"Don't focus on the PNL to manage the PNL; focus on your people." ~ Jaime Mansour
Do you want to create a thriving restaurant business with a motivated and loyal staff?
Are you searching for a proven solution to improve employee retention and boost your business performance?
Look no further!
In this session, we have a special guest, Jaime Mansour, VP of Operations at True Food Kitchen, who will be unveiling the key to achieving this desired outcome. Jaime will be sharing a powerful strategy to enhance communication, foster trust, and establish accountability within the restaurant industry, leading to a highly efficient and successful business.
Get ready to unlock the secret to building a strong team and achieving exceptional results in your restaurant!
In this episode, you will be able to:
To dive deeper into this episode, click here.
Scot Turner | Why Investing in Training and Development Leads to Greater Employee Satisfaction
"We're in an amazing period now, where the workforce is more creative than ever. It's time to embrace technology and different values and unleash our industry's potential for the next level of success." ~ Scot Turner
If you're feeling frustrated and overwhelmed by the constant turnover in your restaurant staff, despite your efforts to provide training and development opportunities, then you are not alone!
Despite investing time and resources into onboarding and skill-building programs, you may find that employees still choose to leave, resulting in a revolving door of new hires.
This constant turnover can lead to a lack of team cohesion and a decrease in customer satisfaction, ultimately hindering the growth and success of your establishment.
In this episode, you will be able to:
Our special guest is Scot Turner
With a dynamic background in the hospitality world spanning continents and decades, Scot Turner is a thought leader uniquely positioned to discuss the pressing issues dominating industry conversations today. While his profound expertise was first forged amidst the hustle and bustle of high-profile establishments in both England and the Middle East, it's his passion for innovation that truly sets Scot apart. As the current CEO of Auden Hospitality, Scot champions creative thinking and forward-facing strategies to elevate the hospitality sector's status beyond business as usual.
The key moments in this episode are:
00:00:00 - Introduction,
00:04:49 - Exciting Opportunities,
00:08:12 - Low Retention Rates,
00:10:36 - Attracting the Right Staff,
00:11:43 - Short Form Video Training,
00:14:51 - The Power of Real-Time Training,
00:15:59 - Embracing Authenticity and Technology,
00:17:51 - Promoting Soft Skills and Hospitality,
00:19:58 - The Connection between Training, Retention, and Labor Costs,
00:24:20 - The Importance of Budgeting for Training,
00:28:51 - Impact of Personalization on Attendance,
00:29:34 - Personalized Communication for Operator Attendance,
00:30:22 - Affordable Video Platform for Hiring and Vetting,
00:31:05 - Personal Development Scorecard for Associates,
00:34:02 - Importance of Work in Work-Life Balance,
00:42:09 - Hiring Right and Planning Ahead,
00:43:24 - Making Difficult Decisions for Long-Term Benefits,
00:44:20 - Unleashing the Superhero Within,
00:45:05 - Building Connections and Appreciation,
00:45:52 - Conclusion and Call to Action,
For a deeper dive into this conversation, click here for the episode web page
Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating solutions for restaurants in the #newhospitalityculture.
Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of the restaurant business in favor of innovative solutions to our industry's most persistent challenges.
Check out the videocast on
Support for The Hospitality Industry:
If you'd like to sponsor this show and get your company in front of 5,000 of the most progressive food and beverage operators, email us at adam@realignmentmedia.com
Tomas Stephensen at Podlike co-produced this episode.
If you'd like your podcast to sound as good as mine, click this link to get 15% off regular production costs.
The titles, show notes, social media, and blog content powered by Capsho
This is a production of Realignment Media
Discover the shocking truth behind employee care and retention in the hospitality industry as Michael Lennox shares his revolutionary approach.
But when faced with the mounting pressure of high turnover rates, will his methods withstand the test or crumble under unfulfilled expectations?
"When in doubt, do right by your team and that'll take you where you need to get to." - Michael Lennox
In this episode, you will be able to:
My special guest is Michael Lennox, President of Electric Hospitality.
Meet Michael Lennox, an individual whose drive to actualize his imaginative concepts led him to abandon a professional law career, harness his passion for food, and turn it into acclaimed restaurants under the Electric Hospitality banner.
His locations, such as Ladybird and Muchacho, embody his love for originality and outdoor enjoyment. Michael is passionately committed to finding innovative alternatives to the industry's recurrent obstacles.
His conviction that listening to the 'silent language of the space' can shed light on crafting unique, inviting spaces is a refreshing approach for restaurant owners and managers.
Through his own experience, he exemplifies Turning the Table's essence and offers invaluable insights related to employee retention and improving the hospitality industry.
To learn more about this episode, click here.
