<p>In this episode of <em>Commercial Kitchen Chronicles</em>, host Pat Finley and co-host Rich Ortega sit down with <strong>John Faust</strong>, President &amp; CEO of <strong>Troubleshooter Mechanical Services</strong> and <strong>Electro Freeze of the Carolinas</strong>.</p><p>John’s journey is one of grit, service, and leadership — from his days in the <strong>U.S. Air Force avionics systems</strong> to a career in <strong>IT for Hilton Hotels</strong>, and eventually taking over the <strong>family mechanical contracting business</strong> that’s been running strong since 1989.</p><p>With over <strong>30 years in the HVACR and commercial kitchen repair industry</strong>, John shares his story of stepping away, coming back after 9/11, and rebuilding the family brand stronger than ever. He talks about what it’s like to lead a team that services <strong>chain restaurants, government facilities, and major commercial kitchens</strong>, while also managing the <strong>exclusive Electro Freeze distribution</strong> for North and South Carolina — providing premium frozen dessert equipment to big names like Sonic, Arby’s, and Whataburger.</p><p>You’ll hear about:<br>• The lessons learned from balancing leadership and family legacy<br>• How Electro Freeze supports technicians and listens to real-world service feedback<br>• The evolution of HVACR and foodservice repair over the decades<br>• Why integrity, attitude, and hands-on leadership matter in this industry<br>• His thoughts on training, technician development, and the next generation of tradespeople</p><p>Plus, we dive into funny field stories, the importance of hiring for attitude over skill, and how to adapt leadership for today’s technicians.</p><p>🎧 Tune in and learn from one of the most respected leaders in the Carolinas — a man who’s done it all, from janitor to president.</p><p>—</p><p>🧪 <em>Powered by Viper – Refrigeration Technologies</em><br>From coil cleaners to chemical solutions, <strong>Viper products are built by techs, for techs.</strong> Trusted across the HVACR and foodservice industry for safe, NSF-rated cleaners that keep systems running clean and mean.</p><p><a href="https://www.refrigtech.com/" target="_blank" rel="noopener noreferer">https://www.refrigtech.com/</a></p><p><br></p><p>To learn more about John Faust </p><p><a href="https://www.linkedin.com/in/john-faust-83674888/" target="_blank" rel="noopener noreferer">https://www.linkedin.com/in/john-faust-83674888/</a></p><p><br></p><p>🎧 Want to dive deeper into the world of foodservice repair? Check out <a href="https://commercialkitchenchronicles.com/" target="_new" rel="noopener">CommercialKitchenChronicles.com</a> — the home for all our latest episodes, industry blogs, training resources, and gear we use in the field. It’s your one-stop shop to stay connected with the community that keeps commercial kitchens running!</p><p><br></p><p>#CommercialKitchenChronicles<br>#FoodserviceRepair<br>#HVACR<br>#Refrigeration<br>#HVACPodcast<br>#RefrigerationPodcast<br>#CommercialKitchenRepair<br>#FoodEquipmentService<br>#HVACTechnician<br>#RefrigerationTechnician<br>#ElectroFreeze<br>#TroubleshooterMechanical<br>#JohnFaust<br>#HVACLeadership<br>#FamilyBusiness<br>#RestaurantEquipmentRepair<br>#HVACLife<br>#RefrigerationLife<br>#BlueCollarStrong<br>#TradesmanTalk<br>#SkilledTrades<br>#ViperProducts<br>#RefrigerationTechnologies<br>#MadeByTechsForTechs<br>#ElectroFreezeOfTheCarolinas<br>#HVACTraining<br>#TechTalk<br>#CommercialService<br>#HVACIndustry<br>#ServiceTechnician</p>

Commercial Kitchen Chronicles

Commercial Kitchen Chronicles

Episode 161:John Faust on Family Business, Leadership & the Future of Foodservice Repair

OCT 31, 202569 MIN
Commercial Kitchen Chronicles

Episode 161:John Faust on Family Business, Leadership & the Future of Foodservice Repair

OCT 31, 202569 MIN

Description

<p>In this episode of <em>Commercial Kitchen Chronicles</em>, host Pat Finley and co-host Rich Ortega sit down with <strong>John Faust</strong>, President &amp; CEO of <strong>Troubleshooter Mechanical Services</strong> and <strong>Electro Freeze of the Carolinas</strong>.</p><p>John’s journey is one of grit, service, and leadership — from his days in the <strong>U.S. Air Force avionics systems</strong> to a career in <strong>IT for Hilton Hotels</strong>, and eventually taking over the <strong>family mechanical contracting business</strong> that’s been running strong since 1989.</p><p>With over <strong>30 years in the HVACR and commercial kitchen repair industry</strong>, John shares his story of stepping away, coming back after 9/11, and rebuilding the family brand stronger than ever. He talks about what it’s like to lead a team that services <strong>chain restaurants, government facilities, and major commercial kitchens</strong>, while also managing the <strong>exclusive Electro Freeze distribution</strong> for North and South Carolina — providing premium frozen dessert equipment to big names like Sonic, Arby’s, and Whataburger.</p><p>You’ll hear about:<br>• The lessons learned from balancing leadership and family legacy<br>• How Electro Freeze supports technicians and listens to real-world service feedback<br>• The evolution of HVACR and foodservice repair over the decades<br>• Why integrity, attitude, and hands-on leadership matter in this industry<br>• His thoughts on training, technician development, and the next generation of tradespeople</p><p>Plus, we dive into funny field stories, the importance of hiring for attitude over skill, and how to adapt leadership for today’s technicians.</p><p>🎧 Tune in and learn from one of the most respected leaders in the Carolinas — a man who’s done it all, from janitor to president.</p><p>—</p><p>🧪 <em>Powered by Viper – Refrigeration Technologies</em><br>From coil cleaners to chemical solutions, <strong>Viper products are built by techs, for techs.</strong> Trusted across the HVACR and foodservice industry for safe, NSF-rated cleaners that keep systems running clean and mean.</p><p><a href="https://www.refrigtech.com/" target="_blank" rel="noopener noreferer">https://www.refrigtech.com/</a></p><p><br></p><p>To learn more about John Faust </p><p><a href="https://www.linkedin.com/in/john-faust-83674888/" target="_blank" rel="noopener noreferer">https://www.linkedin.com/in/john-faust-83674888/</a></p><p><br></p><p>🎧 Want to dive deeper into the world of foodservice repair? Check out <a href="https://commercialkitchenchronicles.com/" target="_new" rel="noopener">CommercialKitchenChronicles.com</a> — the home for all our latest episodes, industry blogs, training resources, and gear we use in the field. It’s your one-stop shop to stay connected with the community that keeps commercial kitchens running!</p><p><br></p><p>#CommercialKitchenChronicles<br>#FoodserviceRepair<br>#HVACR<br>#Refrigeration<br>#HVACPodcast<br>#RefrigerationPodcast<br>#CommercialKitchenRepair<br>#FoodEquipmentService<br>#HVACTechnician<br>#RefrigerationTechnician<br>#ElectroFreeze<br>#TroubleshooterMechanical<br>#JohnFaust<br>#HVACLeadership<br>#FamilyBusiness<br>#RestaurantEquipmentRepair<br>#HVACLife<br>#RefrigerationLife<br>#BlueCollarStrong<br>#TradesmanTalk<br>#SkilledTrades<br>#ViperProducts<br>#RefrigerationTechnologies<br>#MadeByTechsForTechs<br>#ElectroFreezeOfTheCarolinas<br>#HVACTraining<br>#TechTalk<br>#CommercialService<br>#HVACIndustry<br>#ServiceTechnician</p>