ <strong>Masterclass Training at Alto-Shaam</strong> Learn why Alto-Shaam&#39;s hands-on Masterclass is a must for any technician looking to sharpen their skills. With 75% hands-on learning and experienced trainers like Sandor and regional service managers contributing real-world insights, this course sets techs up for success.</p><p>💡 <strong>Pro Tips for Technicians</strong> Scott and Andre discuss what Alto-Shaam expects from service providers:</p><ul><li><p>Thorough troubleshooting before calling tech support</p></li><li><p>Communication and accountability in service calls</p></li><li><p>Taking advantage of the extensive resources available on Alto-Shaam&#39;s website, including service manuals and training videos</p></li></ul><p>👉 <strong>Bonus Content:</strong> The guys share stories from the field, including memorable installs, creative solutions, and the importance of proper communication in the industry.</p><p>🍽️ Plus, hear about  <strong>Charlie the Butcher</strong> in Buffalo, NY! That beef was amazing!</p><p>This episode is packed with valuable insights, technician tips, and plenty of laughs. Don&#39;t miss out on this deep dive into the world of Alto-Shaam with two industry pros!</p><p><a href="https://www.alto-shaam.com/en" target="_blank" rel="noopener noreferer">https://www.alto-shaam.com/en</a></p><p><br></p><p>Looking for top-quality HVAC/R tools? TruTech Tools is here to help! From instruments to hand tools, in-stock and shipped fast, they have you covered to get the job done right. Visit TruTechTools.com - Quality Tools - Essential Support!</p><p><br></p><p><a href="https://trutechtools.com" target="_blank" rel="noopener noreferer">https://trutechtools.com</a></p><p><br></p><p><a href="https://commercialkitchenchronicles.com/" target="_blank" rel="noopener noreferer">https://commercialkitchenchronicles.com/</a></p><p><br></p><p>#CommercialKitchenChronicles #FoodserviceEquipmentRepair #AltoShaam #MadeInAmerica #HVACR #TrueTechTools</p><p><br></p>