Send us a text What truly makes an unforgettable guest experience? In this inspiring conversation, Vassos Kilanis, General Manager of St. Raphael Resort, shares real stories, memorable moments, and the values that shape exceptional hospitality. Mr. Vassos also opens up about the COVID years, revealing how the hospitality world adapted to uncertainty, maintained high standards, and found new ways to make guests feel safe, valued, and happy. #HotelTalkPodcast #Hospitality #LuxuryHotels #Trave...

Hotel Talk with Farah Shammas

Farah Shammas

Inside the Guest Experience: Lessons from St Raphael Resort

NOV 11, 202511 MIN
Hotel Talk with Farah Shammas

Inside the Guest Experience: Lessons from St Raphael Resort

NOV 11, 202511 MIN

Description

Send us a textWhat truly makes an unforgettable guest experience? In this inspiring conversation, Vassos Kilanis, General Manager of St. Raphael Resort, shares real stories, memorable moments, and the values that shape exceptional hospitality.Mr. Vassos also opens up about the COVID years, revealing how the hospitality world adapted to uncertainty, maintained high standards, and found new ways to make guests feel safe, valued, and happy.#HotelTalkPodcast #Hospitality #LuxuryHotels #Travel #VassosKilanis #HotelIndustry #GuestExperience #PodcastSeason4 #VassosKilanisHost Farah Shammas :InstagramFacebookLinkedin TikTokFarah's ClubSt Raphael