<description>&lt;div class="uSg02"&gt; &lt;div class="DrnCK"&gt; &lt;div class="HwXOf"&gt; &lt;div class="kcAOr t9ThB" data-testid="RecipientWell"&gt; &lt;div data-tabster= "{"mover":{"cyclic":false,"direction":2,"memorizeCurrent":false}}"&gt; &lt;div id="MSG_gAD6KfVKAAA_TO" class= "___sj378o0 fly5x3f f1l02sjl f113hnb5" role="heading" aria-level= "3"&gt;&lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;div data-test-id="mailMessageBodyContainer"&gt; &lt;div class="XbIp4 jmmB7 customScrollBar GNqVo allowTextSelection"&gt; &lt;div id="UniqueMessageBody_33" class="OuGoX BIZfh" tabindex="0" role="document" aria-label="Message body" aria-live="polite" aria-atomic="false"&gt; &lt;div&gt; &lt;div&gt; &lt;div lang="en-US" xml:lang="en-US"&gt; &lt;div&gt; &lt;p&gt;Freight rail moves 40% of long-distance goods in the U.S., but the industry's biggest challenge isn't infrastructure, it's intelligence. In this episode of The Peggy Smedley Show, host Peggy Smedley sits down with V. Krishnan, industry advisor for Microsoft manufacturing &amp; mobility, to explore how AI agents and realtime decision tools are reshaping the future of rail.&lt;/p&gt; &lt;p&gt;They discuss:&lt;/p&gt; &lt;ul type="disc"&gt; &lt;li&gt;Why railroads are drowning in data but struggling to act on it&lt;/li&gt; &lt;li&gt;How CSX used AI to transform customer experience&lt;/li&gt; &lt;li&gt;The Rumo case study: cutting lookup times from 4 minutes to 3 seconds&lt;/li&gt; &lt;li&gt;Fuel optimization and how AI can cut costs 3–7% without new infrastructure&lt;/li&gt; &lt;li&gt;Weather analytics, workforce challenges, and the retiring knowledge crisis&lt;/li&gt; &lt;li&gt;Why the next 10% of performance won't come from more track — it'll come from smarter decisions&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;Whether you're in logistics, supply chain, or enterprise tech, this conversation is a must-listen.&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;div&gt; &lt;p class="x_MsoNormal"&gt;&lt;a href= "https://aka.ms/RumorailAI"&gt;https://aka.ms/RumorailAI&lt;/a&gt;&lt;br /&gt; &lt;a title= "https://urldefense.proofpoint.com/v2/url?u=https-3A__aka.ms_CSXrailAI&amp;d=DwMFAg&amp;c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&amp;r=02-vz5UfmcuaFa3ABlnu3OWqttNWJHCSonqGwIxa0cE&amp;m=mBI3mJEdSur44cA7gIB0bS6mBoQyQ2xRkRJIRuxfX2qX7UeeziIjWU_heeTz-ihz&amp;s=OullePYjYesu9bSWTV1_YLW2lsGY6wKSeIppDx_cooo&amp;e=" href= "https://urldefense.proofpoint.com/v2/url?u=https-3A__aka.ms_CSXrailAI&amp;d=DwMFAg&amp;c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&amp;r=02-vz5UfmcuaFa3ABlnu3OWqttNWJHCSonqGwIxa0cE&amp;m=mBI3mJEdSur44cA7gIB0bS6mBoQyQ2xRkRJIRuxfX2qX7UeeziIjWU_heeTz-ihz&amp;s=OullePYjYesu9bSWTV1_YLW2lsGY6wKSeIppDx_cooo&amp;e=" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="2"&gt;https://aka.ms/CSXrailAI&lt;/a&gt;&lt;/p&gt; &lt;/div&gt;</description>

Peggy Smedley Show

Peggy Smedley

Reshaping Railroad with AI

JUL 1, 202628 MIN
Peggy Smedley Show

Reshaping Railroad with AI

JUL 1, 202628 MIN

Description

Freight rail moves 40% of long-distance goods in the U.S., but the industry's biggest challenge isn't infrastructure, it's intelligence. In this episode of The Peggy Smedley Show, host Peggy Smedley sits down with V. Krishnan, industry advisor for Microsoft manufacturing & mobility, to explore how AI agents and realtime decision tools are reshaping the future of rail. They discuss: Why railroads are drowning in data but struggling to act on it How CSX used AI to transform customer experience The Rumo case study: cutting lookup times from 4 minutes to 3 seconds Fuel optimization and how AI can cut costs 3–7% without new infrastructure Weather analytics, workforce challenges, and the retiring knowledge crisis Why the next 10% of performance won't come from more track — it'll come from smarter decisions Whether you're in logistics, supply chain, or enterprise tech, this conversation is a must-listen. https://aka.ms/RumorailAI https://aka.ms/CSXrailAI