Systems, Not Software Part 2: Finding the Right Tech Partner for Your Organization
MAR 4, 202621 MIN
Systems, Not Software Part 2: Finding the Right Tech Partner for Your Organization
MAR 4, 202621 MIN
Description
<p>This is part two of a podcast episode from Beyond the Donation where hosts Noah and Matt discuss how nonprofits should approach selecting technology partners. They share insights from a customer interview about a small organization that thoughtfully evaluated their current and future needs before choosing a platform. The conversation covers key questions to ask during the vendor selection process, including understanding who's behind the company, their funding model, support philosophy, and company culture. They emphasize that software should serve strategy rather than dictate it, and stress the importance of systems thinking that combines people, processes, and platforms. The hosts provide practical advice for organizations going through their first technology buying decision, recommending they start with awareness of current problems, talk to existing donors to understand what's working, and avoid expecting software to be a silver bullet that fixes all organizational issues.</p>