Business-First Creatives
Business-First Creatives

Business-First Creatives

Colie James

Overview
Episodes

Details

Every creative deserves to turn their craft into a business that brings them joy and profit. Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle. Your host is Colie James, a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living! 

Recent Episodes

Stop Chasing Vanity Metrics: The 4 Habits That Actually Grow Your Business with Zoë Dew
DEC 11, 2025
Stop Chasing Vanity Metrics: The 4 Habits That Actually Grow Your Business with Zoë Dew

If you think the key to business growth is chasing website stats, are you considering the fact that those numbers may not tell the full story? In this episode, metrics and data specialist Zoë Dew shares how tracking behaviors, not just clicks, can transform your revenue and clarity.

Zoë explains how she helps creative entrepreneurs grow by using data already sitting in their business, and not by chasing fleeting “industry-standard” metrics. We dig into the four core behaviors that predict sales and how to start tracking them, even if you hate spreadsheets.

Find It Quickly

00:42 - Meet Zoe

01:18 - The Importance of Data and Metrics

02:25 - Behavior-Driven Business Strategies

02:57 - Tracking and Analyzing Business Activities

04:53 - The Four Key Business Behaviors

06:15 - Email Marketing Insights

07:44 - Compounding Visibility and Customer Journey

09:36 - Effective Email Strategies

19:28 - Growing and Managing Your Email List

20:57 - Collaborations and Ads for List Growth

22:26 - The Creator Network Experience

24:34 - Challenges of List Growth and Audience Size

25:18 - Importance of Data-Driven Decisions

26:20 - Tracking and Analyzing Audience Behavior

31:23 - Tools for Tracking Website and Sales Data

33:49 - Understanding Customer Behavior and Sales Patterns

37:49 - Re-engaging Potential Customers

44:16 - The Power of Consistent Messaging

Mentioned in this Episode

Zero Google Moment of Truth

Ceels Lockley - Email Parade

Google Analytics

Microsoft Clarity

Hotjar

Hannah Isted - 10 Minute Marketing

Connect with Zoë

Website: zoedew.com

Instagram: instagram.com/zoerdew

Threads: threads.com/@zoerdew

Habit Tracker: zoedew.com/business-first-creatives

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50 MIN
Creating Natural Urgency without Discounts and Timers with Samantha Hoillett
DEC 9, 2025
Creating Natural Urgency without Discounts and Timers with Samantha Hoillett
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47 MIN
What's the Best Way To Set Up Your CRM? CRM Blueprint vs. Systems in Session with Megan Norman
NOV 20, 2025
What's the Best Way To Set Up Your CRM? CRM Blueprint vs. Systems in Session with Megan Norman

Have you been wondering what's the best way to set up your CRM? Today’s session is going to be a mix of a case study and answers to some specific questions I’ve been getting lately about Systems in Session. I thought Megan Norman would be the perfect person to bring on because she’s been part of my world for a while—first as a Blueprint student, then as a one-on-one client when she hired me for an audit. After that, she joined Systems in Session and gave her entire business a serious glow-up from that perspective. Now, she’s part of my retainer program.

Find It Quickly

00:25 - Client Relationships and Long-Term Engagements

01:24 - Megan's Journey with Systems in Session

04:42 - The Blueprint Course Evolution

06:37 - Audit and Systems Overhaul

09:42 - Customizing Workflows for Maximum Efficiency

22:07 - Reintroducing the Baby Plan

26:36 - Client Experience Enhancement

27:09 - Adapting to Business Changes

28:08 - The Value of Revisiting Systems

29:20 - Hands-On System Implementation

32:29 - Maximizing Efficiency During Peak Times

33:41 - Elevating Client Experience Post-Booking

36:35 - The Importance of Detailed Workflows

44:02 - The Benefits of System Audits

Mentioned in this Episode

Systems in Session

CRM Blueprint

Systems in Session: Mastering Your Client Journey ft. Erin Belles (a Done-With-You Dubsado Setup Case Study!)

Connect with Megan

Website: megannorman.com

Instagram: instagram.com/megannormanphotography

Facebook: facebook.com/MeganNormanPhotography

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49 MIN