Peggy and Dave Moelker, CEO, Twisthink, talk about the societal factors impacting OEMs (original-equipment manufacturers) today including shifting customer expectations and accelerating technology cycles. He says there are a couple of different dimensions, especially in the B2B context. They also discuss: · The need to bring in muti-disciplinary groups. · The importance of contextual data. · Two next steps to take. https://twisthink.com