The key moments in this episode are:
00:00:00 - The Current State of the Hospitality Industry,
00:02:48 - Introduction to Electric Hospitality,
00:09:43 - Transition from Law to Hospitality,
00:13:16 - Vision and Creativity in Space Transformation,
00:13:40 - Listening to the Space,
00:15:36 - The Need for Change in the Restaurant Industry,
00:19:06 - Going Above and Beyond to Support the Industry,
00:23:12 - Shifting Focus to Workforce Development,
00:26:46 - Compensation and Benefits at Electric Hospitality,
00:29:14 - Setting a New Standard in the Industry,
00:31:59 - Taking Care of Your Team,
00:33:31 - Investing in Skills and Career Development,
00:34:23 - Listening to Employee Feedback,
00:35:14 - The Importance of Growth,
00:35:48 - Fostering Creativity and Core Values,
Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating solutions for restaurants in the #newhospitalityculture.
Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of the restaurant business in favor of innovative solutions to our industry's most persistent challenges.
Check out the videocast on
Support for The Hospitality Industry:
This show is sponsored by: Evocalize
Tomas Stephensen at Podlike co-produced this episode.
If you'd like your podcast to sound as good as mine, click this link to get 15% off regular production costs.
The titles, show notes, social media, and blog content powered by Capsho
This is a production of Realignment Media
Witness the astonishing journey of TJ Schier, whose path took an unexpected turn, propelling him to the forefront of the competitive socializing industry.
"You have to keep your brand relevant and fresh. At some point, the new growth can't outpace the same-store sales decline." - TJ Schier
From his humble beginnings at Chuck E. Cheese Pizza, TJ's relentless drive and sharp business acumen led him to unimaginable heights.
But a surprising twist in his story set him apart, forever changing the game.
Brace yourself for an inspiring tale of transformation as TJ's unwavering passion continues to pave the way for a future filled with endless possibilities.
Prepare to embark on a journey that will leave you hungry for more.
In this episode:
The key moments in this episode are:
00:00:03 - Introduction,
00:01:04 - TJ's Background,
00:04:02 - The Concept of Big Shots Golf,
00:07:57 - Competitive Entertainment,
00:11:27 - Relevance and Future,
00:13:13 - Leadership Tips and Business Crushes,
00:15:51 - Anthem as a Separate Dining Space,
00:18:01 - Simplifying the Menu,
00:20:21 - Dealing with Turnover and Labor Costs,
00:24:28 - The Future of the Labor Challenge,
00:26:30 - The Importance of Structure and Technology in the Restaurant Industry,
00:27:28 - Smart Restaurant Guides for Better Operations,
00:28:11 - The Power of Networking and Learning,
00:28:36 - Leadership Lessons from the Driving Range,
00:29:42 - Business Crushes and Industry Reputation,
Click here for more information about this episode.
Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating solutions for restaurants in the #newhospitalityculture.
Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of the restaurant business in favor of innovative solutions to our industry's most persistent challenges.
Check out the videocast on
Support for The Hospitality Industry:
This show is sponsored by: Evocalize
Tomas Stephensen at Podlike co-produced this episode.
If you'd like your podcast to sound as good as mine, click this link to get 15% off regular production costs.
The titles, show notes, social media, and blog content powered by Capsho
This is a production of Realignment Media
Do you want to enhance your culinary career and unlock greater growth opportunities?
Are you searching for a solution that can bring you improved career clarity and advancement in the culinary industry?
Then look no further!
By enlisting the expertise of a specialized career coach in the culinary field, you can achieve exactly that.
They hold the key to guiding you towards a more fulfilling and successful culinary journey, helping you reach your goals and aspirations.
"They just don't teach this stuff in culinary school" ~ Chef Adam Lamb
In this episode, you will be able to:
The key moments in this episode are:
00:00:02 - Introduction,
00:00:32 - The Need for Career Coaching,
00:01:58 - Relatability of Career Coaches,
00:04:39 - Adam's Culinary Career Path,
00:10:43 - The Importance of Community and Belonging,
00:14:42 - Coaching and Mentoring in the Culinary Industry,
00:17:36 - Shifting Focus from Mission to People,
00:20:21 - The Difference Between Management and Mentorship,
00:23:58 - Choosing Consciously in the Culinary Industry,
00:25:15 - Changing the Culinary Industry Culture,
00:29:11 - The Coaching Process,
00:30:09 - Long-Term Growth,
00:30:33 - Changing Relationships,
00:35:09 - Identity and Purpose,
00:37:52 - Reconnecting with Guidance,
00:44:37 - Join the Chef Life Brigade,
00:45:00 - Contact Information,
00:45:25 - Immediate Help and Continuous Improvement,
00:45:54 - Pleasure and Key Takeaways,
00:46:37 - Connect and Support,
Click here for more information about this episode.
Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating solutions for restaurants in the #newhospitalityculture.
Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of the restaurant business in favor of innovative solutions to our industry's most persistent challenges.
Check out the videocast on
Support for The Hospitality Industry:
This show is sponsored by: Evocalize
Tomas Stephensen at Podlike co-produced this episode.
If you'd like your podcast to sound as good as mine, click this link to get 15% off regular production costs.
The titles, show notes, social media, and blog content powered by Capsho
This is a production of Realignment Media